What is NinjaOne?

It is one of the best MSP software systems available in the market that doubles as a help desk for managing interaction tracking, license management, automatic scans, etc. It’s highly functionality helps testers perform tasks faster and more efficiently.

Pricing

NinjaOne Starting Price

Awards
NinjaOne Award

Our Awards and Recognition

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Key Features of NinjaOne

Here are the powerful features that make NinjaOne stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Asset Management
  • Help Desk
  • Inventory Management
  • Project Management
  • Compliance Management
  • Software Management
  • Issue Management
  • Software Inventory
  • Scheduling
  • Automated Routing
  • Ticket Management
  • Third Party Integration
  • Uptime Monitoring
  • Event Logs
  • User Activity Monitoring
  • Asset Budgeting
  • Interaction Tracking
  • Configuration Management
  • Change Management
  • Device management
  • Multi-Channel Communication
  • Asset Tracking
  • Anti Virus
  • Internet Usage Monitoring
  • Web Threat Management
  • Web Traffic Reporting
  • Audio / Video Conferencing
  • Remote Access
  • Whitelisting / Blacklisting
  • Live Chat
  • Remote Control
  • IT Asset Management
  • Baseline Manager
  • Compliance Tracking
  • License Management
  • Backup
  • Patch Management
  • Alerts / Escalation
  • Ticket/Issue Tracking
  • Activity Log
  • Availability Management
  • Hardware Inventory
  • Backup Management
  • Asset Discovery
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • SLA Monitoring
  • Remote Systems Monitoring
  • Network Resource Management
  • Server Monitoring
  • Automatic Scans
  • Multi-Patch Deployments
  • Network Wide Management
  • Custom Patches
  • Remote Protection
  • Proactive Monitoring
  • IT Documentation
  • IT Service Desk Capabilities
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NinjaOne Specifications

Get a closer look at the technical specifications and system requirements for NinjaOne. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
Danish
Dutch
English
French
German
Italian
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Business :
Freelancers
StartUps
SMBs
Available Support :
Email
Phone
Integrations :
  • Accelo
  • Autotask PSA
  • Bitdefender Gravity/Zone
  • BrightGauge
  • CloudBlue PSA
  • Computicate PSA
  • ConnectWise Control
  • ConnectWise Manage
  • HaloPSA
  • HarmonyPSA
  • IT Portal
  • IT Boost
  • IT Glue
  • Liongard
  • MSP360 Managed Backup
  • Malwarebytes Endpoint Protection
  • Narmada
  • N-able Passportal
  • PROMYS
  • OpenDNS
  • Passportal
  • RepairShopr
  • ScalePad
  • SherpaDesk
  • StorageCraft Cloud Backup
  • Splashtop Remote Support
  • Webroot Antivirus + Internet Security Complete (SecureAnywhere)
  • Hyper V
  • VM ware
  • PagerDuty
  • Cisco Secure Access by Duo
  • Okta (The Okta Identity Cloud)
Company Details :
Company Name : NinjaOne
Headquarter : Austin
Website : Visit Website

NinjaOne Comparisons

Compare NinjaOne with other similar options available in Remote Monitoring and Management Software. Explore the key differences to see why it's the top choice for businesses and individuals.

NinjaOne Description

Here's the comprehensive description of NinjaOne. Gain a brief understanding of its unique features and exceptional benefits.

Introducing NinjaOne, the leading unified IT management solution for MSPs and IT professionals.

Simplify your day-to-day tasks with a single-pane-of-glass view into all endpoints and tools. Gain proactive monitoring, remote control, patch management, software and asset management, backup, documentation, and service desk capabilities. NinjaOne empowers you to achieve more with less by providing at-a-glance insights, improving end-user support, enabling efficient remediation, and completing tasks faster. Focus on growth with NinjaOne's cloud-native platform, and benefit from 24/5 local support, unlimited training, and transparent pricing. Experience the #1 rated software in its category, trusted by leading organizations worldwide. Upgrade to NinjaOne and transform your IT experience today.  NinjaOne is consistently ranked #1 for its world-class customer support and recognized as the best-rated software in its category in numerous peer-to-peer review sites.

