What is Faveo HelpDesk?

Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges.

Pricing

Faveo HelpDesk Starting Price

$ 5500/Onetime

Awards
Faveo HelpDesk Award

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Faveo HelpDesk Screenshots

Key Features of Faveo HelpDesk

Here are the powerful features that make Faveo HelpDesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Asset Management
  • Email Integration
  • Customer DataBase
  • Self Service Portal
  • Billing & Invoicing
  • Surveys & Feedback
  • Alerts/Escalation
  • Contract Management
  • Incident Management
  • Known Issue Management
  • Service Desk (ITIL ITSM)
  • Ticket Management
  • Help Desk Management
  • Issue Tracking
  • Problem Management
  • Service Level Management
  • Service Level Agreement (SLA) Management
  • Change Management
  • Multi-Channel Communication
  • Release Management
  • Knowledge Base Management
  • IT Asset Management
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Faveo HelpDesk Pricing

Here are the pricing plans for Faveo HelpDesk. Choose the plan that best fits your requirements and budget. Get Detailed Faveo HelpDesk pricing as per your requirements.

HELP DESK ENTERPRISE
$ 5500
Onetime
  • Use on one domain/site
  • Unlimited Agents
  • Installation & Configuration
  • Plugins Multi platform integration
  • Source Code
  • Premium Support
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SERVICE DESK ENTERPRISE
$ 7000
Onetime
  • Help Desk With KB Pro+
  • ITIL / ITSM Ready
  • Asset Management
  • Premium Support
  • Source Code
  • Unlimited Agents
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Help Desk Freelancer
$ 0
Lifetime
  • Lifetime Free
  • 2 Agents
  • Advance Features
  • API documentation
  • Perpetual License
  • Use on one domain/site
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Faveo HelpDesk Specifications

Get a closer look at the technical specifications and system requirements for Faveo HelpDesk. Find out if it's compatible with your operating system and other software.

Deployment :
Any
Subscription Plan :
Monthly, Yearly, Onetime(Perpetual license)
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Windows
Language Support :
Arabic
Chinese
Dutch
English
French
German
Italian
Norwegian
Portuguese
Russian
Spanish
Business :
Freelancers
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Company Details :
Company Name : Ladybird Web Solution Pvt ltd
Headquarter : Bangalore
Website : Visit Website
Full Address : Ladybird Web Solution

Faveo HelpDesk Comparisons

Compare Faveo HelpDesk with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Faveo HelpDesk Description

Here's the comprehensive description of Faveo HelpDesk. Gain a brief understanding of its unique features and exceptional benefits.

Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support.

The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven by passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.

Faveo has been integrated with multiple platforms and new features being added each month.

Faveo can also be customized according to requirement and we do undertake such request.

Our aspiration is to become world’s most favored open source helpdesk application.

First release of Faveo was done on 23rd October 2015.

Faveo is owned and managed by Ladybird Web Solution, Which was founded in 2009 and later incorporated as PVT LTD in 2015.

Faveo HelpDesk Customers

Faveo HelpDesk Customers
Faveo HelpDesk Customers
Faveo HelpDesk Customers
Faveo HelpDesk Customers
Faveo HelpDesk Customers
Faveo HelpDesk Customers
Faveo HelpDesk Customers
Faveo HelpDesk Customers
Faveo HelpDesk Customers
Faveo HelpDesk Customers
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Faveo HelpDesk Videos

Overall Faveo HelpDesk Reviews

Thinking about using Faveo HelpDesk? Check out verified user reviews & ratings based on Faveo HelpDesk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.8/5

Based on 23 Reviews

Write a Review Or
Ask a question
Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.9

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 98.5%

Likelihood to recommend

Out of 100%

Faveo HelpDesk Pros and Cons

"We can fork multiple tickets and moniter the users that he is resolving the issues on time"

"Faveo is one complete package for ticketing system. The best thing we are looking for is the displayed dashboard and built in report management, it's very insightful. Besides that, the customizable email notification"

"Easy, user-friendly software that can be used to interact with customers on a daily basis."

"Forking and assigning should be there in mobile app coz user can not be available 24*7 on systems"

"We had an issue with office365 but faveo support helped us to resolve it"

"N / A"

Alternatives of Faveo HelpDesk

Explore alternative software options that can fulfill similar requirements as Faveo HelpDesk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Faveo HelpDesk FAQs

How much does Faveo HelpDesk cost?

The starting price of Faveo HelpDesk is ₹ 396000/Onetime. It has different pricing plans:

  1. HELP DESK ENTERPRISE : ₹ 396000/Onetime
  2. SERVICE DESK ENTERPRISE : ₹ 504000/Onetime
  3. Help Desk Freelancer : ₹ 0/Lifetime

Faveo HelpDesk also provides a free trial to users.

What are the top 5 features for Faveo HelpDesk?

The top 5 features for Faveo HelpDesk are:

  • Asset Management
  • Email Integration
  • Customer DataBase
  • Self Service Portal
  • Billing & Invoicing

What type of customer support is available from Faveo HelpDesk?

The available support which Faveo HelpDesk provides is:

  • Email
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