What is Zendesk Chat?

Zopim is an award winning and one of the best live chat software. Chat with visitors in real time and increase conversions. Sales and support made easy for businesses. Zopim Live chat tool is a faster and more personal way for you to engage your customers.

Pricing

Zendesk Chat Starting Price

$ 11/Per Agent/Per Month

Awards
Zendesk Chat Award

Our Awards and Recognition

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Zendesk Chat Screenshots

Key Features of Zendesk Chat

Here are the powerful features that make Zendesk Chat stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Audio / Video Conferencing
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Agent Scheduling
  • Alerts / Escalation
  • Analytics
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audience Segmentation
  • Auto Dialer
  • Automatic Chat Translation
  • Automatic Greetings
  • Background Screening
  • Batch Communications
  • Call Center
  • Call List Management
  • Call Logging
  • Call Me Option
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Cataloging / Categorization
  • Chat / Messaging
  • Chat History
  • Chat Routing
  • Chat Supervision
  • Chat Translation
  • Chat Widget
  • Chatbot
  • Chatbot Automation
  • Co-Browsing
  • Co-browsing and Screen Sharing
  • Code-free Development
  • Codeless Bot
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Import/Export
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversation Notes
  • CRM
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Management
  • Data Modeling
  • Drag & Drop
  • Email Automation
  • Email Distribution
  • Email Response Control
  • Employee Communication Tools
  • Engagement Monitoring
  • Feedback Management
  • File Sharing
  • Form Creation
  • Geo Targeting
  • Google Analytics
  • Webmaster & Sitemap
  • Group Messaging
  • Human Handover
  • I Spy
  • Inbound Call Center
  • Inbound Reporting
  • Instagram Integration
  • Integration and Customization
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Internal Communications
  • Internal HR
  • Interview Management
  • IP Blocking
  • IVR / Voice Recognition
  • Knowledge Base
  • Knowledge Database
  • Knowledge Management
  • Labels
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Meeting Management
  • Mobile Messaging
  • Mobile SDK
  • Multi Website Support
  • Multi-Campaign
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Offline Form
  • Omni-Channel
  • Omni-channel Support
  • On-Demand Communications
  • On-Screen Chats
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Persistent Chat
  • Personal Greetings
  • Personalization
  • Phone Key Input
  • Pre and Post Chat Forms
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Presentation Management
  • Proactive Chat
  • Proactive Chat Triggers
  • Proactive Invitations
  • Process/Workflow Automation
  • Product Recommendations
  • Profanity Management
  • Profile Enrichment
  • Prospecting Tools
  • Queue Management
  • Real Time Monitoring
  • Recruiting Firms
  • Reporting
  • Reusable Components
  • Rules-Based Workflow
  • Sales pipeline management
  • Screen Sharing
  • Screenshare
  • Scripted Bot
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Department
  • Shared Contacts
  • Shortcut Messages
  • Social Media Integration
  • Speech Recognition
  • Supervise Chats
  • Surveys & Feedback
  • Target Account Identification
  • Team Chat
  • Team Communication
  • Template Management
  • Third Party Integration
  • Ticketing system
  • Transfers / Routing
  • Transfers/Routing
  • Typing Preview
  • Used Car Dealer
  • Video Chat
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visitor Analytics
  • Visitor banning
  • Visitor Targeting
  • Visitor Tracking
  • VoIP
  • Website Visitor Tracking
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Zendesk Chat Pricing

Here are the pricing plans for Zendesk Chat. Choose the plan that best fits your requirements and budget. Get Detailed Zendesk Chat pricing as per your requirements.

BASIC
$ 11
Per Agent/Per Month
  • Unlimited Chats
  • 2 Triggers
  • 2 Departments
  • Widget Customization
Pricing
ADVANCED
$ 20
Per Agent/Per Month
  • Unlimited Triggers
  • Unlimited Departments
  • Operating Hours
  • Chat Reports
  • REST API
Pricing
PREMIUM
$ 44
Per Agent/Per Month
  • Widget Unbranding
  • Agent Reports
  • Real Time Monitoring
  • High Load Dashboard
  • IP Access Restriction
  • 24/7 Support
Pricing

Zendesk Chat Specifications

Get a closer look at the technical specifications and system requirements for Zendesk Chat. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
SAAS
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Mobile Platforms :
Business :
SMBs
Agencies
Enterprises
Available Support :
Email
Zendesk Chat Categories on SoftwareSuggest :
Company Details :
Company Name : Zopim Technologies Pte Ltd
Website : Visit Website
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Zendesk Chat Description

Here's the comprehensive description of Zendesk Chat. Gain a brief understanding of its unique features and exceptional benefits.

Live chat is a faster and more personal way for you to engage your customers. Zopim is designed to match. Our customizable Chat Badges allow you to choose from different layouts and themes, or even change the picture completely.

Chat Routing automatically assigns incoming chats to active agents. This ensures your customers receive prompt support, your agents don’t get overloaded, and your team managers can manage volume.

  1. Engage your customers using proactive chat: Zopim makes it easy for you to automate chats. This lets you reach out and talk to customers before they even ask a question.
  2. Track and monitor your website visitors: Browse the Zopim Dashboard and focus your efforts on those who need your help the most.

Zendesk Chat Slideshare

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Zendesk Chat Customers

Zendesk Chat Customers
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Zendesk Chat Videos

Overall Zendesk Chat Reviews

Thinking about using Zendesk Chat? Check out verified user reviews & ratings based on Zendesk Chat's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.5/5

Based on 8 Reviews

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Zendesk Chat Pros and Cons

"Interface"

"User friendly"

Alternatives of Zendesk Chat

Explore alternative software options that can fulfill similar requirements as Zendesk Chat. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Zendesk Chat FAQs

How much does Zopim Chat cost?

The starting price of Zopim Chat is ₹ 806/Per Agent/Per Month. It has different pricing plans:

  1. BASIC : ₹ 806/Per Agent/Per Month
  2. ADVANCED : ₹ 1440/Per Agent/Per Month
  3. PREMIUM : ₹ 3168/Per Agent/Per Month

Zopim Chat also provides a free trial to users.

What are the top 5 features for Zopim Chat?

The top 5 features for Zopim Chat are:

  • Google Analytics
  • Webmaster & Sitemap
  • Social Media Integration
  • Agent Scheduling
  • Customizable Branding

What type of customer support is available from Zopim Chat?

The available support which Zopim Chat provides is:

  • Email
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