What is IssueTrak?
IssueTrak is optimized for IT service desk applications, with an intuitive interface, flexible business rules, and expert support to help you maximize productivity, efficiency, and accountability.IssueTrak streamlines your customer support operations, helping you confidently manage the people and processes that ensure customer satisfaction.
IssueTrak Starting Price
$ 19/User/ Month
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IssueTrak Screenshots
Key Features of IssueTrak
Here are the powerful features that make IssueTrak stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Email Integration
- Self Service Portal
- Live chat system
- Surveys & Feedback
- Knowledge Base
- Alerts/Escalation
- Automated Routing
- Inbox Queue Management
- Ticket Management
- Help Desk Management
- Service Level Management
- Service Level Agreement (SLA) Management
IssueTrak Pricing
Here are the pricing plans for IssueTrak. Choose the plan that best fits your requirements and budget. Get Detailed IssueTrak pricing as per your requirements.
- Internal Workflow
- Templates (Quick Picks)
- Task Management
- Project Management
- 24/7 Support
- FREE Unlimited End Users
- Full Dashboard + Report Wizard
- Knowledge Base
- Issuetrak API
- Automation Rules
- Issue Auditing
- Service Level Agreements
- 5GB Free Attachment Storage
- On-Premise Hosting Available
- Process Management for Agents and End Users
IssueTrak Specifications
Get a closer look at the technical specifications and system requirements for IssueTrak. Find out if it's compatible with your operating system and other software.
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IssueTrak FAQs
How much does IssueTrak cost?
The starting price of IssueTrak is ₹ 1368/User/ Month. It has different pricing plans:
- TEAM : ₹ 1368/User/ Month
- SUPPORT ESSENTIALS : ₹ 3528/Agent/Month
- SUPPORT ULTIMATE : ₹ 4248/Agent/Month
IssueTrak also provides a free trial to users.
What are the top 5 features for IssueTrak?
The top 5 features for IssueTrak are:
- Email Integration
- Self Service Portal
- Live chat system
- Surveys & Feedback
- Knowledge Base
What type of customer support is available from IssueTrak?
The available support which IssueTrak provides is:
- Phone
- Live support
- Tickets
- Training
