What is Odoo CRM?

Odoo CRM allows sales teams to sell faster with our modern user interface, reduced data entry, and mobile-friendly platform. Manage opportunities, leads, and customers in our centralized solution and optimize your sales pipeline and customer base.

Pricing

Odoo CRM Starting Price

$ 24/User/Month

Awards
Odoo CRM Award

Our Awards and Recognition

More Awards
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Odoo CRM Screenshots

Key Features of Odoo CRM

Here are the powerful features that make Odoo CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • 1-click installationWorks with GoogleApps
  • A/B Testing
  • Access control
  • Access Controls/Permissions
  • Access Monitoring
  • Account Alerts
  • Account Based Marketing
  • Account Management
  • Accounting
  • Accounting Integration
  • Accounts payable
  • Accounts Receivable
  • Action Item Tracking
  • Actionable Segmentation Enhancements
  • Actionable Telematics
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Advertising Campaigns
  • Advocate Management
  • AI Recommendations
  • Alerts / Escalation
  • Allocation
  • Alumni Management
  • Analytics
  • Analytics/ROI Tracking
  • Annotations
  • Application Management
  • Appointment Management
  • Appointment Reminders
  • Approval Process Control
  • Approval Workflow
  • Archiving
  • Archiving & Retention
  • Assessment Generation
  • Asset Management
  • Assignment Management
  • Assisted Living
  • Attendance management
  • Attendance Tracking
  • Attendee Management
  • Audience Segmentation
  • Audience Targeting
  • Audio Content
  • Auto Dialer
  • Auto-Responders
  • Automated Publishing
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Formatting
  • Automatic Player Updates
  • Automatic Re-ordering
  • Automation Templates Enhancements
  • Automotive Calculated Insights
  • Automotive Data Bundle
  • Automotive Loan and Lease Console
  • Background Screening
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Scanning
  • Barcoding / RFID
  • Benchmarking
  • Bill Audit
  • Bill Database
  • Bill Importing
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Billing Inquiry Manager
  • Billing Portal
  • Blended Call Center
  • Box Office Management
  • Budgeting & Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Sharing
  • Campaign Analysis
  • Campaign Management
  • Campaign Personalization
  • Campaign Segmentation
  • CAN SPAM Compliance
  • Candidate Tracking
  • Canned Responses
  • Capacity Planning
  • Capture Leads from Twitter/Facebooks
  • Case Management
  • Case Notes
  • Catalog Management
  • Cataloging/Categorization
  • Centralized Inbox
  • Channel Management
  • Chapter Management
  • Check-In Manager
  • Claims Management
  • Claims Processing
  • Class Management
  • Clean Energy Program Management
  • Client / Property Matching
  • Client database
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Cloud Computing
  • Cold calling
  • Collaboration
  • Collaborative Writing
  • Collections Management
  • Comment Moderation
  • Commission management
  • Committee Management
  • Communication Management
  • Communication Tracking
  • Community Management
  • Complaint Monitoring
  • Completion Tracking
  • Compliance Tracking
  • Concessions Management
  • Conferences/Conventions
  • Connected Vehicle Visualization
  • Consent Management
  • Contact Database
  • Contact Discovery
  • Contact Import/Export
  • Contact Management
  • Contact Manager
  • Content analytics
  • Content Management
  • Content marketing
  • Content repository
  • Content Scheduling
  • Content Syndication
  • Contextual Targeting
  • Contingency Billing
  • Contract Management
  • Contribution Tracking
  • Conversion Tracking
  • Cost Tracking
  • Create Subtasks
  • CRM
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Advocacy
  • Customer Communications Management
  • Customer DataBase
  • Customer Management
  • Customer Profiles
  • Customer Review Platform
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Support Tracking
  • Customer Surveys
  • Customer Targeting
  • Customizable Branding
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable invoices
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis
  • Data Enrichment
  • Data Extraction
  • Data Integration
  • Data Management
  • Data Mapping
  • Data Modeling
  • Data Security
  • Data Source Connectors
  • Data Source Integrations
  • Data Visualization
  • Deal Management
  • Delivery Management
  • Demographic Data
  • Dependency Management
  • Deployment Management
  • Developer API
  • Digital Asset Management
  • Discount Management
  • Discussion Boards
  • Distributed Call Recording
  • Distribution Management
  • Distributor Management
  • Document Assembly
  • Document Indexing
  • Document Management
  • Document Retention
  • Document Storage
  • Donor Management
  • Donor Targeting
  • Drag & Drop
  • Drill Down
