Best Remote Support Software

Best remote support software exists NoBrokerHood, SolarWinds Threat Monitor, ManageEngine Firewall Analyzer, Log360, and SpectX. Such remote assistance software enables IT technicians to remotely connect to another computer or device to provide support anywhere.

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List of 20 Best Remote Support Software

Showing 1 - 20 of 41 products

Category Champions | 2024

Remote support tool for customer help desks

Zoho Assist facilitates you with various functions such as remote support, screen sharing and hassle-free management of unattended computers. It supports all major web-proxies and firewalls and is available with cross-platform support across all devices. Read Zoho Assist Reviews

Software by IDrive

Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. Read RemotePC Reviews

Emergents | 2024

Remote assistance software for government organizations

It provides both on-premise as well as cloud-based remote support solutions. Dameware Remote Support is a fast, simple and light-weight solution for IT professionals to quickly respond and solve various issues. You can also get a free trial of their software. Learn more about Dameware

Category Champions | 2024

Remote support tool for MSPs and tech support teams

It allows you to remotely manage Windows and Mac computers, and thus provide technical support to your employees and customers. This software is available in the cloud, SaaS and web formats. You can also avail a free trial before you actually purchase it. Read Splashtop Reviews

Best Multi-Platform Kiosk Solution in the Market

Scalefusion is a trustworthy MDM software with multi-OS capabilities and great technical support. Easy usage makes it one of the best choices when it comes to mobile device or endpoint management. Read Scalefusion Reviews

Emergents | 2024

Remote support tool for technical support teams

Using NetSupport Manager, you can easily monitor and manage multiple systems via a LAN, WAN or with the internet; and from various devices including desktop, laptop, tablet or a smartphone. It also allows you to record or playback your remote support sessions. Learn more about NetSupport Manager

Contenders | 2024

Remote support tool for MSPs with 100-10,000 endpoints

Agentless Remote Control software facilitates you with functions such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfer, surveys and feedback, etc. This software is available in the cloud, SaaS and web formats. Learn more about Agentless Remote Control

High Performer | 2024

Remote desktop support software for MSPs

Using Instant Housecall, it’s easy to provide support to a remote desktop through firewalls, with almost no configuration. It facilitates features such as diagnostic tools, file sharing, real-time chat, session recording, session transfer, surveys and feedback, etc. Learn more about Instant Housecall

See what your customers see

Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. This reduces friction, faster turnaround times, and a better remote customer support experience. Read Viewabo Reviews

High Performer | 2024

Easy to use remote desktop software that just work

ISL Light Remote Desktop is a fully featured Remote Support Software designed to serve Enterprises, SMEs. This online Remote Support system offers Real-time Chat, Diagnostic Tools, Customizable Branding, Session Recording at one place. Learn more about ISL Light Remote Desktop

Contenders | 2024

Remote desktop support software for IT departments

It is one of the best remote support software, which is meant for sysadmins, technicians and engineers providing IT support to their clients. This software facilitates secure access to remote devices, active directory administration, password management, etc. Learn more about Goverlan Reach

All-in-One IT Management Software

Atera IT is a process automation software that helps MSPs and IT service providers of all sizes with integration, automation, and business processes. This cloud-based software offers Backup and Recovery, Billing & Invoicing, and Issue Management. Read Atera Reviews

Contenders | 2024

Cloud-based SaaS remote support software

Using it, you can start a remote session with your customer's device whether Windows, Mac, Android or iOS, and then with the laser pointer you can takeover the control of the remote desktop. This software is suitable for SaaS, e-commerce, app and handset companies. Learn more about ScreenMeet

Category Champions | 2024

Remote support software for technology vendors

This remote desktop support software comes with features such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfers, surveys & feedback, etc. SecureLink is available in cloud, SaaS and web formats. Learn more about SecureLink

Emergents | 2024

ManageEngine Remote Access Plus is remote desktop software that enables IT help desk technicians and system administrators to troubleshoot issues in remote computers from a central location. With its advanced remote control tools, it reduces the troubleshooting time from days to minutes. Read ManageEngine Remote Access Plus Reviews

Streamline devices management and increase product

A comprehensive mobile device management solution designed for businesses to manage, control and secure Android devices, helping businesses enhance mobility and productivity via remote monitoring and remote control and etc. Read AirDroid Business Reviews

Perform AI-driven Task Management With Tasks!

WorkHub Tasks is an AI-driven Task Management platform. It gives roles and rights to ensure data privacy within and outside the company. Its escalation management ensures tasks are completed on time. Lastly, you can create tickets from multiple channels including email. Read WorkHub Tasks Reviews

Most Reviewed

Category Champions | 2024

It is one of the best MSP software systems available in the market that doubles as a help desk for managing interaction tracking, license management, automatic scans, etc. It’s highly functionality helps testers perform tasks faster and more efficiently. Read NinjaOne Reviews

Emergents | 2024

Remote-Ready Customer Communication Solutions Over

Exotel is Asia’s largest cloud communication platform, supporting 4k+ businesses across India & SEA through calls & SMS for sales & support teams. Deploy a reliable & scalable solution for businesses of any size within 30 minutes. Read Exotel Reviews

Emergents | 2024

Simpler Remote Support Software

HelpWire helps you fix issues related to your products remotely. Without visiting the client’s location, this remote assistance software allows your team to do time-bound troubleshooting. You can label the remote technical session with your company logo as well. Read HelpWire Reviews

FAQs

Support software allows IT technicians to access and control their customers' devices remotely as if they were sitting in front of them.

Last Updated: January 02, 2024