What is Flock?

Flock is a powerful open source live chat software that allows your visitors to get around the clock assistance. Using it, you can easily solve the queries, provide information, convince and inform users about your services in a better manner.

Pricing

Flock Starting Price

$ 0/Forever

Awards
Flock Award

Our Awards and Recognition

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Key Features of Flock

Here are the powerful features that make Flock stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Audio / Video Conferencing
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Agent Scheduling
  • Alerts / Escalation
  • Analytics
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audience Segmentation
  • Auto Dialer
  • Automatic Chat Translation
  • Automatic Greetings
  • Background Screening
  • Batch Communications
  • Call Center
  • Call List Management
  • Call Logging
  • Call Me Option
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Cataloging / Categorization
  • Chat / Messaging
  • Chat History
  • Chat Routing
  • Chat Supervision
  • Chat Translation
  • Chat Widget
  • Chatbot
  • Chatbot Automation
  • Co-Browsing
  • Co-browsing and Screen Sharing
  • Code-free Development
  • Codeless Bot
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Import/Export
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversation Notes
  • CRM
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Management
  • Data Modeling
  • Drag & Drop
  • Email Automation
  • Email Distribution
  • Email Response Control
  • Employee Communication Tools
  • Engagement Monitoring
  • Feedback Management
  • File Sharing
  • Form Creation
  • Geo Targeting
  • Google Analytics
  • Webmaster & Sitemap
  • Group Messaging
  • Human Handover
  • I Spy
  • Inbound Call Center
  • Inbound Reporting
  • Instagram Integration
  • Integration and Customization
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Internal Communications
  • Internal HR
  • Interview Management
  • IP Blocking
  • IVR / Voice Recognition
  • Knowledge Base
  • Knowledge Database
  • Knowledge Management
  • Labels
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Meeting Management
  • Mobile Messaging
  • Mobile SDK
  • Multi Website Support
  • Multi-Campaign
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Offline Form
  • Omni-Channel
  • Omni-channel Support
  • On-Demand Communications
  • On-Screen Chats
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Persistent Chat
  • Personal Greetings
  • Personalization
  • Phone Key Input
  • Pre and Post Chat Forms
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Presentation Management
  • Proactive Chat
  • Proactive Chat Triggers
  • Proactive Invitations
  • Process/Workflow Automation
  • Product Recommendations
  • Profanity Management
  • Profile Enrichment
  • Prospecting Tools
  • Queue Management
  • Real Time Monitoring
  • Recruiting Firms
  • Reporting
  • Reusable Components
  • Rules-Based Workflow
  • Sales pipeline management
  • Screen Sharing
  • Screenshare
  • Scripted Bot
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Department
  • Shared Contacts
  • Shortcut Messages
  • Social Media Integration
  • Speech Recognition
  • Supervise Chats
  • Surveys & Feedback
  • Target Account Identification
  • Team Chat
  • Team Communication
  • Template Management
  • Third Party Integration
  • Ticketing system
  • Transfers / Routing
  • Transfers/Routing
  • Typing Preview
  • Used Car Dealer
  • Video Chat
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visitor Analytics
  • Visitor banning
  • Visitor Targeting
  • Visitor Tracking
  • VoIP
  • Website Visitor Tracking
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  • Activity / News Feed
  • Activity Dashboard
  • Advertising Management
  • Application integration
  • Blogs
  • Chapter Management
  • Comment Moderation
  • Committee Management
  • Data Backup and Restore
  • Data Import and Export
  • Data Security
  • Event Management
  • File Sharing
  • Fundraising Management
  • Group Management
  • Groups
  • Jobs Board
  • Live Chat
  • Mailing list management
  • Media Library
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Support
  • Network communication
  • News Feed
  • Notifications
  • Omnichannel Communication
  • Post Management
  • Real-time Chat
  • Search
  • Share Documents
  • Social Media Integration
  • Social Media Tagging
  • Social Sharing
  • Task Management
  • User Profiles
  • Website Management
  • WYSIWYG Rich Text Editing
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  • Activity Dashboard
  • App Integration
  • Blogs
  • Brainstorming
  • Chat/Messaging
  • Collaboration
  • Content Management
  • Creator Tracking
  • Email Management
  • Employee Directory
  • Event Calendar
  • Idea Ranking
  • Multi-Channel Communication
  • Newsletter Management
  • On-Demand Communications
  • Personalization
  • Photo Gallery
  • Project Tracking
  • Social Sharing
  • Status Tracking
  • Survey Management
  • Telephony
  • Video Chat
  • Video Content
  • Voice Chat
Show More
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • Employee Directory
  • File Sharing
  • Knowledge Management
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

Flock Pricing

Here are the pricing plans for Flock. Choose the plan that best fits your requirements and budget. Get Detailed Flock pricing as per your requirements.

