What is Talkdesk?
Talkdesk is a leading cloud based call center software in the world. Which Create the call center your customers and agents deserve. It reduce average handle time and increase agent efficiency with automated workflows.
Talkdesk Starting Price
$ 25/Agent/Month
Our Awards and Recognition
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Talkdesk Screenshots
Key Features of Talkdesk
Here are the powerful features that make Talkdesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Action Management
- Activity Tracking
- Agency Management
- Alerts / Escalation
- Analytics
- Application Integration
- Applications Management
- Appointment Management
- Archiving
- Assessments
- Audio / Video Conferencing
- Audit Management
- Auto Dealer
- Auto Dialer
- Auto-Dialing
- Automated Notices
- Archiving
- Archiving & Retention
- Assessments
- Audio / Video Conferencing
- Auto-Dialing
- Call Center Management
- Call Logging
- Call Monitoring
- Call Parking
- Call Recording
- Call Routing
- Call Sharing
- Chat / Messaging
- Collaboration
- Contact Management
- Content Management
- Call Center Management
- Call Management
- Call Recording
- Call Reporting
- Call Scripting
- Contact Management
- Customer DataBase
- Lead Management
- Performance Metrics
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Surveys
- Auto-Dialing
- Call List Management
- Call recording
- Campaign Management
- Dashboard
- Data Management
- Lead capture
- Lead Distribution
- Lead Scoring
- Performance Management
- Chat / Messaging
- Chatbot
- Code-free Development
- Contextual Guidance
- For Developers
- For Sales
- Intent Recognition
- Interactive Content
- Lead Distribution
- Lead Enrichment
- Lead Notifications
- Lead Nurturing
- Lead Scoring
- Multi-Channel Communication
- Multi-Language
- Omni-Channel
Talkdesk Pricing
Here are the pricing plans for Talkdesk. Choose the plan that best fits your requirements and budget. Get Detailed Talkdesk pricing as per your requirements.
- Up to 10 agents
- Basic call center functionality
- Email support
- Includes 1 CRM or Helpdesk Integration
- Up to 100 agents
- Advanced contact center functionality
- Omnichannel: Phone & SMS
- Up to 2 integrations with business apps (Salesforce plus 1 integration)
- Email support
- Unlimited agents
- Advanced contact center functionality
- Omnichannel: Phone & SMS
- Unlimited integrations
- Phone & email support
- Custom storage of call recordings
- API access & support
- Dedicated account manager
- Service level agreement
Talkdesk Specifications
Get a closer look at the technical specifications and system requirements for Talkdesk. Find out if it's compatible with your operating system and other software.
Talkdesk Comparisons
Compare Talkdesk with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Talkdesk Slideshare
Talkdesk Videos
Overall Talkdesk Reviews
Thinking about using Talkdesk? Check out verified user reviews & ratings based on Talkdesk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Talkdesk Pros and Cons
"Easy to use. Impressive UI. Seamless integration with other tools and software allows for a comprehensive and connected ecosystem within the business."
"Mixed language STT transcription. It is important for Malaysia market because we usually speak multi language in single sentence"
1 Talkdesk Reviews
Hear directly from customers who have used Talkdesk. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
FarhanH.
Presales
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
Verified By : 
User friendly
Talkdesk is a user-friendly cloud-based platform for customer service and call center management. Setting up was straightforward, and the interface was intuitive, allowing quick navigation. The customizable features were great for tailoring the system to our specific needs.
Talkdesk IOS App Experience
Talkdesk After Sales Service Rating
What do you like best about Talkdesk?
Easy to use. Impressive UI. Seamless integration with other tools and software allows for a comprehensive and connected ecosystem within the business.
What do you dislike about Talkdesk?
Mixed language STT transcription. It is important for Malaysia market because we usually speak multi language in single sentence
What features is Talkdesk currently missing?
No
Alternatives of Talkdesk
Explore alternative software options that can fulfill similar requirements as Talkdesk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Talkdesk FAQs
How much does Talkdesk cost?
The starting price of Talkdesk is ₹ 1800/Agent/Month. It has different pricing plans:
- Express : ₹ 1800/Agent/Month
- Professional : ₹ 4680/Agent/Month
- Enterprise : ₹ 9000/Agent/Month
The details of Talkdesk’s free trial have not been shared by the vendor.
What type of customer support is available from Talkdesk?
The available support which Talkdesk provides is:
- Phone
- Tickets
- Training
