What is eXsight?

eXsight is a fully featured Cloud Telephony & IVRS Software designed to serve Enterprises, Agencies. eXsight provides end-to-end solutions designed for Web App. This online Cloud Telephony & IVRS system offers Voice & Data Integration, Inbound Reporting, Outbound Reporting, Unattended Call Management, By-Extension Reporting at one place.

Pricing

eXsight Starting Price

Awards
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Key Features of eXsight

Here are the powerful features that make eXsight stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • After Call Work
  • Analytical Reports
  • API Integration
  • Audio / Video Conferencing
  • Auto Dialer
  • Auto Rotate
  • Billing & Invoicing
  • Blind Transfer
  • Built-In CRM
  • By-Extension Reporting
  • Call Barging
  • Call Cascading
  • Call Center
  • Call Center Management
  • Call Conference
  • Call Control
  • Call Disposition and Notes
  • Call Duration
  • Call Hold
  • Call Hold Music
  • Call Logging
  • Call Logs
  • Call Monitoring
  • Call Mute
  • Call Queuing
  • Call Recording
  • Call Reminder
  • Call Routing
  • Call Volume
  • Caller ID
  • Caller Identification
  • Carrier Access Billing
  • Chat / Messaging
  • Complete Messaging Platform
  • Conferencing
  • Contact History
  • Contact Management
  • Contact Tags and Custom Fields
  • Contract Management
  • Country Blocking
  • CRM integration
  • Custom Sender ID
  • Customisable Welcome Greeting
  • Customizable Billing
  • Data import and Synchronization
  • Desktop Notifications
  • Email Notifications
  • Email Support
  • Employee Directory
  • Enhanced Caller ID
  • Fax Management
  • Flexible Rate Tables
  • Forward to Device
  • Forward to Phone
  • Global Connect
  • Historical Reporting
  • Holiday Mapping
  • Inbound Reporting
  • Incoming Call ID
  • Incoming SMS
  • Internal Call Transfer
  • International Numbers
  • IVR / Voice Recognition
  • IVR and Dial Groups
  • IVR System
  • Lead Management
  • Live Call Monitoring
  • Mobile Access
  • Mobile App
  • Mobile SMS
  • Multi Lingual IVR
  • Multiple Accessline
  • Multiple Extension
  • Multiple Scripts
  • Multiple Simultaneous Calls
  • Multiuser Login & Role-based access control
  • Onboarding Coach
  • Online Fax
  • Outbound Caller ID
  • Outbound Reporting
  • Outgoing Call Tracking
  • Outgoing SMS
  • Personalized Greetings
  • Phone Key Input
  • Phone Support
  • Post-Paid Systems
  • Power Dialer
  • Pre-Paid Systems
  • Predictive Dialer
  • Provisioning
  • Rating
  • Real Time Reporting
  • Remarketing
  • Reporting
  • Screen Pop-up
  • Self Service Portal
  • Service Order System
  • Session Summary Notes
  • Single Access Number
  • SIP Trunking
  • Skill Based Routing
  • Smart Call Tracking
  • Smart DID Routing
  • SMS
  • Speech Analytics
  • Stand Alone Dialer
  • Sticky Agent
  • Survey Management
  • Telemarketing Management
  • Text to Speech
  • Toll Free Number
  • Unattended Call Management
  • Unlimited Concurrent Calls
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • VoIP
  • Warm Transfer
  • Web to Lead
  • Webchat
  • Who Answered Log
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  • Account reconciliation
  • Audit and compliance tracking
  • Automated email notifications
  • Billing and invoicing
  • Billing and Provisioning
  • Billing automation
  • Billing cycle management
  • Contract Management
  • Customer Management
  • Customer onboarding
  • Data import and export capabilities
  • Discount and Promotion Management
  • Dunning and collections
  • Integration with CRM systems
  • Invoicing and payment processing
  • Multi-channel support (phone
  • email
  • chat)
  • Multi-currency support
  • Order Management
  • Payment Gateway Integration
  • Price plan management
  • Product catalog management
  • Proration and credits
  • Provisioning and activation
  • Real-time billing and provisioning
  • Revenue Recognition
  • Role-based access and security controls
  • Self-service customer portal
  • Service bundling and packaging
  • Service Level Agreement (SLA) Management
  • Subscription Management
  • Tax calculation and management
  • Usage analytics and reporting
  • Usage tracking and metering
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eXsight Specifications

Get a closer look at the technical specifications and system requirements for eXsight. Find out if it's compatible with your operating system and other software.

Deployment :
Hybrid
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Windows
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
eXsight Categories on SoftwareSuggest :
Company Details :
Company Name : MTS
Website : Visit Website

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eXsight FAQs

What are the top 5 features for eXsight?

The top 5 features for eXsight are:

  • Contact Management
  • Call Routing
  • Billing & Invoicing
  • Call Center Management
  • Call Monitoring

What type of customer support is available from eXsight?

The available support which eXsight provides is:

  • Email
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