Wowdesk
What is Wowdesk?
Wowdesk is a fully featured Help Desk Software designed to serve Enterprises, Agencies. Wowdesk provides end-to-end solutions designed for Web App. This online Help Desk system offers Assignment Management, Document Storage, Complaint Classification, Quality Assurance Management, Issue Tracking at one place.
Wowdesk Starting Price
Our Awards and Recognition
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Key Features of Wowdesk
Here are the powerful features that make Wowdesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Amazon
- 2-Way Messaging
- Account Alerts
- Account Management
- Action Management
- Activity / News Feed
- Activity Log
- Activity Tracking
- Admissions Management
- Alerts / Escalation
- Appointment Management
- Approval Workflow
- Archiving
- Asset Budgeting
- Asset Lifecycle Management
- Asset Management
- Analytics
- Case Management
- Complaint Classification
- Complaint Monitoring
- Corrective Actions (CAPA)
- Customer Complaint Tracking
- Feedback Collection
- Feedback Management
- Forms Management
- Issue Tracking
- Quality Assurance Management
- Routing
- Self Service Portal
- Social Media Monitoring
- Survey Management
- Automation and Workflow
- Customer Database
- Customer Portal
- Customer satisfaction surveys
- Customizable Dashboards
- Customizable Ticket Fields
- Customizable Ticket Templates
- Email integration
- Internal Collaboration
- Knowledge Base
- Knowledge Base Article Creation and Management
- Live Chat
- Multichannel Support
- Multilingual Support
- Reporting and Analytics
- Role-based access control
Wowdesk Specifications
Get a closer look at the technical specifications and system requirements for Wowdesk. Find out if it's compatible with your operating system and other software.
Wowdesk Videos
Overall Wowdesk Reviews
Thinking about using Wowdesk? Check out verified user reviews & ratings based on Wowdesk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Wowdesk Pros and Cons
"Simplicity - The Intuitive user interface - The workflow customization- Price"
"Hmm"
"Cannot be integrated with Instagram"
"Umm"
2 Wowdesk Reviews
Hear directly from customers who have used Wowdesk. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
MA.
CEO
Used the software for : More than 1 year
Company Size :51-200 employees
Great help desk software for managing client requests
We are using this software for more than 2 years to manage our client requests, assign them to different teams, and make sure all requests are handled till closure. We love the workflow and automation piece that reduced a lot of effort and increased our staff productivity.
What do you like best about Wowdesk?
Simplicity - The Intuitive user interface - The workflow customization- Price
What do you dislike about Wowdesk?
Cannot be integrated with Instagram
RamC.
Rating
Used the software for : Free trial
Company Size :201-500 employees
Sam Kumar
With regards for her to the next week to discuss your requirements with complete details share with me on my product and service. the same issue with my product is debited from your system without reading them I will check my transaction amount not refund the amount is not credited to your requirements with complete details share with me and my product is debited from your system and notify us by telephone at my problem and cashback credit cards and other countries to the same day I want you.
What do you like best about Wowdesk?
Hmm
What do you dislike about Wowdesk?
Umm
Alternatives of Wowdesk
Explore alternative software options that can fulfill similar requirements as Wowdesk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Wowdesk FAQs
What are the top 5 features for Wowdesk?
The top 5 features for Wowdesk are:
- Case Management
- Email Integration
- Survey Management
- Task Management
- Self Service Portal
What type of customer support is available from Wowdesk?
The available support which Wowdesk provides is:
- Phone
- Live support
- Tickets
- Training