Spiceworks
What is Spiceworks?
Spiceworks helps you run a ship-shape help desk, at the office and on the road. It acts as a customer service software and helps you manage user tickets. It intends to make the flow of your organization as streamlined as possible following the customer support virtue.
Spiceworks Starting Price
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Spiceworks Screenshots
Key Features of Spiceworks
Here are the powerful features that make Spiceworks stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Document Management
- Email Integration
- Customer DataBase
- Social Media Integration
- Self Service Portal
- Billing & Invoicing
- Surveys & Feedback
- Knowledge Base
- Automated Routing
- Community Forums
- Inbox Queue Management
- Known Issue Management
- Ticket Management
- Help Desk Management
- Third Party Integration
Spiceworks Specifications
Get a closer look at the technical specifications and system requirements for Spiceworks. Find out if it's compatible with your operating system and other software.
Spiceworks Comparisons
Compare Spiceworks with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Spiceworks Description
Here's the comprehensive description of Spiceworks. Gain a brief understanding of its unique features and exceptional benefits.
Get everything IT for free from the Spiceworks a community of IT pros and an app with of network monitoring help desk, active directory, and more..
Why Spiceworks?
Thousands of businesses use Spiceworks to keep an eye on very important infrastructure including such as servers, switches, SNMP devices, services, and more. Get alerts at the first sign of trouble and stay on the top of IT.
1.Start monitoring in minutes.
Spiceworks Network Monitor is a simple install and easily set up. Quickly add devices to dashboard and see data lightning fast.
2.Fix issues before they are issues
To get real time network insights and spot slow, to sluggish, or overwhelmed systems and devices long before they are crash or users start calling.
3.Get alerts when you need them
Don’t sweat IT: Get to the customizable notifications when it is time to spring into action, and get more sleep at night when it is time to sleep!
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Spiceworks Videos
Overall Spiceworks Reviews
Thinking about using Spiceworks? Check out verified user reviews & ratings based on Spiceworks's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Spiceworks Pros and Cons
"Basic operations, that everyone can understand. Easy ticket management and reports are good."
"Customized features, as per our requirement we can customize interface and options."
"--- It's a FREE ! --- It's easy to set up --- The ticketing system is clean and efficient --- Ease of customization for easy adoption --- Reporting is robust and easy to use --- Strong community support"
"Takes too much time to start if it gets shut down. Sometimes we are facing Spiceworks is busy error, which will never come back to live, until we restart."
"While configuring there is little bit difficult for new members POP and IMAP settings has to be improved."
"--- The addition of other components can make it a little clunky --- Not able to make installation on Linux server"
Alternatives of Spiceworks
Explore alternative software options that can fulfill similar requirements as Spiceworks. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Spiceworks FAQs
What are the top 5 features for Spiceworks?
The top 5 features for Spiceworks are:
- Document Management
- Email Integration
- Customer DataBase
- Social Media Integration
- Self Service Portal
What type of customer support is available from Spiceworks?
The available support which Spiceworks provides is:
- Phone
- Live support
- Tickets
- Training