What is ngDesk?
ngDesk is a complete and free help desk with no usage limits and more features than most paid software. ngDesk is a comprehensive free help desk software for the entire customer support process, from initial incident alerts to customizable ticket resolution.
ngDesk Starting Price
$ 0/Onetime
Our Awards and Recognition
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ngDesk Screenshots
ngDesk Pricing
Here are the pricing plans for ngDesk. Choose the plan that best fits your requirements and budget. Get Detailed ngDesk pricing as per your requirements.
- Ticket Management
- Team Inbox
- Service Level Agreements
- Multichannel Communication
- Email Forwarding
- In-Ticket Reminders
- Complete Ticket History
- In-Ticket Messaging
- Assigning Tickets
- Tags
- IBM's Watson Tone Analyzer
- Real Time Analytics and Reporting
- Customer Satisfaction Surveys and Analytics
- Premade Ticket Responses
- Notifications
- Custom Views
- On-Call Scheduling
- Triggers
- Forms, Workflows, Monitors
ngDesk Specifications
Get a closer look at the technical specifications and system requirements for ngDesk. Find out if it's compatible with your operating system and other software.
ngDesk Comparisons
Compare ngDesk with other similar options available in Customer Service Software. Explore the key differences to see why it's the top choice for businesses and individuals.
ngDesk Description
Here's the comprehensive description of ngDesk. Gain a brief understanding of its unique features and exceptional benefits.
It encourages collaboration and crunches real-time data into reports on customer satisfaction and agent performance so you can assess and improve on the fly. ngDesk makes the customer support process simple, flexible, and adaptive so you can focus on making your business run smoother and smarter.
ngDesk Videos
Overall ngDesk Reviews
Thinking about using ngDesk? Check out verified user reviews & ratings based on ngDesk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
ngDesk Pros and Cons
"It's simple and easy to use with simple options for even those who are new to using a helpdesk system."
"Best for small businesses and startup's."
"Easy to register, ease of use, easy ticket searching, splitting & merging feature of a ticket"
"ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets."
"New features can be added."
"Customer support"
Alternatives of ngDesk
Explore alternative software options that can fulfill similar requirements as ngDesk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
ngDesk FAQs
How much does ngDesk cost?
The starting price of ngDesk is ₹ 0/Onetime. It has different pricing plans:
- ngDesk Free Help Desk : ₹ 0/Onetime
The details of ngDesk’s free trial have not been shared by the vendor.
What type of customer support is available from ngDesk?
The available support which ngDesk provides is:
- Phone
- Live support
- Tickets
- Training
Where is the headquarters/company of ngDesk located?
The headquarters/company of ngDesk is located at Dallas.
