uContact

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Product Information
Features
Pricing
User Reviews

What is uContact?

uContact is all in one Call Center Management solution. Provides more features beyond the call center. Can manage all voice campaigns, generate templets SMS campaigns, handles customer inquiries and resolve it with IVR and create communication workflow.

Pricing

uContact Starting Price

$ 40/User/Month

View Detailed Pricing

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uContact Screenshots

Key Features of uContact

Here are the powerful features that make uContact stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Call Center Software Predictive Dialer Software

Action Management
Activity Tracking
Agency Management
Alerts / Escalation
Analytics
Application Integration
Applications Management
Appointment Management
Archiving
Assessments
Audio / Video Conferencing
Audit Management
Auto Dealer
Auto Dialer
Auto-Dialing
Automated Notices
Automatic Call Distribution
Automatic Call Distribution (ACD)
Automotive CRM
Badge Management
Billing for Data
Billing for Voice
Blended Call Center
Budgeting & Forecasting
Bulk SMS
Call Center
Call Center Infrastructure (CCI)
Call Center Management
Call List Management
Call Logging
Call Management
Call Monitoring
Call Parking
Call Recording
Call Reporting
Call Results
Call Routing
Call Scripting
Call Sharing
Call Transfer
Callback Scheduling
Caller Identification
Campaign Management
Campaign Specific Caller ID
Chargeback Tracking
Chat / Messaging
Client Management
Cloud Communication Platform
Code-free Development
Collaboration
Collaboration Tools
Communication Management
Competitor Analysis
Complaint Management
Compliance Management
Computer Telephony
Conferencing
Contact Center as a Service (CCaaS)
Contact Center Quality Assurance
Contact Management
Content Management
Contest Management
Contextual Guidance
Contract Negotiation
Contractor Management
Conversion Tracking
Correlation Analysis
CRM
CRM integration
Cultural Alignment
Custom Survey URLs
Customer Communications Management
Customer Engagement
Customer Experience
Customer Segmentation
Customer Service
Dashboard
Data Analysis
Data Analysis Tools
Data Management
Digital Transformation
Distributed Call Recording
Document Management
eCards
Email Management
Email Marketing
Employee Alignment
Employee Awards
Employee Directory
Employee Guides
Employee Lifecycle Management
Encryption
Escalation Management
Event Triggered Recording
Fax Management
FCC Compliance
Feedback Management
File Transfer
Fixed Line Compatibility
For Call Centers
For Developers
For Education
For Onboarding
For Sales
FTC Compliance
Goal Management
Goal Setting / Tracking
Goals
Goals / Quota Management
Health & Wellness Programs
In-House Collections
Inbound Call Center
Inbound Reporting
Instant Retrieval
Interactive Voice Response
Internal Cost Allocation
IVR
IVR / Voice Recognition
Key Performance Indicators
Keyword Tracking
Knowledge Base
Knowledge Management
Labor Projection
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Scoring
Lead Segmentation
Leaderboards / Activity Tracking
Live Chat
Live chat system
Manager-to-Peer Recognition
Manual Dialer
Meeting Management
Mobile Access
Mobile Line Compatibility
Mobile Survey
Multi-Campaign
Multi-Channel Collection
Multiple Scripts
Nominations
Offline Response Collection
Omni-Channel
On-Demand Recording
Onboarding
Opportunity Management
Outbound Call Center
Outbound Reporting
Payment Plans
Peer-to-Peer Recognition
Performance Appraisal
Performance Management
Performance Metrics
Phone Key Input
Pipeline Management
Power Dialer
Predictive Dialer
Premise-Based Call Center
Preview Dialer
Progressive Dialer
Prospecting Tools
Quality Management
Question Branching
Question Library
Queue Management
Queue Manager
Real Time Monitoring
Real Time Reporting
Real-time Chat
Recording Bookmarking
Recruiting Management
Reporting/Analytics
Rewards Catalog
Rewards Management
Rewards Points
Rewards Program
Ring Groups
Sales Trend Analysis
Scheduled Recording
Scheduling
Screen Activity Recording
Self Service Portal
Sentiment Analysis
SIP Trunking
Site Intercept Survey
Skills Tracking
Skip Logic
Social Media Integration
Social Recognition
Source Tracking
Speech Recognition
Statistical Analysis
Supports Audio / Images / Video
Survey Management
Surveys
Surveys & Feedback
Telemarketing Management
Telephony
Text Analysis
Text to Speech
Time & Attendance
Training Management
Transaction management
Trend / Problem Indicators
Trend Analysis
Unified Communications
Usage Reporting
Variable Workforce
Video Call Recording
Virtual Assistant
Virtual Call Center
Virtual Extensions
Virtual Phone Number
Voice & Data Integration
Voice Customization
Voice Mail
Voice Quality Enhancement
VoIP
Workflow Management
Workforce Management
Workforce Optimization (WFO)

