What is Tawk.to?

Use Twak.to free live chat software to build a hassle-free communication means for customers. Increase the ROI of your business by converting visitors into leads. The software easily monitors the activity of visitors and segregates them accordingly.

Pricing

Tawk.to Starting Price

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Key Features of Tawk.to

Here are the powerful features that make Tawk.to stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Audio / Video Conferencing
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Agent Scheduling
  • Alerts / Escalation
  • Analytics
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audience Segmentation
  • Auto Dialer
  • Automatic Chat Translation
  • Automatic Greetings
  • Background Screening
  • Batch Communications
  • Call Center
  • Call List Management
  • Call Logging
  • Call Me Option
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Cataloging / Categorization
  • Chat / Messaging
  • Chat History
  • Chat Routing
  • Chat Supervision
  • Chat Translation
  • Chat Widget
  • Chatbot
  • Chatbot Automation
  • Co-Browsing
  • Co-browsing and Screen Sharing
  • Code-free Development
  • Codeless Bot
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Import/Export
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversation Notes
  • CRM
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Management
  • Data Modeling
  • Drag & Drop
  • Email Automation
  • Email Distribution
  • Email Response Control
  • Employee Communication Tools
  • Engagement Monitoring
  • Feedback Management
  • File Sharing
  • Form Creation
  • Geo Targeting
  • Google Analytics
  • Webmaster & Sitemap
  • Group Messaging
  • Human Handover
  • I Spy
  • Inbound Call Center
  • Inbound Reporting
  • Instagram Integration
  • Integration and Customization
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Internal Communications
  • Internal HR
  • Interview Management
  • IP Blocking
  • IVR / Voice Recognition
  • Knowledge Base
  • Knowledge Database
  • Knowledge Management
  • Labels
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Meeting Management
  • Mobile Messaging
  • Mobile SDK
  • Multi Website Support
  • Multi-Campaign
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Offline Form
  • Omni-Channel
  • Omni-channel Support
  • On-Demand Communications
  • On-Screen Chats
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Persistent Chat
  • Personal Greetings
  • Personalization
  • Phone Key Input
  • Pre and Post Chat Forms
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Presentation Management
  • Proactive Chat
  • Proactive Chat Triggers
  • Proactive Invitations
  • Process/Workflow Automation
  • Product Recommendations
  • Profanity Management
  • Profile Enrichment
  • Prospecting Tools
  • Queue Management
  • Real Time Monitoring
  • Recruiting Firms
  • Reporting
  • Reusable Components
  • Rules-Based Workflow
  • Sales pipeline management
  • Screen Sharing
  • Screenshare
  • Scripted Bot
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Department
  • Shared Contacts
  • Shortcut Messages
  • Social Media Integration
  • Speech Recognition
  • Supervise Chats
  • Surveys & Feedback
  • Target Account Identification
  • Team Chat
  • Team Communication
  • Template Management
  • Third Party Integration
  • Ticketing system
  • Transfers / Routing
  • Transfers/Routing
  • Typing Preview
  • Used Car Dealer
  • Video Chat
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visitor Analytics
  • Visitor banning
  • Visitor Targeting
  • Visitor Tracking
  • VoIP
  • Website Visitor Tracking
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Tawk.to Screenshots

Tawk.to Specifications

Get a closer look at the technical specifications and system requirements for Tawk.to. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Accessibility :
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Mobile Platforms :
Language Support :
English
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Live Support
Training
Company Details :
Company Name : Tawk.to Ltd.
Headquarter : London
Website : Visit Website

Tawk.to Comparisons

Compare Tawk.to with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

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Overall Tawk.to Reviews

Thinking about using Tawk.to? Check out verified user reviews & ratings based on Tawk.to's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.5/5

Based on 6 Reviews

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Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Tawk.to Pros and Cons

"Tawk.to impresses me with its comprehensive set of features that cater to both the needs of customers and businesses. The live chat functionality is incredibly easy to set up and use, enabling me to engage with website visitors in real time. The ability to customize chat widgets to match my brand's look and feel has been a game-changer, ensuring a seamless and professional experience for users.One standout feature is the "Triggers" system, which lets me proactively initiate conversations based on user behavior. This has helped me capture potential leads and address queries before they even ask, enhancing customer conversion rates. Additionally, the built-in ticketing system ensures that no customer concern falls through the cracks, providing a centralized hub for efficient issue resolution."

"Their pricing, support etc."

"This tool is come for free in full features. It is very easy to implement it on any kind of website. It allows you to rearrange your in-app tools for your convenience. Also, it is possible to change the view of the chat widget seen on the website."

"While Tawk.to offers a plethora of features, there is room for improvement in the reporting and analytics department. The data provided is useful, but more advanced analytics would greatly benefit businesses looking to gain deeper insights into customer interactions and support performance."

"The truth is, I haven't found anything bad about it yet."

"Its default web user interface is a little bit overcrowded. The hireable chat person is not available for all countries and languages."

Alternatives of Tawk.to

Explore alternative software options that can fulfill similar requirements as Tawk.to. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Tawk.to FAQs

What are the top 5 features for Tawk.to?

The top 5 features for Tawk.to are:

  • Google Analytics
  • Webmaster & Sitemap
  • Assignment Management
  • Call Me Option
  • Knowledge Database

What type of customer support is available from Tawk.to?

The available support which Tawk.to provides is:

  • Email
  • Live support
  • Training

Where is the headquarters/company of Tawk.to located?

The headquarters/company of Tawk.to is located at London.

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