Novo Service Desk
What is Novo Service Desk?
The Novo Service Desk management software provides innovative web and mobile solutions that simplify work by helping our clients organize and manage information to streamline business processes and reduce costs. It has also been used by many of it's clients to assist them in reaching other IT compliance goals such as Sarbanes-Oxley.
Novo Service Desk Starting Price
Our Awards and Recognition
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Novo Service Desk Screenshots
Key Features of Novo Service Desk
Here are the powerful features that make Novo Service Desk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Change Management
- CMDB
- Incident Management
- IT Asset Management
- Knowledge Base
- Mobile Access
- Self Service Portal
- SLA Management
- Account Management
- Accounts payable
- Accounts Receivable
- ACH Payment Processing
- Activity Tracking
- Animal Licensing
- Assessment Management
- Asset Management
- Bank Reconciliation
- Billing & Invoicing
- Budgeting & Forecasting
- Building Permits
- Call Recording
- Case Management
- Client Management
- Code Enforcement
- Activity / News Feed
- Adaptive Learning
- Alerts / Escalation
- Analytics/ROI Tracking
- Approval Process Control
- Archiving & Retention
- Artwork Management
- Asset Management
- Asynchronous Learning
- Audit Trail
- Automated Review & Approval
- Benchmarking
- Blended Learning
- Blogs
- Brainstorming
- Built-In Course Authoring
- Advanced Search Filters
- Analytics and reporting
- API Integration
- Article Creation and Editing
- Article Expiration and Archiving
- Article Feedback and Rating
- Article Templates
- Categories and subcategories
- Commenting and Feedback
- Content Collaboration
- Content Import and Export
- Content Organization and Structure
- Content Voting and Rating
- Custom branding and theming
- Customer Support and Training Resources
- Customizable Layout and Design
Novo Service Desk Specifications
Get a closer look at the technical specifications and system requirements for Novo Service Desk. Find out if it's compatible with your operating system and other software.
Novo Service Desk Description
Here's the comprehensive description of Novo Service Desk. Gain a brief understanding of its unique features and exceptional benefits.
The Novo Service Desk Software empowers you to align processes and increase efficiencies with functions such as Incident Management, Problem Management, Change Management and Configuration Management. It's pioneer offerings included knowledge management and help desk support solutions. It quickly learned that many organizations can benefit from the tracking tools found in IT help desk software.
Features:
- Turn-Key Cloud Based Solution – Requires minimal IT Staff involvement
- Data Import - Easily Migrate your Data
- Mobile Device Accessibility - Access your Information from any Mobile/Tablet device
- End User/Customer Web Portal - Web & Mobile Access for your End Users
- Information Security - Multiple Levels of Security Safeguard your Data
- Scalability - Designed to Handle Growth
- Flexibility - Easily Tailor the System to your Unique Needs
- Business Rules & Work Flows - Automate Manual Processes to Improve Productivity
- API Data Integration - Automate record Updates across Multiple Systems
- Reporting & Dashboards - View your Support Tickets in Multiple Ways
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Overall Novo Service Desk Reviews
Thinking about using Novo Service Desk? Check out verified user reviews & ratings based on Novo Service Desk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
1 Novo Service Desk Reviews
Hear directly from customers who have used Novo Service Desk. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
moled
Used the software for : 2+ years
Company Size :51-200 employee
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Novo Service Desk FAQs
What type of customer support is available from Novo Service Desk?
The available support which Novo Service Desk provides is:
Where is the headquarters/company of Novo Service Desk located?
The headquarters/company of Novo Service Desk is located at Virginia Beach.
