What is MCUBE?

MCUBE is State of art Call Center Solution on a cloud to improve the sales productivity & customer experience. MCUBE Cloud Telephony Solutions make it easier and affordable for your business to manage inbound voice calls automatically 24x7.

Pricing

MCUBE Starting Price

Awards
MCUBE Award

Our Awards and Recognition

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MCUBE Screenshots

Key Features of MCUBE

Here are the powerful features that make MCUBE stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • After Call Work
  • Analytical Reports
  • API Integration
  • Audio / Video Conferencing
  • Auto Dialer
  • Auto Rotate
  • Billing & Invoicing
  • Blind Transfer
  • Built-In CRM
  • By-Extension Reporting
  • Call Barging
  • Call Cascading
  • Call Center
  • Call Center Management
  • Call Conference
  • Call Control
  • Call Disposition and Notes
  • Call Duration
  • Call Hold
  • Call Hold Music
  • Call Logging
  • Call Logs
  • Call Monitoring
  • Call Mute
  • Call Queuing
  • Call Recording
  • Call Reminder
  • Call Routing
  • Call Volume
  • Caller ID
  • Caller Identification
  • Carrier Access Billing
  • Chat / Messaging
  • Complete Messaging Platform
  • Conferencing
  • Contact History
  • Contact Management
  • Contact Tags and Custom Fields
  • Contract Management
  • Country Blocking
  • CRM integration
  • Custom Sender ID
  • Customisable Welcome Greeting
  • Customizable Billing
  • Data import and Synchronization
  • Desktop Notifications
  • Email Notifications
  • Email Support
  • Employee Directory
  • Enhanced Caller ID
  • Fax Management
  • Flexible Rate Tables
  • Forward to Device
  • Forward to Phone
  • Global Connect
  • Historical Reporting
  • Holiday Mapping
  • Inbound Reporting
  • Incoming Call ID
  • Incoming SMS
  • Internal Call Transfer
  • International Numbers
  • IVR / Voice Recognition
  • IVR and Dial Groups
  • IVR System
  • Lead Management
  • Live Call Monitoring
  • Mobile Access
  • Mobile App
  • Mobile SMS
  • Multi Lingual IVR
  • Multiple Accessline
  • Multiple Extension
  • Multiple Scripts
  • Multiple Simultaneous Calls
  • Multiuser Login & Role-based access control
  • Onboarding Coach
  • Online Fax
  • Outbound Caller ID
  • Outbound Reporting
  • Outgoing Call Tracking
  • Outgoing SMS
  • Personalized Greetings
  • Phone Key Input
  • Phone Support
  • Post-Paid Systems
  • Power Dialer
  • Pre-Paid Systems
  • Predictive Dialer
  • Provisioning
  • Rating
  • Real Time Reporting
  • Remarketing
  • Reporting
  • Screen Pop-up
  • Self Service Portal
  • Service Order System
  • Session Summary Notes
  • Single Access Number
  • SIP Trunking
  • Skill Based Routing
  • Smart Call Tracking
  • Smart DID Routing
  • SMS
  • Speech Analytics
  • Stand Alone Dialer
  • Sticky Agent
  • Survey Management
  • Telemarketing Management
  • Text to Speech
  • Toll Free Number
  • Unattended Call Management
  • Unlimited Concurrent Calls
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • VoIP
  • Warm Transfer
  • Web to Lead
  • Webchat
  • Who Answered Log
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  • Archiving
  • Archiving & Retention
  • Assessments
  • Audio / Video Conferencing
  • Auto-Dialing
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Routing
  • Call Sharing
  • Chat / Messaging
  • Collaboration
  • Contact Management
  • Content Management
  • Dashboard
  • Data Management
  • Distributed Call Recording
  • Email Recording
  • Employee Directory
  • Encryption
  • Event Triggered Recording
  • File Transfer
  • Gamification
  • Goal Setting / Tracking
  • Inbound Reporting
  • Instant Retrieval
  • IVR / Voice Recognition
  • Learning Plans
  • Meeting Management
  • Meeting Preparation Tools
  • Mobile Access
  • On-Demand Recording
  • Onboarding
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Recording Bookmarking
  • Ring Groups
  • Scheduled Recording
  • Screen Activity Recording
  • SIP Trunking
  • Telemarketing Management
  • Training Management
  • Unified Communications
  • Video Call Recording
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Quality Enhancement
  • VoIP
  • Web Conferencing
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  • Action Management
  • Activity Tracking
  • Agency Management
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Applications Management
  • Appointment Management
  • Archiving
  • Assessments
  • Audio / Video Conferencing
  • Audit Management
  • Auto Dealer
  • Auto Dialer
  • Auto-Dialing
  • Automated Notices
  • Automatic Call Distribution
  • Automatic Call Distribution (ACD)
  • Automotive CRM
  • Badge Management
  • Billing for Data
  • Billing for Voice
  • Blended Call Center
  • Budgeting & Forecasting
  • Bulk SMS
  • Call Center
  • Call Center Infrastructure (CCI)
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Reporting
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Call Transfer
  • Callback Scheduling
  • Caller Identification
  • Campaign Management
  • Campaign Specific Caller ID
  • Chargeback Tracking
  • Chat / Messaging
  • Client Management
  • Cloud Communication Platform
  • Code-free Development
  • Collaboration
  • Collaboration Tools
  • Communication Management
  • Competitor Analysis
  • Complaint Management
  • Compliance Management
  • Computer Telephony
  • Conferencing
  • Contact Center as a Service (CCaaS)
  • Contact Center Quality Assurance
  • Contact Management
  • Content Management
  • Contest Management
  • Contextual Guidance
  • Contract Negotiation
  • Contractor Management
  • Conversion Tracking
  • Correlation Analysis
  • CRM
  • CRM integration
  • Cultural Alignment
  • Custom Survey URLs
  • Customer Communications Management
  • Customer Engagement
  • Customer Experience
  • Customer Segmentation
  • Customer Service
  • Dashboard
  • Data Analysis
  • Data Analysis Tools
  • Data Management
  • Digital Transformation
  • Distributed Call Recording
  • Document Management
  • eCards
  • Email Management
  • Email Marketing
  • Employee Alignment
  • Employee Awards
  • Employee Directory
  • Employee Guides
  • Employee Lifecycle Management
  • Encryption
  • Escalation Management
  • Event Triggered Recording
  • Fax Management
  • FCC Compliance
  • Feedback Management
  • File Transfer
  • Fixed Line Compatibility
  • For Call Centers
  • For Developers
  • For Education
  • For Onboarding
  • For Sales
  • FTC Compliance
  • Goal Management
  • Goal Setting / Tracking
  • Goals
  • Goals / Quota Management
  • Health & Wellness Programs
  • In-House Collections
  • Inbound Call Center
  • Inbound Reporting
  • Instant Retrieval
  • Interactive Voice Response
  • Internal Cost Allocation
  • IVR
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Keyword Tracking
  • Knowledge Base
  • Knowledge Management
  • Labor Projection
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards / Activity Tracking
  • Live Chat
  • Live chat system
  • Manager-to-Peer Recognition
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Mobile Line Compatibility
  • Mobile Survey
  • Multi-Campaign
  • Multi-Channel Collection
  • Multiple Scripts
  • Nominations
  • Offline Response Collection
  • Omni-Channel
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Outbound Call Center
  • Outbound Reporting
  • Payment Plans
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Premise-Based Call Center
  • Preview Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Question Branching
  • Question Library
  • Queue Management
  • Queue Manager
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Chat
  • Recording Bookmarking
  • Recruiting Management
  • Reporting/Analytics
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Rewards Program
  • Ring Groups
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Screen Activity Recording
  • Self Service Portal
  • Sentiment Analysis
  • SIP Trunking
  • Site Intercept Survey
  • Skills Tracking
  • Skip Logic
  • Social Media Integration
  • Social Recognition
  • Source Tracking
  • Speech Recognition
  • Statistical Analysis
  • Supports Audio / Images / Video
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Telemarketing Management
  • Telephony
  • Text Analysis
  • Text to Speech
  • Time & Attendance
  • Training Management
  • Transaction management
  • Trend / Problem Indicators
  • Trend Analysis
  • Unified Communications
  • Usage Reporting
  • Variable Workforce
  • Video Call Recording
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Phone Number
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voice Quality Enhancement
  • VoIP
  • Workflow Management
  • Workforce Management
  • Workforce Optimization (WFO)
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MCUBE Specifications

