What is Smartsupp?

Smartsupp is smart live chat software for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. Smartsupp is free live chat tool with visitor recording & unlimited number of agents.

Pricing

Smartsupp Starting Price

$ 0/Per Month

Awards
Smartsupp Award

Our Awards and Recognition

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Smartsupp Screenshots

Key Features of Smartsupp

Here are the powerful features that make Smartsupp stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Audio / Video Conferencing
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Agent Scheduling
  • Alerts / Escalation
  • Analytics
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audience Segmentation
  • Auto Dialer
  • Automatic Chat Translation
  • Automatic Greetings
  • Background Screening
  • Batch Communications
  • Call Center
  • Call List Management
  • Call Logging
  • Call Me Option
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Cataloging / Categorization
  • Chat / Messaging
  • Chat History
  • Chat Routing
  • Chat Supervision
  • Chat Translation
  • Chat Widget
  • Chatbot
  • Chatbot Automation
  • Co-Browsing
  • Co-browsing and Screen Sharing
  • Code-free Development
  • Codeless Bot
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Import/Export
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversation Notes
  • CRM
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Management
  • Data Modeling
  • Drag & Drop
  • Email Automation
  • Email Distribution
  • Email Response Control
  • Employee Communication Tools
  • Engagement Monitoring
  • Feedback Management
  • File Sharing
  • Form Creation
  • Geo Targeting
  • Google Analytics
  • Webmaster & Sitemap
  • Group Messaging
  • Human Handover
  • I Spy
  • Inbound Call Center
  • Inbound Reporting
  • Instagram Integration
  • Integration and Customization
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Internal Communications
  • Internal HR
  • Interview Management
  • IP Blocking
  • IVR / Voice Recognition
  • Knowledge Base
  • Knowledge Database
  • Knowledge Management
  • Labels
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Meeting Management
  • Mobile Messaging
  • Mobile SDK
  • Multi Website Support
  • Multi-Campaign
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Offline Form
  • Omni-Channel
  • Omni-channel Support
  • On-Demand Communications
  • On-Screen Chats
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Persistent Chat
  • Personal Greetings
  • Personalization
  • Phone Key Input
  • Pre and Post Chat Forms
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Presentation Management
  • Proactive Chat
  • Proactive Chat Triggers
  • Proactive Invitations
  • Process/Workflow Automation
  • Product Recommendations
  • Profanity Management
  • Profile Enrichment
  • Prospecting Tools
  • Queue Management
  • Real Time Monitoring
  • Recruiting Firms
  • Reporting
  • Reusable Components
  • Rules-Based Workflow
  • Sales pipeline management
  • Screen Sharing
  • Screenshare
  • Scripted Bot
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Department
  • Shared Contacts
  • Shortcut Messages
  • Social Media Integration
  • Speech Recognition
  • Supervise Chats
  • Surveys & Feedback
  • Target Account Identification
  • Team Chat
  • Team Communication
  • Template Management
  • Third Party Integration
  • Ticketing system
  • Transfers / Routing
  • Transfers/Routing
  • Typing Preview
  • Used Car Dealer
  • Video Chat
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visitor Analytics
  • Visitor banning
  • Visitor Targeting
  • Visitor Tracking
  • VoIP
  • Website Visitor Tracking
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  • 360 Degree Feedback
  • Action Management
  • Agent Productivity
  • Alerts & Notifications
  • Alerts / Escalation
  • Alerts/Escalation
  • Analytics
  • Annotations
  • Appointment Management
  • Archiving
  • Auto-tag tickets
  • Automated Routing
  • Batch Communications
  • Billing & Invoicing
  • Blogs
  • Brand Management
  • Call Sharing
  • Caller ID
  • Camera
  • Chat / Messaging
  • Churn Management
  • Collaboration
  • Community Forums
  • Community Management
  • Complaint Monitoring
  • Content Management
  • Contract Management
  • Conversion Tracking
  • CRM integration
  • Customer DataBase
  • Customer Service
  • Dashboard
  • Data Security
  • Data Visualization
  • Distribution Management
  • Document Management
  • Domain mapping
  • Email / Online
  • Email Distribution
  • Email Integration
  • Embeddable self-service
  • Event Management
  • Extensibility
  • Feedback Collection
  • Feedback Management
  • Field Predictions
  • For Mobile
  • For Websites
  • Group Management
  • Guided Conversations
  • Help Desk Management
  • Inbox Queue Management
  • Incident Management
  • Instant Messaging
  • Instant Retrieval
  • Interactive Content
  • Issue Tracking
  • KB Bot
  • Knowledge Base
  • Knowledge Management
  • Known Issue Management
  • Live Chat
  • Live chat system
  • Macros
  • Member Directory
  • Membership Management
  • Multi-brand Help Center
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Channel Publishing
  • Multi-Department
  • Multi-Language
  • Multiple Brands Products
  • Omnichannel
  • On-Demand Communications
  • On-Demand Recording
  • Online Activation
  • Online Forums
  • Performance Metrics
  • Personalization
  • Problem Management
  • Process Automation
  • Queue Management
  • Real-time Chat
  • Reply Assistant
  • Requirements Review
  • Reverse Phone Lookup
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • SLAs & Escalations
  • Social Media
  • Social Media Integration
  • Social media management
  • Software Metrics
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Analytics
  • Third Party Integration
  • Ticket Assignment
  • Ticket Management
  • Time Tracking
  • To-Do List
  • Trend Analysis
  • Usability Testing
  • User Journeys
  • User Research
  • User Research Analysis
  • Video Content
  • Web Forms
  • Website Management
  • Workflow Management
Show More

Smartsupp Pricing

Here are the pricing plans for Smartsupp. Choose the plan that best fits your requirements and budget. Get Detailed Smartsupp pricing as per your requirements.