Free
$ 0
Forever
  • Search upto 10K messages
  • 10GB file storage for your team
  • Limited admin controls
  • Standard Support
Get Pricing
Pro Plan
$ 2
User/Month/Billed Annually
  • For midsize teams & companies
  • Search unlimited messages
  • 10GB file storage per licensed user
  • Enhanced admin controls
  • Priority support
Get Pricing

Flock Specifications

Get a closer look at the technical specifications and system requirements for Flock. Find out if it's compatible with your operating system and other software.

Deployment :
Any
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Windows
Mobile Platforms :
Language Support :
English
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Live Support
Company Details :
Company Name : Riva FZC
Headquarter : Mumbai
Website : Visit Website
Full Address : Flock Mumbai, Maharashtra India

Flock Comparisons

Compare Flock with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Flock Videos

Overall Flock Reviews

Thinking about using Flock? Check out verified user reviews & ratings based on Flock's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

3.3/5

Based on 3 Reviews

Write a Review Or
Ask a question
Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4.3

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 3.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 60%

Likelihood to recommend

Out of 100%

Flock Pros and Cons

"The best feature is the code snippet sharing with multi code language option that realy help when wants to share part of code across the team. It is best alternative to the Slack and its usage is very easy."

"Last seen, notifications hide, availability status"

"It gives stickers...has chat as well as Video conferencing capacity"

"Nothing major but, - UI could have been better - Scroll up to old conversation is very uneasy in chat"

"Should give search option to find old conversations"

"Keeps crashing, difficulty logging into video conference, uninstalling itself out of the blue"

3 Flock Reviews

Hear directly from customers who have used Flock. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

HardikV.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Aug 31, 2020

A team collaboration app with multiplatform support

Flock as helps us to solve the equation of using different tools work related activities. We have ToDo lists created on flock and with it's ability to create more than one list s, even seperated per person/group. Automatic audio bridges help us connect from various endpoints. Best thing we enjoy is the code snippets sharing that avoids hussele of code sharing acrosa team.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Flock Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Flock After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Flock?

The best feature is the code snippet sharing with multi code language option that realy help when wants to share part of code across the team. It is best alternative to the Slack and its usage is very easy.

What do you dislike about Flock?

Nothing major but, - UI could have been better - Scroll up to old conversation is very uneasy in chat

Do you think Flock delivers value for the money spent?

Yes

Are you satisfied with Flock features?

Yes

Did implimentation of Flock was easy?

Yes

What features is Flock currently missing?

There isn't any. In case some integration are not available,the flock developer-freindly guides gives structure d information to create one.

What other products like Flock have you used or evaluated?

Slack

How Flock is better/different from its competitors?

have almost all the feature are having with flock that are with its competitor. also pricing are less.

ShivashankarC.

SR BDE

Used the software for : More than 1 year

Company Size :201-500 employees

5.0

Sep 08, 2020

Best chat platform for office

I a using flock from more than one year. Its easy to use and communicate with collegues. The collaborative features are what I like most about this software. It helps me track what other team members are doing, engage in discussions and be part in collaborative decision making.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Flock?

Last seen, notifications hide, availability status

What do you dislike about Flock?

Should give search option to find old conversations

EtonP.

Analyst

Used the software for : More than 1 year

Company Size :201-500 employees

1.0

Jun 30, 2020

Flock is not that great

Flock is a run of the mill video conferencing solution. It doesn't do conferencing right and there are alot of bugs that make the program difficult to use. While it does have alot of features, my company has disabled alot of them meaning we are limited to only the basic ones. Frankly we would alternatives but management isnt interested in replacing it.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 1

Customer support

Out of 5

What do you like best about Flock?

It gives stickers...has chat as well as Video conferencing capacity

What do you dislike about Flock?

Keeps crashing, difficulty logging into video conference, uninstalling itself out of the blue

Alternatives of Flock

Explore alternative software options that can fulfill similar requirements as Flock. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Flock FAQs

How much does Flock cost?

The starting price of Flock is ₹ 0/Forever. It has different pricing plans:

  1. Free : ₹ 0/Forever
  2. Pro Plan : ₹ 149/User/Month/Billed Annually

The details of Flock’s free trial have not been shared by the vendor.

What are the top 5 features for Flock?

The top 5 features for Flock are:

  • Offline Form
  • Persistent Chat
  • Transfers / Routing
  • Visitor banning
  • Real Time Monitoring

What type of customer support is available from Flock?

The available support which Flock provides is:

  • Email
  • Live support
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