  • Drip Campaigns
  • Due date tracking
  • Dues Management
  • Dunning Management
  • Dynamic content
  • E-forms
  • Einstein Copilot
  • eLearning Authoring Tools
  • Election Management
  • Electronic Signature
  • Email Integration
  • Email Marketing
  • Email Marketing / SMS Marketing
  • Email Response Control
  • Email Templates
  • Employee Database
  • Employee Management
  • EMR/EHR
  • Energy Price Analysis
  • Engagement Monitoring
  • Enhanced Local Listings
  • Enterprise Asset Management
  • Enterprise Sales Management Enhancements
  • ERP
  • Escalation Management
  • Estimates & Invoices
  • Event Management
  • Event Triggered Actions
  • Event Triggered Email
  • Event-Based Notifications
  • Expense Management
  • Expense Tracking
  • Experience Management
  • Facility Scheduling
  • Feedback Collection
  • Field Sales Management
  • Field service management
  • File Sharing
  • Financial CRM
  • Financial Engagement
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Food & Beverage Management
  • Forecasting
  • Form Builder
  • Forms Management
  • Full Text Search
  • Functions / Calculations
  • Fundraising Management
  • Gamification
  • GDPR Compliance
  • General Admission
  • Geo Targeting
  • Gift Card Management
  • Goal Tracking
  • Goals / Quota Management
  • Group Posting
  • Group Scheduling
  • Healthcare CRM
  • Help Desk
  • Home Health Enhancements
  • Hourly billing
  • Household Tracking
  • HR Management
  • Image Editor
  • Image Library
  • Import / Export Management
  • Inbound Call Center
  • Inbound Reporting
  • Incident Management
  • Influence Tracking
  • Initial Assessments
  • Inquiry Management
  • Instant Retrieval
  • Insurance Rating
  • Interaction Tracking
  • Interactive
  • Interactive Voice Response
  • Internal Chat Integration
  • Internal HR
  • Interoperability Enhancements
  • Interview Management
  • Interview Scheduling
  • Inventory Management
  • Invoice
  • Invoice Management
  • Invoice Processing
  • Issue Auditing
  • IT Asset Management
  • IVR / Voice Recognition
  • Job Board Posting
  • Job Scheduling
  • Jobs Board
  • Kanban Board
  • Key Performance Indicators
  • Kiosk Ticketing
  • Kitting
  • Knowledge Base
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • KPIs
  • Landing Pages
  • Landing Pages/Web Forms
  • Law Firms
  • Law Practice Management
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Enrichment
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Legal Case Management
  • Legal CRM
  • Life Sciences
  • List Management
  • Live Chat
  • Load Forecasting
  • Loan Origination
  • Loyalty Program
  • Mailing list management
  • Maintenance Management
  • Maintenance Scheduling
  • Manage Quotations
  • Manage Tasks
  • Manual Dialer
  • Manufacturing CRM
  • Mapping
  • Marketing Analytics
  • Marketing Automation
  • Marketing Automation Integration
  • Marketing Collateral
  • Marketing Management
  • Marketing Reports
  • Mass Email
  • Media Library
  • Medical History Records
  • Meeting Management
  • Member Communities
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member types
  • Membership Database
  • Membership Management
  • Membership Renewals
  • MES
  • Meter Tracking
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Mobile Payments
  • Mobile Ticketing
  • Mobile Time Tracking
  • Mortgage and Loans
  • Mortgage CRM
  • MRP
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Currency
  • Multi-Facility
  • Multi-Location
  • Multi-Provider Practice
  • Multi-Screen Support
  • Multi-Site Management
  • Multi-Store Management
  • Multiple Billing Rates
  • Multiple Site Management
  • Network Monitoring
  • Offline Access
  • Offline Form
  • Offline Time Tracking
  • OLAP
  • Omnichannel Communication
  • On-Demand (SaaS)
  • Onboarding
  • Online Booking
  • Online Calendar
  • Online Giving
  • Online invoicing
  • Online Payment Processing
  • Online payments
  • Online Registration
  • Online Reviews
  • Online Store
  • Online Ticketing
  • Onsite Ticketing
  • Opportunity Management
  • Order Entry
  • Order Management
  • Order Tracking
  • Outbound Call Center
  • Outbound Reporting
  • Pageview Tracking
  • Partner Cloud (VAR or Service Provider)
  • Patient Communications
  • Patient Management
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pharma CRM
  • Pharmaceutical and Biotech
  • Phone & Video Calls
  • Physician Management
  • PIA / DPIA
  • Pipeline Management
  • Pledge Management
  • Plug-And-Play Integration
  • Point of Sale (POS)
  • Policy Management
  • Political Advocacy
  • Post Management
  • Post Scheduling
  • Predictive Analytics
  • Predictive Dialer
  • Presales
  • Pricing Management
  • Print-at-Home
  • Private Cloud
  • Private Dashboards
  • Private Equity
  • Proactive Chat
  • Process Mapping
  • Process Modeling & Designing
  • Product Catalog
  • Product configurator
  • Product Database
