What is RichCall?

RichCall is a live video chat software. It elevates your customer support and contact teams, by allowing customers to contact them via video chat. Offering remote video support as well as a video kiosk service, RichCall is ideal for companies involved in retail, insurance, telecom, real-estate, and many more. Interact directly with your customers and enhance their experience with RichCall.

Pricing

RichCall Starting Price

$ 500/Per Month

Awards
RichCall Award

Our Awards and Recognition

More Awards
Need a Little Help?

Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.

RichCall Screenshots

Key Features of RichCall

Here are the powerful features that make RichCall stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Agent Scheduling
  • Co-Browsing
  • Customizable Branding
  • Real Time Monitoring
  • File Sharing

RichCall Pricing

Here are the pricing plans for RichCall. Choose the plan that best fits your requirements and budget. Get Detailed RichCall pricing as per your requirements.

Subscription
$ 500
Per Month
  • Video chat
  • Text chat
  • Phone call from website
  • Co-browsing
  • File sharing
  • Contact center integration
Get Pricing

RichCall Specifications

Get a closer look at the technical specifications and system requirements for RichCall. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Customization
Mobile Support
Desktop Platforms :
Windows
Language Support :
English
German
Russian
Business :
SMBs
Enterprises
Available Support :
Email
Tickets
Company Details :
Company Name : Aurus
Headquarter : Novosibirsk
Website : Visit Website
Full Address : Aurus LLC Nikolaeva str 11 Novosibirsk 630090 Russia

RichCall Description

Here's the comprehensive description of RichCall. Gain a brief understanding of its unique features and exceptional benefits.

RichCall is a customer engagement software that allows customers to call companies from their websites and enhances their customer experience with:

  • Video chat
  • Text chat
  • Co-browsing
  • File sharing
  • App sharing
  • A pointer
  • Smartphone video.

Companies can both integrate it with their contact centers or use RichCall without one.

RichCall is different from other live video chats, because:

  • It seamlessly integrates with contact centers - with Cisco, Genesys and a few others automatically
  • It's built on a user-friendly WebRTC technology that works in most browsers, including mobile ones
  • Customers activate it, when they need to call the company - which is most cases - and bypass IVR, according to phone call routing rules
  • It also works in in-store and self-service kiosks.

RichCall Resources

RichCall Brochures Download Brochure

RichCall Videos

Overall RichCall Reviews

Thinking about using RichCall? Check out verified user reviews & ratings based on RichCall's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 1 Review

Write a Review Or
Ask a question
Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

1 RichCall Reviews

Hear directly from customers who have used RichCall. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

shadi

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 25, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Alternatives of RichCall

Explore alternative software options that can fulfill similar requirements as RichCall. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

RichCall FAQs

How much does RichCall cost?

The starting price of RichCall is ₹ 36000/Per Month. It has different pricing plans:

  1. Subscription : ₹ 36000/Per Month

RichCall also provides a free trial to users.

What are the top 5 features for RichCall?

The top 5 features for RichCall are:

  • Agent Scheduling
  • Co-Browsing
  • Customizable Branding
  • Real Time Monitoring
  • File Sharing

What type of customer support is available from RichCall?

The available support which RichCall provides is:

  • Email
  • Tickets
Free Demo Get Pricing
Free Demo