Insurance Tracking
Skills & Competencies
Task Management
Work Hour Tracking
AI / Machine Learning
Analytics
Auto Dialer
Auto-Dialing
By-Extension Reporting
Call Center Management
Call Duration
Call List Management
Call Logging
Call Management
Call Monitoring
Call Recording
Call Reporting
Call Results
Call Routing
Call Scripting
Call Transfer
Call Volume
Callback Scheduling
Caller Identification
Campaign Management
Campaign Specific Caller ID
Channel Management
Construction Risk Management
Contact Management
Contractor Management
CRM
Customer DataBase
Customer Engagement
Dashboard
Data Management
FCC Compliance
FTC Compliance
Inbound Call Center
Inbound Reporting
IVR / Voice Recognition
Lead Capture
Lead Distribution
Lead Management
Lead Scoring
Outbound Call Center
Outbound Reporting
Performance Management
Performance Metrics
Power Dialer
Predictive Dialer
Prequalification
Preview Dialer
Progressive Dialer
Surveys
Telemarketing Management
Unattended Call Management
Voice & Data Integration
VoIP
Who Answered Log

uContact Pricing

Here are the pricing plans for uContact. Choose the plan that best fits your requirements and budget. Get Detailed uContact pricing as per your requirements.

Classic

$ 40

User/Month

ACD
Inbound, Outbound, Blended
Dialers: Preview,Progressive,Power & Predictive
IVR
Sophisticated PBX
Coaching, Whispering & Barge in
Real time monitoring
CRM Lite

Get Pricing

Omni

$ 50

User/Month

Telephony + Multichannel
Include everything in Classic, plus:
Unified Inbox
SMS
Web Chat: with audio and video call
Web Clic to Call
Web Call Back
Email
Multichannel recording
Live Assistance

Get Pricing

Play

$ 50

User/Month

Telephony + Gamification
Include everything in Classic, plus:
Gamification
Customizable games
Objectives by agent, group and area
Customizable measures and objectives
Badges
Daily game
Rankings
Dynamic queries

Get Pricing

Full

$ 60

User/Month

Telephony + Multichannel + Gamification
Include every feature in:
Classic
Omni
Play

Get Pricing

uContact Specifications

Get a closer look at the technical specifications and system requirements for uContact. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly

Accessibility :

API

Customization

Mobile Support

Desktop Platforms :

MacOs

Windows

Language Support :

English

Portuguese

Spanish

Business :

StartUps

SMBs

Enterprises

Available Support :

Phone

Training

Tickets

uContact Categories on SoftwareSuggest :

Predictive Dialer Software

Company Details :

Company Name : Integra CCS

Headquarter :

Website : Visit Website

Full Address : Juan Pablo Laguna 3493 11300 Montevideo Uruguay

uContact Resources

Brochures

uContact Brochures Download Brochure

uContact Slideshare

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uContact Videos

uContact Reviews (0)

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Alternatives of uContact

Explore alternative software options that can fulfill similar requirements as uContact. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

uContact FAQs

How much does uContact cost?

The starting price of uContact is ₹ 2880/User/Month. It has different pricing plans:

Classic : ₹ 2880/User/Month
Omni : ₹ 3600/User/Month
Play : ₹ 3600/User/Month
Full : ₹ 4320/User/Month

uContact also provides a free trial to users.

What are the top 5 features for uContact?

The top 5 features for uContact are:

CRM integration
Quality Management
Call Routing
Call Recording
Call Management

What type of customer support is available from uContact?

The available support which uContact provides is:

Email
Phone
Training
Tickets

Free Demo

uContact

What is uContact?

uContact Screenshots

Key Features of uContact

uContact Pricing

uContact Specifications

uContact Resources

uContact Slideshare

uContact Videos

uContact Reviews (0)

Alternatives of uContact

uContact FAQs

How much does uContact cost?

What are the top 5 features for uContact?

What type of customer support is available from uContact?

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