What is Richpanel?

Richpanel is a fully featured Help Desk Software designed to serve Enterprises, Agencies. Richpanel provides end-to-end solutions designed for Web App. This online Help Desk system offers Campaign Tracking, Behavioral Analytics, Performance Metrics, Channel Attribution, Predictive Analytics at one place.

Pricing

Richpanel Starting Price

Awards
Richpanel Award

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Key Features of Richpanel

Here are the powerful features that make Richpanel stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Email Integration
  • Performance Metrics
  • Customizable Branding
  • Offline Form
  • Dashboard
  • Campaign Management
  • Automated Routing
  • Service Level Agreement (SLA) Management
  • Third Party Integration
  • Website Visitor Tracking
  • Customer Segmentation
  • Social Media Metrics
  • Multi-Channel Communication
  • Predictive Analytics
  • Document Storage
  • Data Integration
  • Canned Responses
  • Geo Targeting
  • Proactive Chat
  • Campaign Tracking
  • Customer Profiles
  • Data Matching
  • GDPR Compliance
  • Personalization
  • Behavioral Analytics
  • Predictive Modeling
  • Real-time Chat
  • Channel Attribution
  • Customer Journey Mapping
  • ROI Tracking
  • Website Analytics
  • Alerts / Escalation
  • Ticket/Issue Tracking
  • Transfers/Routing
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Richpanel Specifications

Get a closer look at the technical specifications and system requirements for Richpanel. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Windows
Language Support :
English
Business :
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Richpanel Categories on SoftwareSuggest :
Company Details :
Company Name : Richpanel
Website : Visit Website
Full Address : Richpanel 1885 Cabana Dr San Jose, CA 95125 USA

Richpanel Comparisons

Compare Richpanel with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

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Overall Richpanel Reviews

Thinking about using Richpanel? Check out verified user reviews & ratings based on Richpanel's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 1 Review

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Richpanel Pros and Cons

"It shows all the customer data beside each conversation making it extremely easy to respond to queries with context. It also lets you respond to all support from a single inbox. Richpanel has saved my team's time significantly & improved their efficiency."

"I would like to see more connectors"

1 Richpanel Reviews

Hear directly from customers who have used Richpanel. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Anon

Process Manager

Used the software for : Less than 6 months

Company Size :11-50 employees

5.0

Aug 07, 2019

Perfect Helpdesk for Ecommerce

Using the tool has been an amazing experience. It has now become a crucial aspect of our process. Additionally, the Richpanel team is extremely proactive & supportive. Great product overall.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Richpanel?

It shows all the customer data beside each conversation making it extremely easy to respond to queries with context. It also lets you respond to all support from a single inbox. Richpanel has saved my team's time significantly & improved their efficiency.

What do you dislike about Richpanel?

I would like to see more connectors

Alternatives of Richpanel

Explore alternative software options that can fulfill similar requirements as Richpanel. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Richpanel FAQs

What are the top 5 features for Richpanel?

The top 5 features for Richpanel are:

  • Email Integration
  • Performance Metrics
  • Customizable Branding
  • Offline Form
  • Dashboard

What type of customer support is available from Richpanel?

The available support which Richpanel provides is:

  • Email
  • Phone
  • Live support
  • Training
  • Tickets
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