  • Products & Price Books
  • Profitability Analysis
  • Program Management
  • Progress Tracking
  • Progressive Dialer
  • Project Accounting
  • Project billing
  • Project Management
  • Promotion Transfer
  • Promotions Management
  • Prompt Builder
  • Property Alerts
  • Property Database
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Public Dashboards
  • Purchase Order Management
  • Purchasing
  • Quality Control
  • Quality Management
  • Queue Management
  • Quote Management
  • Quotes / Proposals
  • Quotes/Estimates
  • Quotes/Proposals
  • Real Time Analytics
  • Real-time Chat
  • Receipt Management
  • Recommendation Engine
  • Recording Bookmarking
  • Recruiting Firms
  • Recruitment Management
  • Recurring Appointments
  • Recurring Billing
  • Recurring Giving
  • Recurring Issues
  • Recurring/Subscription Billing
  • Reference Checking
  • Referral Source Tracking
  • Referral Tracking
  • Reimbursement Management
  • Relationship Tracking
  • Remote Display Management
  • Remote Document Access
  • Report Export
  • Reporting & statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Response Management
  • Restaurant POS
  • Resume Parsing
  • Resume Search
  • Retail POS
  • Returns Management
  • Review Monitoring
  • Reviews Management
  • RFP Management
  • Ringless Voicemail Drop
  • Risk Management
  • Room Block Management
  • Rules-Based Workflow
  • Safety Management
  • Sales
  • Sales Agreement Enhancements
  • Sales Dashboards & Reports
  • Sales Force Automation
  • Sales Forecasting
  • Sales Intelligence
  • Sales Management
  • Sales pipeline management
  • Sales Pipeline Tracking
  • Sales Quotes
  • Sales Reports
  • Sales Tracking
  • Scheduled / Automated Reports
  • Scheduling
  • Scheduling & Appointments
  • Scorecards
  • Screen Sharing
  • Search
  • Search Marketing
  • Search/Filter
  • Season Tickets
  • Segmentation
  • Self Service Portal
  • Sensitive Data Identification
  • Sentiment Analysis
  • SEO Management
  • Service History Tracking
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Shipping Management
  • Single Provider Practice
  • Small Group Management
  • Social CRM
  • Social Marketing
  • Social Media Integration
  • Social media management
  • Social Media Metrics
  • Social Media Monitoring
  • Social Media Promotion
  • Solution Management
  • Source Tracking
  • Special Order Management
  • Spend Control
  • Staff Management
  • Strategic Planning
  • Subscriber Management
  • Supplier and Purchase Order Management
  • Supplier Management
  • Supply Chain Management
  • Survey Management
  • Surveys & Feedback
  • Target Account Identification
  • Task Management
  • Tax Calculator
  • Tax Forms
  • Tax Management
  • Team Assignments
  • Team Management
  • TeamChat
  • Telemarketing Management
  • Template Management
  • Templates
  • Territory Management
  • Text Editing
  • Text Editor
  • Text Messaging
  • Third Party Integration
  • Third party integrations
  • Ticket Brokering
  • Ticket/Issue Tracking
  • Ticketing
  • Time & Expense Tracking
  • Time Management
  • Time on Site Tracking
  • Time Planning
  • Time Tracking
  • TMF API Enhancements
  • Traceability
  • Tradesman Job Management
  • Training Management
  • Transaction Dispute Management Enhancements
  • Transportation Dispatch
  • Treatment Plans
  • Trend / Problem Indicators
  • Trend Analysis
  • Trust Accounting
  • User Interaction Tracking
  • Vendor Management
  • Version Control
  • Video Content
  • VIN Lookup
  • VIP & Discount Tickets
  • Visitor Identification
  • Visual Analytics
  • Visual Editor
  • Voice & Data Integration
  • VoIP
  • Volunteer Management
  • Warehouse Management
  • Web Forms
  • Website Management
  • Website Personalization
  • Website Visitor Tracking
  • Widgets
  • Work order management
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • WYSIWYG Email Editor
  • WYSIWYG Rich Text Editing
Show More
  • Channel partner analysis
  • Competitive Analysis
  • Customer lifetime value analysis
  • Customer satisfaction analysis
  • Customer segmentation and analysis
  • Data visualization and data exploration
  • Deal and opportunity analysis
  • Forecasting and predictive analytics
  • Lead tracking and conversion analysis
  • Market segmentation analysis
  • Pricing analysis
  • Product and service analysis
  • Revenue analysis
  • Revenue attribution analysis
  • Sales benchmarking
  • Sales churn analysis
  • Sales conversion rate analysis
  • Sales cycle analysis
  • Sales dashboards and reports
  • Sales forecasting and demand planning
  • Sales goal setting and tracking
  • Sales incentive and commission management
  • Sales performance tracking
  • Sales pipeline management
  • Sales quota management
  • Sales team performance evaluation
  • Sales territory mapping and optimization
  • Sales Trend Analysis
  • Territory and region analysis
  • Win/loss analysis
Show More

