What is Podium Feedback?

Podium Feedback is a widely-used customer feedback software which helps to take real-time feedbacks from customers using text messages. Customers prefer to respond to feedback forms made using this than traditional NPS.

Pricing

Podium Feedback Starting Price

Awards
Podium Feedback Award

Our Awards and Recognition

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Podium Feedback Screenshots

Key Features of Podium Feedback

Here are the powerful features that make Podium Feedback stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • 360 Degree Feedback
  • Activities Booking
  • Booking Notes
  • Commenting / Notes
  • Comprehensive Response Manager
  • CRM
  • Custom Survey URLs
  • Customer Support
  • Data Analysis Tools
  • Detailed Reporting & Alerts
  • Email Distribution
  • Embedded Survey
  • Feedback Collection
  • Gamification
  • Kiosk Survey
  • Live Results Tracking
  • Mobile Access
  • Mobile Support
  • Mobile Survey
  • Moderation
  • Multiple Question Types
  • Offline Response Collection
  • PowerPoint Integration
  • Promotions Management
  • Q & A
  • Rate Management
  • Remote Device Management
  • Skip Logic
  • SMS Polling / Voting
  • Tablet Surveys
  • Template Library
  • Third Party Booking
  • Web Surveys
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  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing
  • 2-Way Messaging
  • Analytics
  • Appointment Scheduling
  • Audience Segmentation
  • Campaign Management
  • Communication Management
  • Contact Management
  • Content Moderation
  • CRM
  • Group Management
  • Human Handover
  • Mass Texting
  • Message Personalization
  • Mobile Messaging
  • Sales Pipeline Management
  • Shortcodes
  • Social Media Integration
  • A/B Testing
  • Automated SMS Campaigns
  • Bulk SMS
  • Bulk SMS Sending
  • Click-Through Tracking
  • Community
  • Compliance with SMS Regulations
  • Contact Management
  • Conversational Marketing
  • Cross-Channel Marketing Integration
  • Customer Engagement
  • Drip SMS Campaigns
  • Geolocation targeting
  • Influencer marketing
  • Integration with CRM and marketing tools
  • List Segmentation
  • Mobile Keywords and Keywords Tracking
  • Multi-language support
  • Multimedia Messaging (MMS) Support
  • Opt-in and Opt-out Management
  • Personalized SMS Messages
  • Short Code and Long Code Support
  • SMS Analytics and Reporting
  • SMS API
  • SMS API Integration
  • SMS Autoresponders
  • SMS Blacklist Management
  • SMS Campaign Scheduling
  • SMS Delivery Optimization
  • SMS Delivery Tracking
  • SMS Inbox Management
  • SMS Marketing
  • SMS Opt-in Widgets and Forms
  • SMS Personalization and Dynamic Content
  • SMS Scheduling and Timing
  • SMS Surveys and Polls
  • SMS Templates
  • Two-Way SMS Communication
  • Voice Broadcasting
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  • A/B testing and optimization
  • API integration and extensibility
  • Automated customer notifications and alerts
  • Campaign Management
  • Collaboration and approval workflows
  • Compliance and regulatory adherence
  • Connect Multiple WhatsApp Accounts to Shared Inbox or CRM
  • Content management and version control
  • Create ChatGPT autoresponder for WhatsApp in minutes
  • Customer Communications Management
  • Customer data segmentation
  • Customer Engagement
  • Customer Experience
  • Customer feedback and survey integration
  • Customer Journey Mapping
  • Customer loyalty and retention programs
  • Customer self-service capabilities
  • Data integration and synchronization
  • Digital Asset Management
  • Document creation and generation
  • Dynamic content insertion
  • E-signature integration
  • Email marketing and automation
  • Integration with CRM and other systems
  • Interactive communication capabilities
  • Live Chat
  • Localization and language support
  • Multi-channel delivery (email
  • print
  • SMS
  • etc.)
  • Omnichannel communication management
  • On-demand document generation
  • Personalization and customization
  • Real-time communication and notifications
  • Reputation Management
  • Response management and tracking
  • Review Management
  • Security and access controls
  • Send mass messaging campaigns on Whatsapp
  • Start a new Whatsapp chat without saving a number
  • Sync Whatsapp Group Chats into Pipedrive
  • Template Management
  • Tracking and analytics
  • Workflow Automation
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  • Action planning and follow-up workflows
  • Alert and notification system
  • Automated report generation and distribution
  • Automated survey distribution
  • Benchmarking and comparative analysis
  • Closed-loop feedback management
  • Collaboration and sharing features
  • Customer Experience Management
  • Customer feedback collection
  • Customer journey mapping and analysis
  • Customer loyalty and retention tracking
  • Customer Satisfaction
  • Customer satisfaction metrics tracking
  • Customer satisfaction score calculation
  • Customer Segmentation
  • Customer sentiment analysis
  • Customizable survey templates
  • Dashboards
  • Data security and privacy controls
  • Data Visualization
  • Mobile-friendly surveys and feedback collection
  • Multichannel feedback collection (email
  • SMS
  • website
  • etc.)
  • Multilingual Support
  • Net Promoter Score (NPS) tracking
  • Real-time feedback analysis
  • Reporting and Analytics
  • Role-based access controls
  • Social media monitoring and sentiment analysis
  • Survey creation and design
  • Survey response tracking and monitoring
  • Text analytics and sentiment detection
  • Trend analysis and data visualization
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Podium Feedback Specifications

Get a closer look at the technical specifications and system requirements for Podium Feedback. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Both
Accessibility :
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
English
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Company Details :
Company Name : Podium Corp Inc
Headquarter : Lehi
Website : Visit Website

Podium Feedback Comparisons

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Podium Feedback FAQs

What are the top 5 features for Podium Feedback?

The top 5 features for Podium Feedback are:

  • Data Analysis Tools
  • Tablet Surveys
  • Template Library
  • Email Distribution
  • Multiple Question Types

What type of customer support is available from Podium Feedback?

The available support which Podium Feedback provides is:

  • Phone
  • Email
  • Live support

Where is the headquarters/company of Podium Feedback located?

The headquarters/company of Podium Feedback is located at Lehi.

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