IMIchat

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Product Information
Features
User Reviews

What is IMIchat?

IMIchat is a fully featured Customer Service Software designed to serve Startups, Agencies. IMIchat provides end-to-end solutions designed for Windows. This online Customer Service system offers Alerts / Escalation, Appointment Management, Live Chat, Queue Management, Surveys & Feedback at one place.

Pricing

IMIchat Starting Price

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Key Features of IMIchat

Here are the powerful features that make IMIchat stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

360 Degree Feedback
Action Management
Agent Productivity
Alerts & Notifications
Alerts / Escalation
Alerts/Escalation
Analytics
Annotations
Appointment Management
Archiving
Auto-tag tickets
Automated Routing
Batch Communications
Billing & Invoicing
Blogs
Brand Management
Call Sharing
Caller ID
Camera
Chat / Messaging
Churn Management
Collaboration
Community Forums
Community Management
Complaint Monitoring
Content Management
Contract Management
Conversion Tracking
CRM integration
Customer DataBase
Customer Service
Dashboard
Data Security
Data Visualization
Distribution Management
Document Management
Domain mapping
Email / Online
Email Distribution
Email Integration
Embeddable self-service
Event Management
Extensibility
Feedback Collection
Feedback Management
Field Predictions
For Mobile
For Websites
Group Management
Guided Conversations
Help Desk Management
Inbox Queue Management
Incident Management
Instant Messaging
Instant Retrieval
Interactive Content
Issue Tracking
KB Bot
Knowledge Base
Knowledge Management
Known Issue Management
Live Chat
Live chat system
Macros
Member Directory
Membership Management
Multi-brand Help Center
Multi-Channel Collection
Multi-Channel Communication
Multi-Channel Publishing
Multi-Department
Multi-Language
Multiple Brands Products
Omnichannel
On-Demand Communications
On-Demand Recording
Online Activation
Online Forums
Performance Metrics
Personalization
Problem Management
Process Automation
Queue Management
Real-time Chat
Reply Assistant
Requirements Review
Reverse Phone Lookup
Self Service Portal
Sentiment Analysis
Service Level Agreement (SLA) Management
Service Level Management
SLAs & Escalations
Social Media
Social Media Integration
Social media management
Software Metrics
Survey Management
Surveys & Feedback
Template Management
Text Analysis
Text Analytics
Third Party Integration
Ticket Assignment
Ticket Management
Time Tracking
To-Do List
Trend Analysis
Usability Testing
User Journeys
User Research
User Research Analysis
Video Content
Web Forms
Website Management
Workflow Management

IMIchat Specifications

Get a closer look at the technical specifications and system requirements for IMIchat. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly, Yearly

Accessibility :

API

Customization

Mobile Support

Desktop Platforms :

Web app

Windows

Language Support :

English

Business :

StartUps

SMBs

Agencies

Enterprises

Available Support :

Company Details :

Company Name : IMImobile Europe Ltd.

Headquarter : London

Website : Visit Website

Full Address : 5 St John's Lane London EC1M 4BH United Kingdom.

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Alternatives of IMIchat

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IMIchat FAQs

What are the top 5 features for IMIchat?

The top 5 features for IMIchat are:

Appointment Management
Surveys & Feedback
Live Chat
Queue Management
Alerts / Escalation

What type of customer support is available from IMIchat?

The available support which IMIchat provides is:

Where is the headquarters/company of IMIchat located?

The headquarters/company of IMIchat is located at London.

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