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Best Spa and Salon software

Finding the best Spa and Salon Software for your business is now faster and easier! Compare prices, reviews, features, and get free consultation to find the perfect software.

Spa & Salon Software Guide

Table of Contents

What is Spa and Salon Management Software?

Salon management software helps the owners to manage their daily tasks in a simplified manner with the help of modules like pos beauty salon software, appointment management system, online booking software, etc. All the manual tasking vanishes with the emergence of spa and salon software systems. Customer management becomes much easier with this spa software and spa marketing software. For e.g., customers are informed of their appointments through SMS or e-mail, which is a feature of the simple salon software. There are plentiful modules like these that help in making sure that customers are treated well and they definitely come back to the same salon next time.

Spa and salon management software definitely simplifies the task of managing a salon and makes the task of owners much stress-free.

How does Online Spa Software Work?

The working procedure of these beauty salon computer systems is pretty simple. Once you install this software on your computer you will be provided with the user id and password. As you are the admin, you can add as many people as you like as employees and staff in the salon software. This employee addition limit varies from one software to another. As the entire software can be operated online, the entire data that you enter into this software is stored in the cloud storage system.

If you own a website or opt for any other digital marketing techniques, you can integrate them with the software and this provides an easy booking mechanism for your clients. As the customer opens the page to make an appointment, they will be provided with the time slots and employees that are available on a particular date, they can book the time slot that they want and make the payment through a payment gateway. This is the main asset of the beauty salon booking software. The customers will be able to book an appointment with one click by just sitting at their home.

Every employee of the organization is provided with a dashboard. This dashboard consists of the customers that they are dealing with the day and also their schedule for the upcoming days. This way it becomes easy for the staff to know about all the details about their schedule for the future days in advance.

The software keeps all the data related to the customers in a separate database. Be it a one-time customer or a retainer, you will be having all the details regarding them at your fingertips and these details will help in better marketing strategies. The details of the customers also help you in providing them with a customized experience for each and every client.

Advantages of Spa and Salon Management Software:

Here are some major benefits that you can accrue by investing in suitable spa software:

advantages of spa salon software

1. Convenient Customer Booking:

There is no requirement for an all-time receptionist as customers can directly log onto the portal and book a convenient slot for themselves. Clients can choose a time slot and staff person of their choice, thereby automating the entire process. There is also an option for full or part payment to prevent losses from no-show customers. So, schedule your client appointments with absolute ease through efficient spa and salon management software.

2. Huge Reduction in Scheduling Mistakes:

Scheduling client appointments is a complicated task and often customers may get annoyed with scheduling mistakes such as setting the wrong time for an appointment or booking an appointment with a different staff person. Best spa management software brings about a high level of automation in client scheduling, thereby leading to a better-managed schedule with much fewer mistakes and errors. So, you don’t need to bother with dates and timings of appointments and can focus on more critical word activities, as accurate client scheduling will be handled by your specialized spa and salon management software.

3. High Customer Engagement:

Investing in best spa management software is a great way to build your brand name and extend your social reach. Spa and salon management software can be used for marketing through social media and internet channels, thereby magnifying your target audience reach. Closely monitor and determine which posts bring in desired results. Maximize your brand awareness, increase revenue, and drive new customers.

4. Keep Track and Bond With Repeat Customers:

Your spa software is a great customer relationship marketing platform as it stores and keeps the information about your valuable and repeat customers. The purchase history keeps a record of your loyal customers and enables you to keep them coming back by showering them with special coupons and discounts. So, keep an accurate track of your loyal client base to make sure that your sales figures keep rising high all the time.

5. Holistic Understanding of Overall Business Performance:

Spa and salon management software gives a complete picture of your operational performance so that you know how your business is performing on any day, week, or month of the year. It can help you analyze where your business peaks and where it slumps, enabling you to cater for extra staff during hectic work periods to make sure that you are well-equipped to handle the rush. So, make sure to invest in the best spa management software to gain a clear picture of your comprehensive business performance.

There is no doubt that getting a spa and salon management software is the best business decision and it can make sure that your organization boosts up performance, efficiency, and productivity.

Common Features of Spa and Salon Management Software:

Spa & Salon Software Features

There are a number of sophisticated spa and salon management software suites available in the market today and they possess all possible diverse features to cater to all your requirements. However, here is a checklist of the essential features that your spa software should positively have:

1. Online Booking Management:

This is definitely the most important feature for any spa-based business software as it provides your first-time and returning customers with an easy mechanism to book their appointments. Your valuable clients can also choose a staff member of their choice and make the payment to speed up the on-site process – thereby optimizing time and convenience.

