Best Telecommunication Software
Best three telecommunication software being used by professionals are Convoso. Software by Convoso, Ajura, and Salesquared. Telecommunication solutions ensure that all the aspects of telecommunication like audio, video, and text are managed effectively.
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List of 20 Best Telecommunication Software
Emergents | 2024
Call center software for startups and small teams
Freshdesk Contact Center (formerly Freshcaller) is a cloud-based call center solution. You can set-up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. Learn more about Freshdesk Contact Center (formerly Freshcaller)
Explore various Freshdesk Contact Center (formerly Freshcaller) features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Real Time Monitoring
- Call Transfer
- Manual Dialer
- Call Hold
- Call Routing
- Historical Reporting
- Call Recording
- For Call Centers
Pricing
Freshdesk Contact Center (formerly Freshcaller) Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
The Virtual Phone System for Super Efficient Teams
CallHippo, the most powerful and easy-to-use VoIP based Virtual Phone System, which takes your business productivity & sales engagement to the next level. Read CallHippo Reviews
Explore various CallHippo features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all CallHippo Features- Outbound Reporting
- Auto-Dialing
- Analytics
- Dashboard
- IVR / Voice Recognition
- Warm Transfer
- Call Logs
- Country Blocking
Pricing
CallHippo Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
#WorkFromAnywhere
Connect with your team anytime, let your business do the talking, do video calls without any interruptions, and pass-on the messages without any delay using the cloud telephony software Dialpad. Read Dialpad Reviews
Explore various Dialpad features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Dialpad Features- Business Phone Number
- Call Center
- Video Calls
- Call Routing
- Call Monitoring
- Contact Management
- Contact center analytics
- Chat / Messaging
Pricing
Dialpad Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
The Virtual Phone System for efficient teams
DialerHQ allows you to make calls and send messages from your second number without interacting with your personal number. For higher security, the conversation is completely private. Read DialerHQ Reviews
Explore various DialerHQ features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all DialerHQ Features- Call Whisper
- Local presence
- Real Time Reporting
- Smart DID Routing
- Call Cascading
- CRM integration
- Call Routing
- Data import and Synchronization
DialerHQ Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Software by Servetel Communications
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read Servetel Reviews
Explore various Servetel features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Servetel Features- Toll Free Number
- API Integration
- Smart Call Tracking
- Auto Dialer
- Call Hold
- IVR / Voice Recognition
- Lead Management
- Caller ID
Servetel Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Avaya Inc
Avaya build a better customer experience by Improving Contact Center Operations. It streamline contact center operations and increase agent productivity. Read Avaya Reviews
Explore various Avaya features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Avaya Features- Call Sharing
- Applications Management
- Call Recording
- Chat / Messaging
- Alerts / Escalation
- Call Center Management
- Time & Attendance
- Auto Dialer
Avaya Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Experience mobile-first cloud telephony
MyOperator serves as a virtual intelligent phone operator for businesses that manages, tracks and stores all the call details and business leads. They offer Toll Free number with a smart call management system or virtual PBX system. It helps to builds a target database which can be used to improve telecommunication. Read MyOperator Reviews
Explore various MyOperator features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all MyOperator Features- Custom Sender ID
- IVR and Dial Groups
- Inbound Reporting
- Call Transfer
- Real Time Reporting
- API Integration
- Multiuser Login & Role-based access control
- Voice Customization
Pricing
Office IVR System
$ 35
Per Month
Cloud Call Center - Desk
$ 69
Per Month
Cloud Call Center - Prime
$ 278
Per Month
MyOperator Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Bulk SMS Gateway with easy API's
Mtalkz is a Cloud-based platform offering SMS marketing software. It enables businesses to connect, engage and grow customers with SMS, RCS, Voice, Email, WhatsApp, Google Verified SMS, and Chatbots with agile marketing automation solutions. Read Mtalkz Reviews
Explore various Mtalkz features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Mtalkz Features- Message Personalization
- On-Demand Communications
- Analytics
- 2-Way Messaging
- Contact Management
- Polls / Voting
- Two-Way Messaging
- Multi-Channel Communication
Pricing
International
$ 0
Per Message
India Messaging
$ 172
Per Message
Mtalkz Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by Convoso
Convoso is the cloud-based solution for the call center management. Having robust and reliable tool for the contact platform. Accelerate the sales productivity by improving conversion time and deliver instant services. Read Convoso Reviews
Explore various Convoso features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Convoso Features- Virtual Call Center
- Predictive Dialer
- Call Monitoring
- Inbound Call Center
- Call Scripting
- Campaign Management
- Blended Call Center
- Manual Dialer
Convoso Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Stay Connected with your Business, from Anywhere
Knowlarity is a leading cloud telephony solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read Knowlarity Reviews
Explore various Knowlarity features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Knowlarity Features- Call Monitoring
- Auto-Dialer
- Customisable Welcome Greeting
- API Integration
- Lead Management
- Call Recording
- Inbound Reporting
- Caller ID
Pricing
Advance Plan
$ 233
Per Year
Premium Plan
$ 475
Per Year
Premium Plus Plan
$ 833
Per Year
Knowlarity Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Ajura is a mobile app for cheap international call
Ajura helps users to make cheap international calls & avail low-cost international roaming while traveling abroad. The mobile app is available for Android & iOS. Read Ajura Reviews
