Best Remote Support Software
Best remote support software exists NoBrokerHood, SolarWinds Threat Monitor, ManageEngine Firewall Analyzer, Log360, and SpectX. Such remote assistance software enables IT technicians to remotely connect to another computer or device to provide support anywhere.
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Featured Software
List of 20 Best Remote Support Software
Category Champions | 2024
Remote support tool for customer help desks
Zoho Assist facilitates you with various functions such as remote support, screen sharing and hassle-free management of unattended computers. It supports all major web-proxies and firewalls and is available with cross-platform support across all devices. Read Zoho Assist Reviews
Explore various Zoho Assist features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Zoho Assist Features- Session Transfer
- Remote Server Monitoring
- Screen Sharing
- Surveys & Feedback
- Real Time Chat
- Remote Desktop Control
- File sharing
- Session Recording
Pricing
Zoho Assist Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Software by IDrive
Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. Read RemotePC Reviews
Explore various RemotePC features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all RemotePC Features- Session Transfer
- Remote Access
- Remote Desktop Control
- Real Time Chat
- Dashboard
- File sharing
- Screen Sharing
- Session Recording
Pricing
RemotePC Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Emergents | 2024
Remote assistance software for government organizations
It provides both on-premise as well as cloud-based remote support solutions. Dameware Remote Support is a fast, simple and light-weight solution for IT professionals to quickly respond and solve various issues. You can also get a free trial of their software. Learn more about Dameware
Explore various Dameware features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Dameware Features- Session Transfer
- Session Recording
- Surveys & Feedback
- File Sharing
- Real-time Chat
- Screen Sharing
Dameware Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Category Champions | 2024
Remote support tool for MSPs and tech support teams
It allows you to remotely manage Windows and Mac computers, and thus provide technical support to your employees and customers. This software is available in the cloud, SaaS and web formats. You can also avail a free trial before you actually purchase it. Read Splashtop Reviews
Explore various Splashtop features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Splashtop Features- Dashboard
- Remote Server Monitoring
- Screen Sharing
- Remote Control
- Session Transfer
- Remote Desktop Control
- Surveys & Feedback
- Remote Access
Splashtop Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Best Multi-Platform Kiosk Solution in the Market
Scalefusion is a trustworthy MDM software with multi-OS capabilities and great technical support. Easy usage makes it one of the best choices when it comes to mobile device or endpoint management. Read Scalefusion Reviews
Explore various Scalefusion features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Scalefusion Features- Timeout
- Point of Sale (POS)
- Remote Control
- Mobile Device Management
- Browsing Restrictions
- Touch Screen
- Surveys & Feedback
- Automatic Reset
Pricing
Starter
$ 2
1
Scalefusion Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Emergents | 2024
Remote support tool for technical support teams
Using NetSupport Manager, you can easily monitor and manage multiple systems via a LAN, WAN or with the internet; and from various devices including desktop, laptop, tablet or a smartphone. It also allows you to record or playback your remote support sessions. Learn more about NetSupport Manager
Explore various NetSupport Manager features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all NetSupport Manager Features- User Activity Monitoring
- Screen Sharing
- Software Inventory
- Session Transfer
- Scheduling
- Diagnostic Tools
- Hardware Inventory
- Session Recording
NetSupport Manager Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Contenders | 2024
Remote support tool for MSPs with 100-10,000 endpoints
Agentless Remote Control software facilitates you with functions such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfer, surveys and feedback, etc. This software is available in the cloud, SaaS and web formats. Learn more about Agentless Remote Control
Explore various Agentless Remote Control features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Real-time Chat
- Screen Sharing
- Surveys & Feedback
- Session Recording
- File Sharing
- Diagnostic Tools
- Session Transfer
Agentless Remote Control Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
High Performer | 2024
Remote desktop support software for MSPs
Using Instant Housecall, it’s easy to provide support to a remote desktop through firewalls, with almost no configuration. It facilitates features such as diagnostic tools, file sharing, real-time chat, session recording, session transfer, surveys and feedback, etc. Learn more about Instant Housecall
Explore various Instant Housecall features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Instant Housecall Features- Session Transfer
- File Sharing
- Screen Sharing
- Surveys & Feedback
- Diagnostic Tools
- Session Recording
- Real-time Chat
Instant Housecall Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
See what your customers see
Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. This reduces friction, faster turnaround times, and a better remote customer support experience. Read Viewabo Reviews
Explore various Viewabo features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Viewabo Features- Video Streaming
- Session Recording
- Remote Capture
- Annotations
- Reporting/Analytics
- Feedback Management
- Remote Access
- Screen Sharing
Viewabo Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
High Performer | 2024
Easy to use remote desktop software that just work
ISL Light Remote Desktop is a fully featured Remote Support Software designed to serve Enterprises, SMEs. This online Remote Support system offers Real-time Chat, Diagnostic Tools, Customizable Branding, Session Recording at one place. Learn more about ISL Light Remote Desktop
Explore various ISL Light Remote Desktop features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Session Recording
- Screen Sharing
- Live Chat
- Real Time Chat
- Interaction Tracking
- Surveys & Feedback
- Two-Factor Authentication
- Remote Access
Pricing
Pay per Use
$ 145
500 Minutes
Cloud License
$ 469
Annual subscription
Self-hosted License
$ 990
Lifetime License
ISL Light Remote Desktop Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Contenders | 2024
Remote desktop support software for IT departments