2. Staff Management Module:

Managing the schedule and daily appointment calendar of the staff is certainly not an easy task, but most spa and salon management software can handle it precisely. It provides staff with a snapshot of the customers they will be working with and updates their schedule to make sure shifts are managed in a streamlined manner.

3. Advanced Reporting and Analytics:

Spa and salon management software has advanced reporting features where they can track, analyze, and display all spa sales data for a particular time period. It is also very easy to view key performance indicators (KPIs) and other important performance metrics through visual dashboards and graphical reports – thus, spa software or salon billing software makes sure that managers have all the important information they need right on their fingertips.

4. Marketing Automation:

Spa management software can transform the marketing management of your business by centralizing social accounts and keeping a track of business generated through social channels. It has the ability to manage email lists of previous customers and attract fresh target audiences through coupons, special offers, deals, and gift cards – making sure that your sales figures keep rising high all the time.

5. Customer Relationship Management:

One of the best features of spa software is its Customer Relationship Management that creates a databank of customer histories such as previous purchases, contact information, demographic details, and treatment preferences. It can also leverage customer information to create a more customized and personalized experience for your clients – making sure that they remain happy with exceptional service standards.

6. Point-of-Sale Features:

Spa management software has a number of advanced POS features that make transactions convenient for customers as payments can be processed both physically at the location and online also. It also accepts a multitude of payment methods from customers – thus making it a simple and user-friendly procedure for them.

So, make sure that your spa and salon management software possesses all these critical features so that your organization can accrue maximum advantages from it.

How Much Does Salon Software Cost?

The salon management software is crafted to make the work of a salon easier. The cost of salon software varies from one another and the main factor on which this cost variation depends upon is the features that each software provides. There are various types of simple salon software available in the market for different-sized businesses. Each of these software carries some special features and they charge the businesses based on the features that they provide.

The starting price of a salon management software UK is  INR 1000 or more per month. However, some software producers expect you to pay the extra amount for different features and upgrades. So, the basic price that they have mentioned you might not be the one that you will be actually paying. After the addition of all the extra charges, the situation will be something different.

So, the first thing that you have to do is tailor the requirements of your salon and understand what are the features that you need for sure. Then, get a package that is containing all these features. When you are getting a quote from any software provider, ask them to provide a quote with all pricing included and if necessary say them that you won’t be paying anything extra other than the price mentioned in the quote. This way, they won’t try to outsmart you with the extra amount for features.

Top Spa & Salon Software Vendors by Company Size

With the growing demand for healthful and standard lifestyles, people are looking for services that can relieve their stress. Consequently, the salon business is gaining traction as more and more consumers are opting for spa and salon services. In 2019, the global market size for salon software was USD 439.3 million.

Whether you have a single store or have a large multi-chain salon business, a salon management software can make your job easier by streamlining your business activities. Well, the global spa and salon software market is expected to reach USD 1023.5 million by the end of 2026, with a CAGR of 12.7% from 2021-2026. After all, salon software can help add value to your business and manage customers efficiently.

Here, we'll take a look at some of the most popular salon software vendors by market share and company size.

Salon Software Comparison for Large Enterprises

Salons that have several branches at different locations should pick salon software that offers specific functionalities like staff management, POS billing, gift card management, reporting and analytics, and more. Furthermore, large enterprises should look for a solution that allows them to add or delete the modules they want.

Some of the best picks can be Shedul, Invoay Software, and SuperSalon.

 
 
Shedul
Invoay Software
SuperSalon
Free Trial 14 Days 14 Days 14 Days
Pricing $39/Month $99/Quarter $125/Month
Platforms(Desktop/Mobile)
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Appointment Scheduling
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Staff Management
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SMS & Email Marketing
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Inventory Management
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Payment Processing
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Contact Management
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Reports/Analytics
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Gift Card Management
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Integration
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Security
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Salon Software Comparison for Medium-Sized Enterprises

For any medium-sized enterprises, the scalability of a solution is of high importance. Since they are transitioning from small businesses to full-fledged enterprises, the solution must allow them to easily add more users, expand their contact base, and more. Besides, look for a solution that offers automated marketing tools to segment customers and run targeted campaigns.

