Vision Helpdesk
What is Vision Helpdesk?
Vision Helpdesk is a customer support platform that offers Help Desk Software, Multi-Company Help Desk, ITIL ITSM Service Desk Software & Live Chat Software.
Pricing
Vision Helpdesk Starting Price
$ 12/Per Agent/Month/Billed Annually
Awards
Our Awards and Recognition
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Vision Helpdesk Screenshots
Key Features of Vision Helpdesk
Here are the powerful features that make Vision Helpdesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
Help Desk Software
Ticketing Management Software
Service Desk Management Software
Customer Service Software
- Amazon
- 2-Way Messaging
- Account Alerts
- Account Management
- Action Management
- Activity / News Feed
- Activity Log
- Activity Tracking
- Admissions Management
- Alerts / Escalation
- Appointment Management
- Approval Workflow
- Archiving
- Asset Budgeting
- Asset Lifecycle Management
- Asset Management
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- Activities Booking
- Activity Registration
- Artist Management
- Attendance management
- Attendee Segmentation
- Auction Management
- Audience Segmentation
- Badge Management
- Badge Printing
- Barcode / Ticket Scanning
- Barcode Support
- Billing & Invoicing
- Box Office Management
- Calendar Management
- Campaign Management
- Central Reservation System
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- Change Management
- CMDB
- Incident Management
- IT Asset Management
- Knowledge Base
- Mobile Access
- Self Service Portal
- SLA Management
- 360 Degree Feedback
- Action Management
- Agent Productivity
- Alerts & Notifications
- Alerts / Escalation
- Alerts/Escalation
- Analytics
- Annotations
- Appointment Management
- Archiving
- Auto-tag tickets
- Automated Routing
- Batch Communications
- Billing & Invoicing
- Blogs
- Brand Management
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Vision Helpdesk Pricing
Here are the pricing plans for Vision Helpdesk. Choose the plan that best fits your requirements and budget. Get Detailed Vision Helpdesk pricing as per your requirements.
Starter Help Desk
$ 12
Per Agent/Month/Billed Annually
- Incident Management
- Knowledgebase Management
- Gamification
- Drive - File Management
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Pro Help Desk
$ 20
Per Agent/Month/Billed Annually
- All Features from Starter Plan
- Ticket Billing
- Task Management
- Blabby - Staff Collaboration
- Time Tracking
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Satellite Help Desk
$ 24
Per Agent / Month / Billed Annual
- Multiple Companies or Websites
- Multiple Brands or Products
- End User Support
- All Features From Pro Help Desk
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Pro Service Desk
$ 32
Per Agent / Month / Billed Annual
- Satellite Help Desk+
- Incident Management
- Contract Management
- CMDB / Asset Management
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Vision Helpdesk Specifications
Get a closer look at the technical specifications and system requirements for Vision Helpdesk. Find out if it's compatible with your operating system and other software.
Deployment :
Any
Subscription Plan :
Monthly, Yearly, Onetime(Perpetual license)
Accessibility :
Desktop Platforms :
Language Support :
Business :
Available Support :
Vision Helpdesk Categories on SoftwareSuggest :
Company Details :
Vision Helpdesk Comparisons
Compare Vision Helpdesk with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Vision Helpdesk Description
Here's the comprehensive description of Vision Helpdesk. Gain a brief understanding of its unique features and exceptional benefits.
Help Desk Software - Multi-channel ticketing software that tracks customer communication across various channels like Email, Customer portal, Facebook, Twitter, Live Chat, Call, etc.. in one place.
Satellite Help Desk – Vision Helpdesk is a pioneer in the offering Satellite help desk, The software can be to manage customer support for all multiple brands or multiple companies through a single staff portal and each brand can be its own branded customer portal. Thus, it's cost-effective to manage multi-brand customer support within the single help desk, staff members do not have a switch between a different help desk, Access can be controlled using role-based access for each staff.
Service Desk - Vision Helpdesk ITIL/ ITSM - PinkVERIFY Certified - Service desk software follows the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). It includes modules like CMDB, Asset Management, Incident Management, Problem Management, Solution or Knowledgeable Management, Change Management, and Release Management.
Live Chat Software - A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.
Vision Helpdesk Resources
Vision Helpdesk Customers
Vision Helpdesk Videos
Overall Vision Helpdesk Reviews
Thinking about using Vision Helpdesk? Check out verified user reviews & ratings based on Vision Helpdesk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Vision Helpdesk Pros and Cons
"It helped my agents in fixing issues, prioritize tickets, resolving helpdesk tickets and manage SLAs. It functions adequately for Startups, SMEs with less communicative needs and large enterprises with high needs. Impressive software."
"I have used this software for my SME on web app platform, it responds really faster and make customer support task easy and intuitive. It has a Collaborative inbox for teams for improved interaction. In it, it is easy to deploy third party modules."
"Easy payment mode and highly efficient for all Startups, SMEs, Agencies, Enterprises, this customer support software can reduce ease down all management task to enhance interaction. With its Social Media Integration, it helps in directing Surveys & gettin"
"Not adequate for individual work person and is not supportive on windows platform."
"It is of no use for an individual businessman due to its listing of extensive features."
"Not supportive on Mac or windows system not on windows or blackberry phones"
Alternatives of Vision Helpdesk
Explore alternative software options that can fulfill similar requirements as Vision Helpdesk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Vision Helpdesk FAQs
How much does Vision Helpdesk cost?
The starting price of Vision Helpdesk is ₹ 864/Per Agent/Month/Billed Annually. It has different pricing plans:
- Starter Help Desk : ₹ 864/Per Agent/Month/Billed Annually
- Pro Help Desk : ₹ 1440/Per Agent/Month/Billed Annually
- Satellite Help Desk : ₹ 1728/Per Agent / Month / Billed Annual
- Pro Service Desk : ₹ 2304/Per Agent / Month / Billed Annual
- Ent Service Desk : ₹ 3456/Per Agent / Month / Billed Annual
Vision Helpdesk also provides a free trial to users.
What are the top 5 features for Vision Helpdesk?
The top 5 features for Vision Helpdesk are:
- Asset Management
- Case Management
- Customer Management
- Email Integration
- Knowledge Management
What type of customer support is available from Vision Helpdesk?
The available support which Vision Helpdesk provides is:
- Phone
- Live support
- Tickets
- Training
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