Odoo CRM Pricing

Here are the pricing plans for Odoo CRM. Choose the plan that best fits your requirements and budget. Get Detailed Odoo CRM pricing as per your requirements.

Odoo CRM
$ 24
User/Month
  • Multiple Hosting Options
  • Unlimited Support
  • Free Upgrades
Get Pricing

Odoo CRM Specifications

Get a closer look at the technical specifications and system requirements for Odoo CRM. Find out if it's compatible with your operating system and other software.

Deployment :
Hybrid
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Language Support :
Albanian
Arabic
Basque
Bulgarian
Catalan
Chinese
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
Greek
Hebrew
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Latvian/Lettish
Lithuanian
Macedonian
Mongolian
Norwegian
Persian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Telugu
Thai
Turkish
Ukrainian
Vietnamese
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Odoo CRM Categories on SoftwareSuggest :
Integrations :
  • eBay
  • Amazon
  • DHL
  • UPS
  • USPS
  • LA Poste
  • Paypal
  • Ogone
  • Adyen
  • Buckaroo
  • Authorize.net
  • SIPS
  • Wordline
  • Facebook
  • Instagram
  • Twitter. Whatsapp
  • VoIP (Askterisk)
  • Google Docs
  • Google Analytics. FedEx
Company Details :
Company Name : Odoo
Headquarter : Auderghem
Website : Visit Website
Full Address : Avenue Edmond Van Nieuwenhuyse, 5 (Serenitas building) 1160 Brussels Belgium

Odoo CRM Description

Here's the comprehensive description of Odoo CRM. Gain a brief understanding of its unique features and exceptional benefits.

Odoo CRM will enable your business to prioritize leads, track opportunities and manage customers. Optimize the efficiency of your sales funnels with our lead management tools, automate marketing processes for every sales stage, and make more strategic decisions with our powerful analytics reports.

Odoo CRM Videos

Overall Odoo CRM Reviews

Thinking about using Odoo CRM? Check out verified user reviews & ratings based on Odoo CRM's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.3/5

Based on 3 Reviews

Write a Review Or
Ask a question
Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 3.7

Value for money

Out of 5

Customer support Customer support 3.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 85%

Likelihood to recommend

Out of 100%

Odoo CRM Pros and Cons

"What I like most is the ease with which it allows you to carry out clean and organized management, you decide how you are going to work and you upload the experiences and progress that are generated throughout the process, it is very easy to manage a"

"The opensource nature is the major selling point. On top of that, it assists you in setting up any scaled organisation, and customization is simple. The availability of the most frequently requested add-on modules makes it the most ideal crm system."

