What is HelpCrunch?

All-in-one customer communication software for support, marketing, and sales teams. Main features as Live chat, Email marketing, Helpdesk. HelpCrunch is a perfect tool for SaaS, e-commerce, and any type of online business that don't want to overspend.

Pricing

HelpCrunch Starting Price

$ 15/Agent/Month

Awards
HelpCrunch Award

Our Awards and Recognition

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HelpCrunch Screenshots

Key Features of HelpCrunch

Here are the powerful features that make HelpCrunch stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Google Analytics
  • Webmaster & Sitemap
  • Agent Scheduling
  • Assignment Management
  • Customizable Branding
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Visitor Targeting
  • Visitor banning
  • Real Time Monitoring
  • File Sharing
  • Automatic Greetings
  • Personal Greetings
  • Visitor Tracking
  • Customer Feedback
  • Live chat system
  • Analytics
  • Contact Database
  • Mailing list management
  • Email Drip Campaigns
  • Communication Management
  • Feedback Collection
  • Click-Through Tracking
  • Event Triggered Email
  • Mailing Frequency Limits
  • Newsletter Management
  • Subscribe / Unsubscribe
  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
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HelpCrunch Pricing

Here are the pricing plans for HelpCrunch. Choose the plan that best fits your requirements and budget. Get Detailed HelpCrunch pricing as per your requirements.

Standard - Live chat
$ 15
Agent/Month
  • 1 Agent
  • 3 chat auto messages
  • Full chat customization
  • 1 Domain or app
  • Personal onboarding assistant
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Premium - Live chat
$ 25
Agent/Month
  • Unlimited chat auto messages
  • Advanced chat customization
  • Chat widget unbranding
  • Up to 3 domains or apps
  • Personal onboarding assistant
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Standard - Live chat + Emails
$ 29
Agent/Month
  • 1 Agent
  • 3 chat auto messages
  • Full chat customization
  • Up to 5,000 emails
  • 1 Domain or app
  • Personal onboarding assistant
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Premium - Live chat + Emails
$ 49
Agent/Month
  • Unlimited chat auto messages
  • Advanced chat customization
  • Chat widget unbranding
  • Unlimited email auto messages
  • Up to 10,000 emails
  • Up to 3 domains or apps
  • Personal onboarding assistant
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HelpCrunch Specifications

Get a closer look at the technical specifications and system requirements for HelpCrunch. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Mobile Platforms :
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Company Details :
Company Name : HelpCrunch
Headquarter : Auckland
Website : Visit Website
Full Address : HelpCrunch 600 California St, San Francisco CA 94108 USA

HelpCrunch Comparisons

Compare HelpCrunch with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

HelpCrunch Description

Here's the comprehensive description of HelpCrunch. Gain a brief understanding of its unique features and exceptional benefits.

HelpCrunch is customer communication software that helps your teams acquire, convert more leads, and support your customers better.

  • Modern Live chat - help, engage and convert your website visitors in real time.
  • Email marketing automation - target customers with personalized email marketing campaigns.
  • Simple Helpdesk - manage multi-channel customer communication from one dashboard.

HelpCrunch is an affordable and flexible solution for growing online businesses.

Overall HelpCrunch Reviews

Thinking about using HelpCrunch? Check out verified user reviews & ratings based on HelpCrunch's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.9/5

Based on 7 Reviews

Write a Review Or
Ask a question
Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.9

Value for money

Out of 5

Customer support Customer support 4.9

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 97.1%

Likelihood to recommend

Out of 100%

HelpCrunch Pros and Cons

"As a small startup, we evaluated a lot of software. While Intercom is a common choice, its pricing model was not suitable for us as we have so many users on free trials and Intercom charges per contact."

"Fast, Easy to setup and integrate with any eCommerce website."

"Very easy to use and multi language"

"There are some minor features we would like to see as we are mostly using the product for onboarding customers. One is being able to send push notifications instead of emails, we are a mobile-first product so that would be awesome"

"I can not see any cons for now."

"No support the week end"

Alternatives of HelpCrunch

Explore alternative software options that can fulfill similar requirements as HelpCrunch. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

HelpCrunch FAQs

How much does HelpCrunch cost?

The starting price of HelpCrunch is ₹ 1080/Agent/Month. It has different pricing plans:

  1. Standard - Live chat : ₹ 1080/Agent/Month
  2. Premium - Live chat : ₹ 1800/Agent/Month
  3. Standard - Live chat + Emails : ₹ 2088/Agent/Month
  4. Premium - Live chat + Emails : ₹ 3528/Agent/Month

HelpCrunch also provides a free trial to users.

What are the top 5 features for HelpCrunch?

The top 5 features for HelpCrunch are:

  • Google Analytics
  • Webmaster & Sitemap
  • Agent Scheduling
  • Assignment Management
  • Customizable Branding

What type of customer support is available from HelpCrunch?

The available support which HelpCrunch provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training
Free Demo Get Pricing
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