With NinjaOne, IT organizations radically improve efficiency by being able to: 

  • Get insights at-a-glance:?View the status of all endpoints and easily assess what needs immediate attention with a single view of all alerts, patch statuses, quarantined threats and much more. 
  • Provide fundamental security: NinjaOne empowers IT teams to secure endpoints with the key fundamentals of cyber hygiene:  Timely patching, endpoint hardening, anti-virus on every endpoint, consistent backups, and clear visibility into the health of every machine at all times. 
  • Improve end-user support:?Keep end-users satisfied and ticket volumes to a minimum by detecting and remediating issues long before users experience problems. 
  • Increase technician-to-endpoint ratios: ?Flexible and robust automation capabilities enable staff to manage more endpoints per technician without compromising level of service. 
  • Work faster:NinjaOne is a cloud-native platform architected to be highly responsive.  Execute tasks and run scripts in seconds on any endpoint no matter where it’s located. 
  • Focus on growth:Spend less time with unhappy end users and more time focused on strategic initiatives that improve efficiency, security, and help the business grow and thrive. 

Working with NinjaOne means: 

  • Fast and capable support: With a 98% CSAT score and less than one hour typical ticket response time, the NinjaOne Support team is deservedly top-rated in the industry. 
  • Integrations with key tools:  NinjaOne offers integrations with key PSAs, EDR and security tools, notification platforms, remote access tools, and many other commonly used solutions. 
  • Doing business your way:  Month-to-month pricing and unlimited free onboarding, training and support makes it easy to move from an existing IT management solution. 
  • Constant innovation: NinjaOne was built from the ground up by its own engineers, not bolted on through acquisitions. Customers are invited to submit feature requests and those are weighed heavily when developing the platform roadmap – always available to view in the company website. 
  • Thriving Community:  The NinjaOne Dojo houses active forums, a customer script share with over 600 useful automation scripts, and hundreds of videos, articles, and webinars that provide support at all levels. 

NinjaOne Resources

NinjaOne Unified Endpoint Management Platform Get Your Free Copy
NinjaOne Remote Monitoring & Management Get Your Free Copy
NinjaOne Backup Get Your Free Copy

NinjaOne Videos

Overall NinjaOne Reviews

Thinking about using NinjaOne? Check out verified user reviews & ratings based on NinjaOne's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.8/5

Based on 9 Reviews

Write a Review Or
Ask a question
Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.9

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 96.7%

Likelihood to recommend

Out of 100%

NinjaOne Pros and Cons

"NinjaOne offers a robust set of features for IT management, simplifying tasks and providing real-time insights. The platform's powerful remote management tools are invaluable for businesses with dynamic work environments, ensuring seamless operation"

"NinjaOne has the good pricing plan.Yes it is easy to use. User can get what they need so easily"

"This software is extremely easy to use, and amazing at monitoring all of my IT assets and network.From start till now, evrything good, good trial and demonatration, explanation, also the customer support, the forum, and after sales, good, fine and motivated people over there, not only too sell."

"Some users may experience a slight learning curve initially, as the platform's extensive features may take time to fully explore and utilize. Depending on the scale of usage, the pricing structure might be a consideration for smaller businesses with"

"All the part of ninjaOne are very good but still need to Improve and work to maintain low pricing plan for Anger users."

"Another thing that is more of an inconvenience than a con. You are required to have 2FA enabled to make configuration/policy changes.If I have to come up with a con though, it's that there is n"

Alternatives of NinjaOne

Explore alternative software options that can fulfill similar requirements as NinjaOne. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

NinjaOne FAQs

What apps do NinjaOne integrate with?

NinjaOne integrates with various apps:

  • Accelo
  • Autotask PSA
  • Bitdefender Gravity/Zone
  • BrightGauge
  • CloudBlue PSA
  • Computicate PSA
  • ConnectWise Control
  • ConnectWise Manage
  • HaloPSA
  • HarmonyPSA
  • IT Portal
  • IT Boost
  • IT Glue
  • Liongard
  • MSP360 Managed Backup
  • Malwarebytes Endpoint Protection
  • Narmada
  • N-able Passportal
  • PROMYS
  • OpenDNS
  • Passportal
  • RepairShopr
  • ScalePad
  • SherpaDesk
  • StorageCraft Cloud Backup
  • Splashtop Remote Support
  • Webroot Antivirus + Internet Security Complete (SecureAnywhere)
  • Hyper V
  • VM ware
  • PagerDuty
  • Cisco Secure Access by Duo
  • Okta (The Okta Identity Cloud)

What are the top 5 features for NinjaOne?

The top 5 features for NinjaOne are:

  • Asset Management
  • Help Desk
  • Inventory Management
  • Project Management
  • Compliance Management

What type of customer support is available from NinjaOne?

The available support which NinjaOne provides is:

  • Phone
  • Email