What is Zendesk Talk?

Formulated with Sunshine platform, Zendesk Talk is a powerful call center software that every business needs. You can create self-service portals for customers, set personalized IVR messages and do live chats over a single click.

Pricing

Zendesk Talk Starting Price

$ 0/Per Month

Awards
Zendesk Talk Award

Our Awards and Recognition

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Zendesk Talk Screenshots

Key Features of Zendesk Talk

Here are the powerful features that make Zendesk Talk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Call Center
  • Call Routing
  • Call Recording
  • Automatic Call Distribution
  • Reporting/Analytics
  • Interactive Voice Response

Zendesk Talk Pricing

Here are the pricing plans for Zendesk Talk. Choose the plan that best fits your requirements and budget. Get Detailed Zendesk Talk pricing as per your requirements.

Lite
$ 0
Per Month
  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription
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Team
$ 19
Per Month
  • All Features in Lite Plus
  • Multiple phone numbers
  • Warm transfer
  • Text messaging
  • Call us from Web Widget
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Professional
$ 49
Per Month
  • All Features in Team Plus
  • Business hours
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Call blocking
  • Conference calling
  • Real-time analytics
  • Reports & dashboards
  • Request a callback from web widget
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Enterprise
$ 89
Per Month
  • All Features in Professional Plus
  • Implementation guidance
  • Monthly diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand
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Partner Edition
$ 9
Per Month
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment
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Zendesk Talk Specifications

Get a closer look at the technical specifications and system requirements for Zendesk Talk. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Mobile Support
Desktop Platforms :
Web app
Language Support :
English
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Zendesk Talk Categories on SoftwareSuggest :
Company Details :
Company Name : Zendesk
Headquarter : San Francisco
Website : Visit Website
Full Address : 989 Market St. San Francisco, CA 94103

Zendesk Talk Comparisons

Compare Zendesk Talk with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Zendesk Talk Customers

Zendesk Talk Customers
Zendesk Talk Customers
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Zendesk Talk Customers
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Zendesk Talk Customers
Zendesk Talk Customers
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Zendesk Talk Videos

Overall Zendesk Talk Reviews

Thinking about using Zendesk Talk? Check out verified user reviews & ratings based on Zendesk Talk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 1 Review

Write a Review Or
Ask a question
Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Zendesk Talk Pros and Cons

"Chrome integration"

"None"

1 Zendesk Talk Reviews

Hear directly from customers who have used Zendesk Talk. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Abhijeet

Support analyst

Used the software for : More than 1 year

Company Size :201-500 employees

5.0

Aug 04, 2020

Amazing clarity and connectivity

Amazing bussiness tool to help you with the customer management and ticket handling. Gives you alot of add-on options in apps that you can use to enhance your creativity. Gives options to criteria selection for different issues.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Zendesk Talk?

Chrome integration

What do you dislike about Zendesk Talk?

None

Alternatives of Zendesk Talk

Explore alternative software options that can fulfill similar requirements as Zendesk Talk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Zendesk Talk FAQs

How much does Zendesk Talk cost?

The starting price of Zendesk Talk is ₹ 0/Per Month. It has different pricing plans:

  1. Lite : ₹ 0/Per Month
  2. Team : ₹ 1368/Per Month
  3. Professional : ₹ 3528/Per Month
  4. Enterprise : ₹ 6408/Per Month
  5. Partner Edition : ₹ 648/Per Month

Zendesk Talk also provides a free trial to users.

What are the top 5 features for Zendesk Talk?

The top 5 features for Zendesk Talk are:

  • Call Center
  • Call Routing
  • Call Recording
  • Automatic Call Distribution
  • Reporting/Analytics

What type of customer support is available from Zendesk Talk?

The available support which Zendesk Talk provides is:

  • Email
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