Free
$ 0
Per Month
  • Unlimited chat conversations
  • Unlimited number of agents
  • Custom chat box design
  • 14-day chat history
Get Pricing
Standard
$ 8
Per Month
  • All features of Free
  • Unlimited chat history
  • Video recordings of visitors
  • Automatic messages
  • Google Analytics connection
  • API
  • Priority chat support
Get Pricing
Pro
$ 19
Per Month
  • All features of Standard
  • Statistics
  • Groups of agents
  • High load dashboard
  • Shot of Slivovica
Get Pricing

Smartsupp Specifications

Get a closer look at the technical specifications and system requirements for Smartsupp. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
SAAS
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Mobile Platforms :
Language Support :
Chinese
Dutch
English
French
German
Italian
Polish
Portuguese
Russian
Spanish
Turkish
Business :
Freelancers
StartUps
SMBs
Available Support :
Email
Smartsupp Categories on SoftwareSuggest :
Company Details :
Company Name : Smartsupp
Headquarter :
Website : Visit Website
Full Address : Smartsupp Milady Horakove 13 602 00 Brno Czech Republic (European Union)

Smartsupp Comparisons

Compare Smartsupp with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Smartsupp Description

Here's the comprehensive description of Smartsupp. Gain a brief understanding of its unique features and exceptional benefits.

Smartsupp is Instantly answer your visitors questions. You will receive a notification every time a visitor starts a chat conversation with you. Smartsupp can be used on any website. Take a look at our tutorials for integrating with the most well known platforms. Smartsupp to match your web design Customize colors, texts, position and picture of Smartsupp chat box to fit your company identity. Do advanced customization with our API.

Smartsupp Videos

Overall Smartsupp Reviews

Thinking about using Smartsupp? Check out verified user reviews & ratings based on Smartsupp's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 5 Reviews

Write a Review Or
Ask a question
Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Smartsupp Pros and Cons

"Unlimited agent access"

"nil"

5 Smartsupp Reviews

Hear directly from customers who have used Smartsupp. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

ManojK.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 28, 2021

Best for customer engagement

Used for our market place for customer Interaction response to customer through smartsupp is so easy. highly recommended.easy to integrate with any frame work.excellent back end support.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Smartsupp Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Smartsupp After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Smartsupp?

Unlimited agent access

What do you dislike about Smartsupp?

nil

Do you think Smartsupp delivers value for the money spent?

Yes

Are you satisfied with Smartsupp features?

Yes

Did implimentation of Smartsupp was easy?

Yes

What features is Smartsupp currently missing?

No

What other products like Smartsupp have you used or evaluated?

NO

How Smartsupp is better/different from its competitors?

not tried another software after using smartsupp

VeronikaV.

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

Jan 29, 2015

Smurtupp Live Chat is great online chat

Smartsupp Live Chat means for us efficient and fast communication with our customers, it is opportunity of instant reaction and we can help our customers immediately. Base of our customer service are personal acces to our customers and ability to help them immediately. Possibility of live communication throught the Smartsupp chat help us keep going in our phylosophy. Using of the chat has been competitive advantage. We appreciate possibility of automatic setting of speaking to our customers and connection with Google Analytics.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Lalit

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 23, 2015

Easy to use, integrate and manage your customer support

We have had an awesome experience with smartsupp till now. It was easy to integrate and has worked really well as a live chat customer support widget for our site. The dashboards are great and also help us track offline messages.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

MartinP.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 22, 2015

Live Chat increased our conversion

I made a detailed comparison of existing live chat solutions and Smartsupp was the easiest to use. Thanks to chatting with visitors we got 8 conversions during 1st week after Smartsupp integration. It's really good marketing and sales tool.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

LukasP.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 18, 2014

Good and stable product with excellent support

We switched to Smartsupp from another live chat product because of the top quality support Smartsupp provides. They've a great team of people ready to answer our questions and help us with everything we need.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Alternatives of Smartsupp

Explore alternative software options that can fulfill similar requirements as Smartsupp. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Smartsupp FAQs

How much does Smartsupp cost?

The starting price of Smartsupp is ₹ 0/Per Month. It has different pricing plans:

  1. Free : ₹ 0/Per Month
  2. Standard : ₹ 576/Per Month
  3. Pro : ₹ 1368/Per Month

Smartsupp also provides a free trial to users.

What are the top 5 features for Smartsupp?

The top 5 features for Smartsupp are:

  • Agent Scheduling
  • Assignment Management
  • GeoTargeting
  • Knowledge Database
  • Persistent Chat

What type of customer support is available from Smartsupp?

The available support which Smartsupp provides is:

  • Email
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