Explore various Ajura features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Ajura Features- Voice / SMS Alerts
- IVR / Voice Recognition
- VoIP
- Call Monitoring
- Contact Management
- Voice & Data Integration
Ajura Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Cloud Telephony Service for your Business
An interactive voice response system (IVRS) hosted in the cloud is called Cloud Telephony, it is an automated bot that answers your phone call, asks you the questions based on your enquires and you respond to it using your keypad (DTMF). Read Salesquared Reviews
Explore various Salesquared features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Salesquared Features- Email Support
- Mobile Access
- Desktop Notifications
- Internal Call Transfer
- Multiple Extension
- Multi Lingual IVR
- Forward to Phone
- SIP Trunking
Salesquared Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
The Trusted CPaaS
Kaleyra is a trusted global cloud communications platform provider that offers integrated multi-channel communication services, comprising Messaging, Voice, WhatsApp, Video with tools like OTP verification, IVR flow builder & chatbots. Read Kaleyra Reviews
Explore various Kaleyra features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Kaleyra Features- Internal Call Transfer
- Forward to Phone
- Predictive Dialer
- Campaign Scheduling
- VoIP
- Billing & Invoicing
- Built-In CRM
- Auto-Dialer
Kaleyra Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Bay Talkitec Pvt. Ltd
Bay Talkitec has been providing the best-in-class Call management & IVR systems and has successfully executed user friendly and multi-purpose IVR installations across diverse sectors. We have the expertise to integrate IVR applications into existing customer contact centers with various forms of call transfers including information dissemination, using CTI technologies. Read Bay IVR Reviews
Explore various Bay IVR features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Bay IVR Features- Voicemails
- Call Recording
- Telemarketing Management
- Inbound Reporting
- IVR and Dial Groups
- CRM integration
- Single Access Number
- Call Queuing
Bay IVR Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Software by Bhrigus Inc
Experience Manager addresses capturing caller's data at each dialog level and generating different kinds of reports in a pictorial way which helps the managers to analyze quickly and tune the applications with IVR. Read Experience Manager Reviews
Explore various Experience Manager features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Experience Manager Features- SMS
- Caller ID
- Inbound Reporting
- Call Recording
- Mobile App
- Multiple Accessline
- CRM integration
- Banquet and conference Management
Experience Manager Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Software by Alliance Infotech
Alliance VoiceXchange with a configurable call flow offers a fully integrated Interactive Voice Response (IVR) product to connect your customers, databases, telephones, and fax machines. Customer can call and receive answers to specific questions or place an order and receive faxed confirmations about cloud telephony. Read VoiceXchange Reviews
Explore various VoiceXchange features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all VoiceXchange Features- Outbound Reporting
- IVR and Dial Groups
- Lead Management
- Single Access Number
- Call Monitoring
- Multiple Extension
- Call Logs
- Multiple Accessline
VoiceXchange Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Communication Simplified
MOBtexting is a leading Communication Platform as a Service (CPaaS). MOBtexting provides A2P Messaging & Cloud Telephony Services to promote businesses, automate customer interactions, improve customer engagement, track the communication, etc. Read MOBtexting Reviews
Explore various MOBtexting features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all MOBtexting Features- Call Monitoring
- Analytical Reports
- Conferencing
- Multiple Simultaneous Calls
- IVR / Voice Recognition
- Toll Free Number
- Multiple Extension
- Call Center Management
Pricing
Promotional SMS
$ 17
5,000 SMS
Transactional SMS
$ 21
5,000 SMS
2 Way SMS Services
$ 42
3 Months
MOBtexting Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Bulk SMS Service Provider in India
Digimiles is Leader in Enterprise Messaging, which offers SMS Gateway services such as Transactional SMS, Promotional SMS, SMS API with reliable platform for all your business communication needs. It's the guarantee we offer, SMS will get delivered. Read Digimiles Reviews
Explore various Digimiles features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Digimiles Features- VoIP
- Voice & Data Integration
- Voice / SMS Alerts
- IVR / Voice Recognition
- Computer Telephony
Pricing
5000 SMS
$ 21
Per Month
Digimiles Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
World wide SMS with most advanced technologies
D7SMS by Direct7Networks provides Reliable and Cost-effective Communication SMS solutions to businesses across all industries specializing in providing worldwide SMS transmission using D7 Networks own connectivity to global mobile network operators. Read D7SMS Reviews
Explore various D7SMS features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all D7SMS Features- Contact Management
- 2-Way Messaging
- Activity Tracking
- Contact Database
- SMS Messaging
- Message Personalization
- Scheduled Messaging
- Content Import/Export
Pricing
Test Credits
$ 0
10 SMS Test Credits
D7SMS Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Redefine Communication
HoduCC Omnichannel offers a streamlined end-to-end communication solution. Its effective use of data allows seamless experience across all channels including Voice, Video, Email, SMS, Live Chat, Integration with Facebook, Twitter, Whatsapp for Business & Instagram. Read HoduCC Contact Center Reviews
Explore various HoduCC Contact Center features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Telemarketing Management
- Real Time Monitoring
- Callback Scheduling
- Call Volume
- Voice Mail
- Premise-Based Call Center
- Voice & Data Integration
- Customer DataBase
HoduCC Contact Center Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
FAQs
Telecommunications software organizes and manages all forms of the e-data interchange (text, phone, video, and so on). It is a software package that aids in the process transmission of audio in some manner.