What is Vocalcom?
vocalcom is the leading company to provide the solution for the telemarketing business. Helps to increases the real contacts for improving the campaign productivity. Track the conversion between employee and customer, conversion rates, daily inbound/outbound call volume and customer satisfaction.
Vocalcom Starting Price
$ 76/User/Month
Our Awards and Recognition
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Key Features of Vocalcom
Here are the powerful features that make Vocalcom stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Quotes
- Assign tasks
- Auto Dialer
- Budget Management
- Call Logging
- Call Logs
- Call Monitoring
- Call Queuing
- Call recording
- Call Routing
- Call Scripting
- Call Transfer
- Campaign Management
- Cloud Access
- Compliance management
- Contact History
- 1-click installationWorks with GoogleApps
- A/B Testing
- Access control
- Access Controls/Permissions
- Access Monitoring
- Account Alerts
- Account Based Marketing
- Account Management
- Accounting
- Accounting Integration
- Accounts payable
- Accounts Receivable
- Action Item Tracking
- Actionable Segmentation Enhancements
- Actionable Telematics
- Activity Tracking
- Insurance Tracking
- Skills & Competencies
- Task Management
- Work Hour Tracking
- AI / Machine Learning
- Analytics
- Auto Dialer
- Auto-Dialing
- By-Extension Reporting
- Call Center Management
- Call Duration
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- 360 Degree Feedback
- Activities Booking
- Booking Notes
- Commenting / Notes
- Comprehensive Response Manager
- CRM
- Custom Survey URLs
- Customer Support
- Data Analysis Tools
- Detailed Reporting & Alerts
- Email Distribution
- Embedded Survey
- Feedback Collection
- Gamification
- Kiosk Survey
- Live Results Tracking
- Action Management
- Activity Tracking
- Agency Management
- Alerts / Escalation
- Analytics
- Application Integration
- Applications Management
- Appointment Management
- Archiving
- Assessments
- Audio / Video Conferencing
- Audit Management
- Auto Dealer
- Auto Dialer
- Auto-Dialing
- Automated Notices
Vocalcom Pricing
Here are the pricing plans for Vocalcom. Choose the plan that best fits your requirements and budget. Get Detailed Vocalcom pricing as per your requirements.
- Up to 25 agents
- WebRTC-enabled. Your agents can be located anywhere
- Tight IVR/ACD Integration
- Configurable Call Recording
- Supervisor Portal On-The-Go
- Everything in Click2Start, PLUS
- CRM Auto-Sync
- Dynamic Routing (CLID or Data-driven & CRM-based)
- Click-to-Call Back from the web
- Power and Predictive Dialing
- All-in-one KPIs, Analytics & Reporting
- Everything in Business+, PLUS
- Routing Using Full Context
- Unlimited Email, Chat & Social Accounts
- Omni-channel real time SLA management
- Real-time Customer Surveys
- Disaster Recovery
- Everything in Entreprise PLUS
- Quality & Customer Experience Management
- Workforce Management (WFM)
- Speech & text Analytics
- Sales Acceleration Platform
- Dedicated account manager
Vocalcom Specifications
Get a closer look at the technical specifications and system requirements for Vocalcom. Find out if it's compatible with your operating system and other software.
Vocalcom Description
Here's the comprehensive description of Vocalcom. Gain a brief understanding of its unique features and exceptional benefits.
Vocalcom is special in telemarketing software for businesses and calls centers of all sizes bringing incredible speed and facility to telemarketing companies, daily call volume, agents productivity, by basically improving speed-to-contact, and client satisfaction.
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Vocalcom FAQs
How much does Vocalcom cost?
The starting price of Vocalcom is ₹ 5452/User/Month. It has different pricing plans:
- Click2Start : ₹ 5452/User/Month
- Business Plus : ₹ 8304/User/Month
- Entreprise : ₹ 10485/User/Month
- Premium : ₹ 15518/User/Month
Vocalcom also provides a free trial to users.
What are the top 5 features for Vocalcom?
The top 5 features for Vocalcom are:
- Call Logs
- Call Monitoring
- IVR / Voice Recognition
- Predictive Dialer
- Call Logging
What type of customer support is available from Vocalcom?
The available support which Vocalcom provides is:
- Phone
- Live support