It is one of the best remote support software, which is meant for sysadmins, technicians and engineers providing IT support to their clients. This software facilitates secure access to remote devices, active directory administration, password management, etc. Learn more about Goverlan Reach
Explore various Goverlan Reach features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Goverlan Reach Features- Hardware Inventory
- User Activity Monitoring
- Availability Management
- Remote Access
- Release & Deployment Management
- Compliance Management
- Session Transfer
- Configuration Management
Pricing
Standard Edition
$ 15
operat
Professional Edition
$ 30
operat
Enterprise Edition
$ 50
operat
Goverlan Reach Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
All-in-One IT Management Software
Atera IT is a process automation software that helps MSPs and IT service providers of all sizes with integration, automation, and business processes. This cloud-based software offers Backup and Recovery, Billing & Invoicing, and Issue Management. Read Atera Reviews
Explore various Atera features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Atera Features- Release Management
- IT Budgeting
- Baseline Manager
- Ticket Management
- CRM
- IT Asset Management
- Custom Patches
- Patch Management
Pricing
Pro
$ 99
Per User
Atera Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Contenders | 2024
Cloud-based SaaS remote support software
Using it, you can start a remote session with your customer's device whether Windows, Mac, Android or iOS, and then with the laser pointer you can takeover the control of the remote desktop. This software is suitable for SaaS, e-commerce, app and handset companies. Learn more about ScreenMeet
Explore various ScreenMeet features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all ScreenMeet Features- Session Transfer
- File Sharing
- Real-time Chat
- Diagnostic Tools
- Session Recording
- Screen Sharing
ScreenMeet Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Category Champions | 2024
Remote support software for technology vendors
This remote desktop support software comes with features such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfers, surveys & feedback, etc. SecureLink is available in cloud, SaaS and web formats. Learn more about SecureLink
Explore various SecureLink features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all SecureLink Features- Least Privilege
- File Sharing
- Audit Management
- Application Access Control
- Session Recording
- Password Management
- Diagnostic Tools
- Surveys & Feedback
SecureLink Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Emergents | 2024
Software by Zoho Corporation Pvt. Ltd.
ManageEngine Remote Access Plus is remote desktop software that enables IT help desk technicians and system administrators to troubleshoot issues in remote computers from a central location. With its advanced remote control tools, it reduces the troubleshooting time from days to minutes. Read ManageEngine Remote Access Plus Reviews
Explore various ManageEngine Remote Access Plus features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Session Transfer
- Remote Control
- Dashboard
- Remote Access
- File sharing
- Remote Server Monitoring
- Remote Desktop Control
ManageEngine Remote Access Plus Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Streamline devices management and increase product
A comprehensive mobile device management solution designed for businesses to manage, control and secure Android devices, helping businesses enhance mobility and productivity via remote monitoring and remote control and etc. Read AirDroid Business Reviews
Explore various AirDroid Business features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all AirDroid Business Features- Internet Usage Monitoring
- Usage Reporting
- File Sharing
- Remote Access Management
- Remote Control
- Release & Deployment Management
- App Management
- Password Management
Pricing
Basic
$ 12
Per Device/Year
Standard
$ 21
Per Device/Year
Enterprise
$ 33
Per Device/Year
AirDroid Business Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Perform AI-driven Task Management With Tasks!
WorkHub Tasks is an AI-driven Task Management platform. It gives roles and rights to ensure data privacy within and outside the company. Its escalation management ensures tasks are completed on time. Lastly, you can create tickets from multiple channels including email. Read WorkHub Tasks Reviews
Explore various WorkHub Tasks features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all WorkHub Tasks Features- Feedback Management
- Customer Management
- Action Management
- Customer Complaint Tracking
- Communication Management
- Customer Feedback
- Help Desk
- Account Alerts
WorkHub Tasks Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Category Champions | 2024
Simplify IT with NinjaOne
It is one of the best MSP software systems available in the market that doubles as a help desk for managing interaction tracking, license management, automatic scans, etc. It’s highly functionality helps testers perform tasks faster and more efficiently. Read NinjaOne Reviews
Explore various NinjaOne features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all NinjaOne Features- Multi-Patch Deployments
- Network Diagnosis
- Asset Budgeting
- Baseline Manager
- Bandwidth Monitoring
- Server Monitoring
- Backup Management
- Remote Control
NinjaOne Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Emergents | 2024
Remote-Ready Customer Communication Solutions Over
Exotel is Asia’s largest cloud communication platform, supporting 4k+ businesses across India & SEA through calls & SMS for sales & support teams. Deploy a reliable & scalable solution for businesses of any size within 30 minutes. Read Exotel Reviews
Explore various Exotel features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Exotel Features- Smart Call Tracking
- Usage Reporting
- Complete Messaging Platform
- IVR and Dial Groups
- Automatic Call Distribution
- Caller ID
- Virtual Call Center
- Callback Scheduling
Pricing
Micro
$ 77
Per 3 Months
Believer
$ 278
Per 12 Months
Influencer
$ 694
Per 12 Months
Exotel Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Emergents | 2024
Simpler Remote Support Software
HelpWire helps you fix issues related to your products remotely. Without visiting the client’s location, this remote assistance software allows your team to do time-bound troubleshooting. You can label the remote technical session with your company logo as well. Read HelpWire Reviews
Explore various HelpWire features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all HelpWire Features- Real-time Chat
- File Sharing
- Issue Auditing
- Problem Management
- Screen Sharing
- Diagnostic Tools
- Remote Access
- Live Chat
Pricing
Free
$ 0
Forever
HelpWire Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
FAQs
Support software allows IT technicians to access and control their customers' devices remotely as if they were sitting in front of them.