Get a closer look at the technical specifications and system requirements for MCUBE. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Mobile Platforms :
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Company Details :
Company Name : VMC Technologies
Headquarter : Bangalore
Website : Visit Website
Full Address : Regent Prime, Unit-107, 48-50 Whitefield main road, bangalore-560066

MCUBE Comparisons

Compare MCUBE with other similar options available in Cloud Telephony Software. Explore the key differences to see why it's the top choice for businesses and individuals.

MCUBE Description

Here's the comprehensive description of MCUBE. Gain a brief understanding of its unique features and exceptional benefits.

MCUBE is a user-friendly intuitive platform that streamlines your entire business communications within a single dashboard. Complied with best in class security to protect sensitive organizational data offers the best call management solution.

MCUBE Customers

MCUBE Customers
MCUBE Customers
MCUBE Customers
MCUBE Customers

Overall MCUBE Reviews

Thinking about using MCUBE? Check out verified user reviews & ratings based on MCUBE's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4/5

Based on 7 Reviews

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Feature Feature 3.9

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3.9

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 70%

Likelihood to recommend

Out of 100%

MCUBE Pros and Cons

"Call forwarding is working good. The GUI is also quite impressive. Supports multiple integrations."

"Ease of use and excellent response from support team."

"Great Support, Reliable, Ease of use & MCube works as a partner instead of vendor"

"The caller number sometimes showing wrong. When we answer the call from the same number, sometimes its getting forwarded to the different agent."

"MCube can work on bringing integration such as what's app."

"They can bring more innovations & communicate to the client"

Alternatives of MCUBE

Explore alternative software options that can fulfill similar requirements as MCUBE. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

MCUBE FAQs

What are the top 5 features for MCUBE?

The top 5 features for MCUBE are:

  • CRM integration
  • SMS
  • Call Center
  • Mobile App
  • Lead Management

What type of customer support is available from MCUBE?

The available support which MCUBE provides is:

  • Phone
  • Email
  • Live support

Where is the headquarters/company of MCUBE located?

The headquarters/company of MCUBE is located at Bangalore.

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