Following are the three best options for any mid-sized parlors:

 
 
SimpleSpa
Reservio
Phorest Salon
Free Trial 14 Days 14 Days
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Pricing $40/Month $40/Month $79/Month
Platforms(Desktop/Mobile)
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Appointment Scheduling
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Staff Management
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SMS & Email Marketing
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Inventory Management
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Payment Processing
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Contact Management
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Reports/Analytics
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Gift Card Management
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Integration
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Security
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Salon Software Comparison for Small Businesses

It is best for small salons to invest in a cloud-based solution that helps them run their business efficiently without incurring additional hardware costs. In the beginning, it will suffice to have the basic functionalities like appointment scheduling and customer record-keeping.

Some of the best solutions for small-sized salons are:

 
 
Mio Salon
Vagaro
Rosy
Free Trial 14 Days 30 Days 30 Days
Pricing $10/Month For 1 User $25/Month For 1 User $37/Month For 1 User
Platforms(Desktop/Mobile)
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Appointment Scheduling
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Staff Management
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SMS & Email Marketing
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Inventory Management
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Payment Processing
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Contact Management
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Reports/Analytics
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Gift Card Management
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Integration
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Security
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Tips To Keep In Mind While Purchasing Spa Management Software:

Choosing a spa management software is no doubt a challenging and daunting task, but if you follow our checklist you will definitely make the correct decision!

  1. Make sure to research all the software vendor offerings to ensure that you get a good deal and also check on the various payment options so that you invest in the best spa and salon management software for your organization.
     
  2. Create an all-inclusive and comprehensive list of what objectives your new spa management software needs to accomplish. This will be a good reference checklist for your vendors and help you make the right choice for your organization.
     
  3. Get exhaustive software reviews from your peers and hear their success stories to get a better idea about which spa management software/beauty software will work for your business model.
     
  4. Take the time to get vendor demos of each software suite so that you can make a valid comparison and pick the best spa and salon management software for your business.
     
  5. Not every spa and salon operates the same way. It is important for you to understand the requirements of your business in particular and you should search for software that meets the requirements of your business. Most of the software are crafted based on the generalized requirement but they also provide you with a customization option. Check for this customization option before purchasing the spa management software.
     
  6. The salon management software is an investment so make sure to invest smartly. Prefer the software that caters to the requirements of your business. There is no need to go for software that has so many unnecessary features. You may need those features in the coming days; you have a scalability option so there is no need to worry about it. As of now, invest in good software that suffices all your requirements. This way you will cut down some cost.
     
  7. This is another important aspect to look for when you are investing in salon business software. There is no point in investing a software then spend so many days learning it for you and your staff. So pick the salon software and salon billing software which is easy to learn and use. The software should be so easy to operate that any person with minimum technical knowledge can get habituated to it within very less time.

Modules of Salon Management Software:

Let’s discuss some of the features and benefits of spa salon software:

modules of salon management software

1. Appointment Booking and Scheduling

Spa and salon scheduling software makes it possible for your clients to book, cancel, or reschedule appointments using your website, or an app even outside of business hours. This in turn, also allows your stylists and technicians to plan their working day before it has begun.

2. Customer Relationship Management

Salon software solutions also collect and organize customer appointment and billing history, personal information, and even their preferred services so that you can run targeted marketing campaigns.

3. Human Resource Management

This module allows you to manage staff leave and attendance, make timely and accurate salary and commission payments, set performance metrics, and identify top performers.

4. Inventory Management

Salon Inventory management software can monitor and track so that the stock can be replenished in time.

5. Expense Management

Monitor and keep a track of day-to-day employee expenses, especially for door-to-door services. Verify and process reimbursement claims on time.

6. Salon Billing Software

The point of sale system facilitates quick and accurate billing and invoicing and lets you offer multiple payment options to clients- cash, credit/debit cards, or mobile wallets.

7. Reporting and Analytics

With all the data stored in the software, you can generate various reports and analytical information about various aspects of your business so that you can make insightful, strategic business decisions.

Buyer’s Guide: Which Salon Software Will Suit Your Business?

To zero in on the best salon software for your business, you must define your business needs:

1. Small Business Owners and Individual Professionals:

Generally, the area that salons and spas with five employees or less and individual freelancers need the most help with is managing their daily appointments. In this case, a spa and salon scheduling software that is designed primarily to manage appointments will be an adequate solution. If you or your employees travel for work, most of the best booking software solutions for salons are web-based, mobile-friendly, and come with a mobile app.
 