"Detailed followup of Clients. Automatic SMS and notifications after preset time period. Funnel distribution of hierarchy of customers. Easy to understand the reports. Analytical reports for conversion."

"More advanced activity management, with more flexible reminders, more intuitive scheduling features, and better visibility into pending activities, could improve user efficiency"

"Perhaps more payment gateway and delivery partner connections could be available right out of the box."

"The offline version required. Sales order has no Payment detail option if the registration of students required."

3 Odoo CRM Reviews

Hear directly from customers who have used Odoo CRM. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Logistic Analist

Used the software for : 1-2 years (Daily)

Company Size :11-50 employees

Verified By : linkedin

5.0

Feb 20, 2024

Odoo CRM good place for project management

I like this Odoo tool because it allows you to manage small to large projects in one place, from the beginning to its completion, if it was effective or if nothing was completely achieved, it is very easy to use just by creating tabs where You can add all the information about the project in question, from giving it a title to adding a team that is working on it, the data of the company or person for whom the project is being managed and you can also add their progress, Since it is a great purchase, how is the import process going, among other things that allow you to carry out an orderly and precise management?

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Odoo CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Odoo CRM?

What I like most is the ease with which it allows you to carry out clean and organized management, you decide how you are going to work and you upload the experiences and progress that are generated throughout the process, it is very easy to manage a

What do you dislike about Odoo CRM?

More advanced activity management, with more flexible reminders, more intuitive scheduling features, and better visibility into pending activities, could improve user efficiency

What features is Odoo CRM currently missing?

For now I have nothing more to add in reference to the Odoo system as such, as we use more of the tools that this system offers.

shilpag.

php Developer

Used the software for : Less than 6 months (Weekly)

Company Size :11-50 employees

4.0

Jan 30, 2023

Best CRM for Small to large Enterprises

We're using Odoo software, and the customer service is fantastic. Our team leader is extremely helpful and intelligent, asking the appropriate questions to meet our specific requirements.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Odoo CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Odoo CRM?

The opensource nature is the major selling point. On top of that, it assists you in setting up any scaled organisation, and customization is simple. The availability of the most frequently requested add-on modules makes it the most ideal crm system.

What do you dislike about Odoo CRM?

Perhaps more payment gateway and delivery partner connections could be available right out of the box.

What features is Odoo CRM currently missing?

very limited business scope

Rajesh

Sales Manager - Inbound

Used the software for : More than 1 year

Company Size :11-50 employees

4.0

Jun 05, 2020

Best Cloud based CRM application

Overall Odoo has many apps for office operations management, but sales are the prime requirement of everything. Its CRM module helps in the distribution of leads among the sales staff and tracks every movement. It helps managers to maintain the dignity of the work and touch the student/customers as and when required. The support staff is good.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Odoo CRM?

Detailed followup of Clients. Automatic SMS and notifications after preset time period. Funnel distribution of hierarchy of customers. Easy to understand the reports. Analytical reports for conversion.

What do you dislike about Odoo CRM?

The offline version required. Sales order has no Payment detail option if the registration of students required.

Alternatives of Odoo CRM

Explore alternative software options that can fulfill similar requirements as Odoo CRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Odoo CRM FAQs

How much does Odoo CRM cost?

The starting price of Odoo CRM is ₹ 1728/User/Month. It has different pricing plans:

  1. Odoo CRM : ₹ 1728/User/Month

Odoo CRM also provides a free trial to users.

What apps do Odoo CRM integrate with?

Odoo CRM integrates with various apps:

  • eBay
  • Amazon
  • DHL
  • UPS
  • USPS
  • LA Poste
  • Paypal
  • Ogone
  • Adyen
  • Buckaroo
  • Authorize.net
  • SIPS
  • Wordline
  • Facebook
  • Instagram
  • Twitter. Whatsapp
  • VoIP (Askterisk)
  • Google Docs
  • Google Analytics. FedEx

What are the top 5 features for Odoo CRM?

The top 5 features for Odoo CRM are:

  • CRM
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Management
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