What is SparkTG?
SparkTG is a Cloud-based Contact Centre Solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete contact center tracking by real-time dashboards, reports & recording.
Pricing
SparkTG Starting Price
$ 14/User/Month
Awards
Our Awards and Recognition
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Key Features of SparkTG
Here are the powerful features that make SparkTG stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
Cloud Telephony Software
Call Tracking Software
Predictive Dialer Software
Call Center Software
Auto Dialer Software
- After Call Work
- Analytical Reports
- API Integration
- Audio / Video Conferencing
- Auto Dialer
- Auto Rotate
- Billing & Invoicing
- Blind Transfer
- Built-In CRM
- By-Extension Reporting
- Call Barging
- Call Cascading
- Call Center
- Call Center Management
- Call Conference
- Call Control
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- Analytics
- Analytics / ROI Tracking
- Archiving
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Sharing
- Call Tracking
- Caller ID
- Caller Identification
- Campaign Management
- Campaign Tracking
- Channel Attribution
- Channel Management
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- Insurance Tracking
- Skills & Competencies
- Task Management
- Work Hour Tracking
- AI / Machine Learning
- Analytics
- Auto Dialer
- Auto-Dialing
- By-Extension Reporting
- Call Center Management
- Call Duration
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
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- Action Management
- Activity Tracking
- Agency Management
- Alerts / Escalation
- Analytics
- Application Integration
- Applications Management
- Appointment Management
- Archiving
- Assessments
- Audio / Video Conferencing
- Audit Management
- Auto Dealer
- Auto Dialer
- Auto-Dialing
- Automated Notices
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- Call Center Management
- Call Management
- Call Recording
- Call Reporting
- Call Scripting
- Contact Management
- Customer DataBase
- Lead Management
- Performance Metrics
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Surveys
SparkTG Screenshots
SparkTG Pricing
Here are the pricing plans for SparkTG. Choose the plan that best fits your requirements and budget. Get Detailed SparkTG pricing as per your requirements.
VCC Start Up
$ 14
User/Month
- Realtime Admin Dashboard
- Live Call Flow
- Live agent status
- Real-time Agent Dashboard
- Live incoming call information Customer Information Form (CRM)
- Outbound
- Call & Agent Reports
- Complete Call Recording
- Call Transfer & Call Conference
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SparkTG Specifications
Get a closer look at the technical specifications and system requirements for SparkTG. Find out if it's compatible with your operating system and other software.
Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly, Onetime(Perpetual license)
Accessibility :
Desktop Platforms :
Mobile Platforms :
Language Support :
Business :
Available Support :
SparkTG Categories on SoftwareSuggest :
Integrations :
- Salesforce
- Kapture
- Leadsquared
- Zoho
- Inhouse CRMs
- Automate
- Vtiger
- Freshdesk
- Zendesk
- NoPaperForms
- Pipedrive
- Truecaller
- WhatsApp Business API
Company Details :
SparkTG Description
Here's the comprehensive description of SparkTG. Gain a brief understanding of its unique features and exceptional benefits.
SparkTG's contact center solution not only gives your callers an exceptional experience but also helps you with complete tracking by giving you a complete picture of the inbound and outbound calls from your company along with all agent activities that help enhance and optimize their performance.
The solution is feature-rich and being an OEM for the product as well an organization with rich development experience, we keep innovating the product by adding features that help organizations fulfill their telephony requirement and overcome challenges, thereby helping them grow.
The complete solution is hosted in our data center. We have a multi-operator PRI setup making the solution completely redundant and scalable. To give a perspective of the solution capability we are servicing clients with single as well as distributed agent/contact center location setups.
A few of our clients are having more than 500 Agents. Some of our top client lists include Aakash Institute, Travel Triangle, Common Services Center (DeitY, GoI), ShipRocket, Tech Mahindra Foundation, Fortis Hospital, FirstCry, Ramada, Radisson to name a few.
We have all the APIs and Webhooks required for CRM integration and have integration with multiple CRM providers.
SparkTG Resources
SparkTG Customers
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SparkTG Videos
Overall SparkTG Reviews
Thinking about using SparkTG? Check out verified user reviews & ratings based on SparkTG's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
SparkTG Pros and Cons
"The product is easy to use, not glitchy, and the customer support has always been very proactive."
"Features are most important like a detailed report of the caller. No downtime in the service. Anytime you can call for support."
"customer services are very impressive and they always a quick response to each quest and issues."
"The product has been a perfect fit for us."
"Add bulk SMS features in the dashboard."
"Although they are providing good features, still improvement is required in terms of application basis just like other solutions.."
Alternatives of SparkTG
Explore alternative software options that can fulfill similar requirements as SparkTG. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
SparkTG FAQs
How much does SparkTG cost?
The starting price of SparkTG is ₹ 1000/User/Month. It has different pricing plans:
- VCC Start Up : ₹ 1000/User/Month
SparkTG also provides a free trial to users.
What apps do SparkTG integrate with?
SparkTG integrates with various apps:
- Salesforce
- Kapture
- Leadsquared
- Zoho
- Inhouse CRMs
- Automate
- Vtiger
- Freshdesk
- Zendesk
- NoPaperForms
- Pipedrive
- Truecaller
- WhatsApp Business API
What are the top 5 features for SparkTG?
The top 5 features for SparkTG are:
- CRM
- CRM integration
- Multiuser Login & Role-based access control
- SMS
- Training Management
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