What is THREADS.IM?
THREADS is all in one solution to manage digital customer communications on various channels like web & in-app chat, and social messengers like WhatsApp, Facebook Messenger, Viber, Apple Business Chat, Zalo. It offers single window interface for all team members.
THREADS.IM Starting Price
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Key Features of THREADS.IM
Here are the powerful features that make THREADS.IM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Customer Management
- Customer Support
- Email Integration
- Live chat system
- Automated Routing
- Software Metrics
- Multi Channel Management
- Sentiment Analysis
- Communication Management
- Multi-Channel Communication
- Customer Engagement
- Chat / Messaging
- Dashboard
- Email integration
- Interaction tracking
- Social Media Integration
THREADS.IM Specifications
Get a closer look at the technical specifications and system requirements for THREADS.IM. Find out if it's compatible with your operating system and other software.
THREADS.IM Description
Here's the comprehensive description of THREADS.IM. Gain a brief understanding of its unique features and exceptional benefits.
Key Benefits of THREADS:
1. Enterprise grade solution with complete customization and scalability to cater to customer specific needs.
2. Seamless integration with third party systems, so you can leverage your existing investments and costs.
3. Device agnostic capabilities enable you to deploy solutions across web and mobile app.
4. Multiple deployment options- Cloud, In-house and Hybrid to suite your requirements.
5. AI and NLP powered technology to avail you error proof communication automation.
6. Best in class support available 24/7 to offer you complete piece of mind.
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THREADS.IM FAQs
What are the top 5 features for THREADS.IM?
The top 5 features for THREADS.IM are:
- Customer Management
- Customer Support
- Email Integration
- Live chat system
- Automated Routing
What type of customer support is available from THREADS.IM?
The available support which THREADS.IM provides is:
- Phone
- Tickets
- Training