2. Mid-Sized Businesses:

As you begin your ascent from a small business to a mid-sized one, it becomes increasingly important to focus on customer relationships, loyalty, and retention. Look for a solution that in addition to appointment scheduling, has strong customer relationship management and marketing modules, so that you can capture, analyze, and segment customer data and run targeted marketing campaigns.

3. Large Enterprises:

Large enterprises must obtain a salon management software solution that can do it all- appointment scheduling, inventory management, POS billing, staff management, marketing, reporting, and analytics, etc. Find a solution that can handle end-to-end salon management activities and allows you to pick and choose the modules you would like to use.
 

List of Most Advanced All-In-One Salon Management Software:

Here are our top picks:

1. Zenoti

A cloud-based software, Zenoti is designed to help salons, spas as well as fitness studios manage and grow their business.

2. Salonist 

Salonist is extremely user-friendly. The cloud-based salon software is accessible from any device with an internet connection.

3. Vagaro

Vagaro is web-based and can help salons, spas, and wellness centers book appointments, manage their employees, promote their business and services, while also building lasting customer relationships.

4. You'reOnTime

You’reOnTime is a cloud-based solution that has been helping hair and beauty salons, medical spas, laser clinics, etc. across 20 countries manage their appointment scheduling, marketing, and sales.

5. Shedul

Shedul is a cloud-based software solution specially designed to cater to the business needs of salons, spas, saunas, and massage centers.

6. Booker

Booker is designed to take care of all aspects of salon and spa management- billing and invoicing, payments, marketing, etc. so that you can focus on providing high-quality services to your customers.

7. Phorest

Phorest’s powerful features do not just manage a salon’s daily operations but also help it obtain new clients and elevate the customer experience.

8. Versum

Versum can help salons and spas of various sizes in their daily activities. It can be accessed from smartphones, tablets, and other such internet-enabled devices.

9. Salon Iris

Salon Iris is easy to use with a simple, yet modern interface, designed for hair and nail salons, lashes and brow artists, blow-dry bars, and makeup artists.

10. Rosy

In addition to managing bookings, marketing, and promotions, Rosy’s web-based solution allows you to customize web pages, create personalized experiences, and manage all aspects of your salon or spa with ease.

Market Trends in Spa and Salon Management Software:

1. Booth Rental Model

The salon software market will see more and more solutions that are designed to assist the fast-emerging booth rental model in salons and spas. The booth rental model allows third-party salon and spa professionals to rent a booth from a salon and spa premises. The owners of such premises provide the space, necessary equipment, and products to them.

2. Big Data Analytics to Predict Consumer Behaviour

More and more providers have begun to integrate analytics tools with salon software solutions to study behavior in comparison with considerably larger datasets to determine any patterns.

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Frequently Asked Questions (FAQs)

  • Spa software is a useful tool that can simplify many tasks and help owners in managing their salon effectively. It has many inbuilt client marketing and automation capabilities that enhance operational efficiency and promote seamless team collaboration. Here are the main elements of spa and salon solutions that can lead to higher revenues:

    1. Staff Management
    2. Online Booking
    3. Marketing Automation
    4. Advanced Reporting and Analytics
    5. Customer Relationship Management
    6. Point-of-Sale Features
  • Organizations can accrue a range of impressive benefits by investing in the best spa and salon software available in the market. Here are some key advantages of salon management systems:

    1. Spa and salon management software help in convenient and speedy client booking.
    2. It leads to a huge reduction in the time spent on appointment scheduling and streamlines the process of customer interaction.
    3. It stores information and tracks loyal customers.
  • Here are some major aspects to keep in mind while purchasing a spa software for your organization:
    1. It should be scalable.
    2. Customer data should remain secure.
    3. Service vendors should provide quick installation and after-sales maintenance.
    4. It should be user-friendly and highly customizable.
    5. It should be possible to integrate the spa and salon management software with existing organizational applications.
  • Though modern spa software is extremely agile & flexible, here are some problems that you may face in the future:
    1. Providing user access and knowledge to employees about the software.
    2. Hardware and software issues may come up initially.
    3. Training may be required for the user base so that they can understand all specialized features.
  • Offline desktop-based software is suitable for small salons using a single device. Larger businesses should opt for online solutions that can be used anytime and anywhere.
  • Shedul is one of the most popular and powerful salon management software that is available for free. Booked Scheduler and Smart Scheduling are great options too.
  • Most leading salon and spa software solutions now offer mobile apps so that salon owners can manage their bookings at any time, from anywhere.

Karan VasitaBy Karan Vasita | Last Updated: October 24, 2020

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