What is Kaleyra?
Kaleyra is a trusted global cloud communications platform provider that offers integrated multi-channel communication services, comprising Messaging, Voice, WhatsApp, Video with tools like OTP verification, IVR flow builder & chatbots.
Kaleyra Starting Price
Our Awards and Recognition
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Kaleyra Screenshots
Key Features of Kaleyra
Here are the powerful features that make Kaleyra stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Audio / Video Conferencing
- Call Center
- Call Recording
- Call Routing
- Chat / Messaging
- Cloud Communication Platform
- Communications Platform as a Service (CPaaS)
- Fax Management
- File Sharing
- IVR / Voice Recognition
- SIP Trunk
- SMS API
- Toll Free 800 Number
- After Call Work
- Analytical Reports
- API Integration
- Audio / Video Conferencing
- Auto Dialer
- Auto Rotate
- Billing & Invoicing
- Blind Transfer
- Built-In CRM
- By-Extension Reporting
- Call Barging
- Call Cascading
- Call Center
- Call Center Management
- Call Conference
- Call Control
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Computer Telephony
- Contact Management
- Inbound Reporting
- IVR / Voice Recognition
- Outbound Reporting
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- Voice / SMS Alerts
- VoIP
- 24/7 Support
- Account Management
- Auto Replies
- Bulk WhatsApp Messaging
- Campaign Creation
- Campaign Scheduling
- Campaign Tracking
- Contact Management
- Credit Based Plan
- Customizable Sender Id
- Fully Automated
- Group Messaging
- Life Time Validity
- Live Chat
- Multi Languages
- Multiple Contact Numbers
- ACD Queues
- Announcements
- Audio / Video Conferencing
- Auto Attendants
- Auto Dialer
- Business Hour Rules
- Calendar Management
- Call Blocking
- Call Center
- Call Center Management
- Call Logging
- Call Monitoring
- Call Parking
- Call Recording
- Call Routing
- Chat / Messaging
Kaleyra Specifications
Get a closer look at the technical specifications and system requirements for Kaleyra. Find out if it's compatible with your operating system and other software.
- Oracle Responsys
- Salesforce
- WebEngage
- OpenCart
- Oracle Eloqua
Kaleyra Description
Here's the comprehensive description of Kaleyra. Gain a brief understanding of its unique features and exceptional benefits.
Kaleyra provides a cloud-based platform for companies of any size, in any industry, to set up and power their customer communication workflows. With an intuitive interface, full-featured APIs, centralized reporting, fallback mechanisms, and quick setup, Kaleyra's trusted Communications-Platform-as-a-Service (CPaaS) is an ‘all-in-one’ product designed to make communication simple. Our use cases include user verification via SMS and email, transactional messaging (such as delivery confirmations, appointment reminders, billing notifications), marketing communication through SMS and voice, and customer engagement through video calling.
Kaleyra’s key differentiators are its top-notch security, compliance, and seamless integration capabilities, which allow it to compete successfully against other CPaaS companies, leading particularly in industries such as banking, financial institutions and healthcare, where these differentiating traits are always top of mind.
In particular, we also lead in the following areas:
- Deployment: Unlike competitors, we offer multiple options for deployment, including SaaS/public cloud, private cloud, hybrid cloud and on-premise.
- Price: Long-term relationships with mobile network operators allow us to keep prices lower than the competition for most countries and channels.
- Quality: Our connections with mobile network operators enable us to offer exceptional deliverability rates that transcend industry benchmarks.
- Scalability: Our proprietary platform functions at a tremendous scale. In 2020, Kaleyra enabled businesses to send 25.7 billion messages to their users, and connected 3.9 billion voice calls.
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Kaleyra Videos
Overall Kaleyra Reviews
Thinking about using Kaleyra? Check out verified user reviews & ratings based on Kaleyra's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Kaleyra Pros and Cons
"It has easy integration about sms. One line of code for sms integration."
"The chatbot feature can be advanced. Not good like against its compeitiors."
3 Kaleyra Reviews
Hear directly from customers who have used Kaleyra. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
StartupB.
Used the software for : 2+ years
Company Size :51-200 employee
Exactly what I needed!
I have been looking for a product that would be easy to accomplish two main tasks: automate my mobile texting in a compliant/responsible way while also giving me the option to test other products like video and voice. So far, so good. Also, the team is responsive.
Mohits.
Used the software for : 2+ years
Company Size :51-200 employee
Vedant
Android Developer
Used the software for : 6-12 months
Company Size :1-10 employees
One stop for all sms needs
I have been using for 8 months to integrate the sms service for my bookings in the android app. I was amazed to see that with only one line of code, sms was working. I tried Whatsapp and audio call features.
What do you like best about Kaleyra?
It has easy integration about sms. One line of code for sms integration.
What do you dislike about Kaleyra?
The chatbot feature can be advanced. Not good like against its compeitiors.
Alternatives of Kaleyra
Explore alternative software options that can fulfill similar requirements as Kaleyra. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Kaleyra FAQs
What apps do Kaleyra integrate with?
Kaleyra integrates with various apps:
- Oracle Responsys
- Salesforce
- WebEngage
- OpenCart
- Oracle Eloqua
What are the top 5 features for Kaleyra?
The top 5 features for Kaleyra are:
- CRM integration
- SMS
- Multi Languages
- Call Center
- Lead Management
What type of customer support is available from Kaleyra?
The available support which Kaleyra provides is:
- Phone
- Tickets
