Ipiphany

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Features
User Reviews

What is Ipiphany?

Touchpoint Ipiphany helps you read & analyse large volumes of open ended (unstructured) digital feedback text & CRM data in minutes. Uncover & draw valuable insights into factors influencing changes in your brand or product perception.

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Ipiphany Starting Price

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Key Features of Ipiphany

Here are the powerful features that make Ipiphany stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Case Management
CRM Analytics
Developer API
Performance Metrics
Customer Feedback
Real Time Reporting
Event Triggered Actions
Data Management
Data Capture
Content analytics
Data Analysis Tools
Customer Segmentation
Sentiment Analysis
Churn Management
Benchmarking
Data Analysis
Data Visualization
Predictive Analytics
Customer Engagement
For Education
Keyword Tracking
Data filtering
Analytics
Data Import / Export
Reports
Dashboard Creation
Multi-Channel Collection
Text Analysis
Trend Analysis
Segmentation
For Healthcare
Text Analytics
NLP for Conversational Engagement
Role Based Access Control
Branch workflows based on dynamic if-then analysis
Reporting and Analytics
Customer Data
User Journeys
GDPR Compliance
Personalization
Behavioral Analytics
AI / Machine Learning
Multi-Language
Customer Journey Mapping
ROI Tracking
Attribution Modeling
Data Extraction
Visual Analytics
Statistical Analysis
Qualitative Comparative Analysis
Quantitative Content Analysis
User Research Analysis
Machine Learning
Graphical Data Presentation
Behavioral Mapping
User Research
Language Detection

Ipiphany Specifications

Get a closer look at the technical specifications and system requirements for Ipiphany. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly, Yearly

Accessibility :

API

Customization

Mobile Support

Desktop Platforms :

Web app

Language Support :

English

Business :

StartUps

SMBs

Agencies

Enterprises

Available Support :

Phone

Live Support

Ipiphany Categories on SoftwareSuggest :

Customer Feedback Software IT Software Customer Engagement Software Customer Experience Management Software Customer Database Software Customer Data Platform

Company Details :

Company Name : Touchpoint Group

Headquarter : Auckland

Website : Visit Website

Full Address : 117 St George's Bay Rd, Textile Centre, Level 3, Suite 3.8, Parnell, Auckland 1052 New Zealand

Ipiphany Description

Here's the comprehensive description of Ipiphany. Gain a brief understanding of its unique features and exceptional benefits.

Ipiphany will read & analyse your unstructured feedback & CRM data in minutes with AI. Uncover key factors influencing changes in brand or product perception and engagement. Find out in detail issues as to why your NPS score is decreasing or why satisfaction has changed.

Touchpoint Ipiphany can define the root-cause, mitigate issues and rank them on business impact giving you key insights into what to action first. The outcomes: increased customer satisfaction and retention, increased business efficiencies and reduced costs.

Designed for large scale organisations in the finance, banking and utilities sector, Ipiphany has also been utilised by market research firms. Touchpoint Group is ISO 27001 and PCI DSS security certified so you know your data is in safe hands.

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Ipiphany FAQs

What are the top 5 features for Ipiphany?

The top 5 features for Ipiphany are:

Case Management
CRM Analytics
Developer API
Performance Metrics
Customer Feedback

What type of customer support is available from Ipiphany?

The available support which Ipiphany provides is:

Phone
Email
Live support

Where is the headquarters/company of Ipiphany located?

The headquarters/company of Ipiphany is located at Auckland.

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