What is Podium Feedback?
Podium Feedback is a widely-used customer feedback software which helps to take real-time feedbacks from customers using text messages. Customers prefer to respond to feedback forms made using this than traditional NPS.
Podium Feedback Starting Price
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Key Features of Podium Feedback
Here are the powerful features that make Podium Feedback stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- 360 Degree Feedback
- Activities Booking
- Booking Notes
- Commenting / Notes
- Comprehensive Response Manager
- CRM
- Custom Survey URLs
- Customer Support
- Data Analysis Tools
- Detailed Reporting & Alerts
- Email Distribution
- Embedded Survey
- Feedback Collection
- Gamification
- Kiosk Survey
- Live Results Tracking
- Campaign Management
- Dashboard
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis
- Social Sharing
- 2-Way Messaging
- Analytics
- Appointment Scheduling
- Audience Segmentation
- Campaign Management
- Communication Management
- Contact Management
- Content Moderation
- CRM
- Group Management
- Human Handover
- Mass Texting
- Message Personalization
- Mobile Messaging
- Sales Pipeline Management
- Shortcodes
- A/B testing and optimization
- API integration and extensibility
- Automated customer notifications and alerts
- Campaign Management
- Collaboration and approval workflows
- Compliance and regulatory adherence
- Connect Multiple WhatsApp Accounts to Shared Inbox or CRM
- Content management and version control
- Create ChatGPT autoresponder for WhatsApp in minutes
- Customer Communications Management
- Customer data segmentation
- Customer Engagement
- Customer Experience
- Customer feedback and survey integration
- Customer Journey Mapping
- Customer loyalty and retention programs
- Action planning and follow-up workflows
- Alert and notification system
- Automated report generation and distribution
- Automated survey distribution
- Benchmarking and comparative analysis
- Closed-loop feedback management
- Collaboration and sharing features
- Customer Experience Management
- Customer feedback collection
- Customer journey mapping and analysis
- Customer loyalty and retention tracking
- Customer Satisfaction
- Customer satisfaction metrics tracking
- Customer satisfaction score calculation
- Customer Segmentation
- Customer sentiment analysis
Podium Feedback Specifications
Get a closer look at the technical specifications and system requirements for Podium Feedback. Find out if it's compatible with your operating system and other software.
Podium Feedback Comparisons
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Podium Feedback FAQs
What are the top 5 features for Podium Feedback?
The top 5 features for Podium Feedback are:
- Data Analysis Tools
- Tablet Surveys
- Template Library
- Email Distribution
- Multiple Question Types
What type of customer support is available from Podium Feedback?
The available support which Podium Feedback provides is:
- Phone
- Live support
Where is the headquarters/company of Podium Feedback located?
The headquarters/company of Podium Feedback is located at Lehi.