What is Mercaux?
Mercaux helps brands on their digital transformation journey and provides a consistent and seamless omnichannel shopping experience for their customers across all online and offline channels.
Mercaux Starting Price
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Key Features of Mercaux
Here are the powerful features that make Mercaux stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- 24/7 Support
- 3PL Management
- Abandoned Cart Saver
- Accounting
- Ad hoc Analysis
- Ad hoc Query
- Ad Hoc Reports
- Allocation
- Analytics
- Appointment Management
- Appointment Scheduling
- Appraisal Management
- Approval Process Control
- Archiving & Retention
- Asset Management
- Audit Trail
- Accounting
- Analytical Reports
- Bank Reconciliation
- Barcode Integration
- Barcode Scanning
- Billing & Invoicing
- Billing & Payment Management
- Buy / Sell Ticketing
- Cash Drawer Management
- Check Advance
- Check Cashing
- Complete billing and invoice system
- Container Management
- CRM
- CRM & Sales Reports
- CRM integration
- Analytics and reporting
- Appointment Scheduling
- Billing and invoicing
- Calendar integration
- Client database
- Client interaction history
- Client onboarding
- Client Portal
- Client segmentation and tagging
- Client surveys and feedback
- Communication Tracking
- Contact Management
- Contract Management
- Customizable fields and forms
- Data security and privacy
- Document Management
Mercaux Specifications
Get a closer look at the technical specifications and system requirements for Mercaux. Find out if it's compatible with your operating system and other software.
- Sap
- Salesforce
Mercaux Description
Here's the comprehensive description of Mercaux. Gain a brief understanding of its unique features and exceptional benefits.
Mercaux becomes the ‘backbone’ for the brand's digital transformation journey. We bring together the best of digital and physical retail and help retailers deliver unique omnichannel customer service.
We provide stores with the best digital tools to serve and sell smarter, faster and more efficient across the customer journey. The solutions are used by Sales Associates through a tablet-based app or self-served by shoppers using touch screen kiosks or their own devices via a web-based App. The tools are all managed by a HQ Platform.
Our core solutions Sales Assist, Omnichannel and Clienteling give staff instant access to product information and live availability, enriched digital content, clients’ profiles and personalised wish lists, through to purchasing capabilities. Additional add-ons such as AI-driven Styling Suggestions, Store and Customer Communications and Advanced Analytics provide added value and help transform stores into a fully integrated ecosystem.
The use of this technology also opens the black box of in-store data, so that retailers can understand more about the customer's journey and can define what actions contribute to a sale by revealing customer behaviours, staff performance and product funnels.
Clients like Nike, Holland&Barrett and Benetton have adopted digital tools in their stores, seeing an increase in conversion, loyalty and units per transaction (UPT). On average they experience a sales uplift of 8% and 5x ROI.
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Mercaux FAQs
What apps do Mercaux integrate with?
Mercaux integrates with various apps:
- Sap
- Salesforce
What are the top 5 features for Mercaux?
The top 5 features for Mercaux are:
- Email Integration
- Inventory Management
- Appointment Management
- Data Security
- Inventory control
What type of customer support is available from Mercaux?
The available support which Mercaux provides is:
- Training