What is Drift?

Drift is the topmost company for Marketing automation, which makes smooth conversation for the relationship between clients and sales team. smartly Improve the sales & marketing performs by google forms, follow-ups, Drift Connects on the website.

Pricing

Drift Starting Price

$ 0/Per Month

Awards
Drift Award

Our Awards and Recognition

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Drift Screenshots

Key Features of Drift

Here are the powerful features that make Drift stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • A/B Testing
  • Abandoned Cart Saver
  • Account Alerts
  • Account Based Marketing
  • Action Management
  • Activity Tracking
  • Ad Inventory Management
  • Ad Optimization
  • Affiliate Management
  • Affinity Segments
  • Analytics
  • Analytics / ROI Tracking
  • Analytics/ROI Tracking
  • Approval Process Control
  • Asset Management
  • Attendee Management
  • Attribution Modeling
  • Audience Targeting
  • Auto-Dialing
  • Auto-Responders
  • Automated Publishing
  • Automatic Re-ordering
  • Awards Management
  • Banner Management
  • Barcode Scanning
  • Behavioral Analytics
  • Behavioral Mapping
  • Behavioral Targeting
  • Bid Management
  • Blind Judging
  • Brand Management
  • Brand Tracking
  • Budget Management
  • Business Card/Badge Scanning
  • Call List Management
  • Call Management
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Campaign Personalization
  • Campaign Segmentation
  • Campaign Tracking
  • CASS Certified
  • Categorization / Grouping
  • Change Management
  • Channel Analytics
  • Channel Attribution
  • Channel Management
  • Churn Management
  • Client / Property Matching
  • Client database
  • Client Portal
  • Cohort Analysis
  • Collaboration
  • Collaboration Tools
  • Commission management
  • Communication Management
  • Community Management
  • Consolidated Campaign Statistics
  • Contact Database
  • Contact Discovery
  • Contact Import/Export
  • Contact Management
  • Content / Blogging Platform
  • Content analytics
  • Content Management
  • Content Management System
  • Content Syndication
  • Contextual Targeting
  • Conversion Tracking
  • Coupons
  • CRM
  • Cross-Channel Attribution
  • Customer DataBase
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Targeting
  • Customizable CTAs
  • Dashboard
  • Data Entry
  • Data Extraction
  • Data Import / Export
  • Data Integration
  • Data Management
  • Data Matching
  • Device Targeting
  • Direct Mail Management
  • Distribution Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic content
  • Dynamic Maps
  • Element Analytics
  • Email Integration
  • Email Marketing
  • Engagement Monitoring
  • Entrant Management
  • Entry Management
  • Event Triggered Actions
  • Event Triggered Email
  • Experience Management
  • Expiry Notifications
  • Feedback Collection
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • Flyer / Catalog Printing
  • For Sales
  • Form Builder
  • Form Creation
  • Forms Management
  • Franchise Intranet
  • Fraud detection
  • Fulfillment Distribution
  • Funnel Analysis
  • Funnels
  • Gamification
  • GDPR Compliance
  • Geo Targeting
  • Goal Setting / Tracking
  • Goals / Quota Management
  • Google Analytics Integration
  • Graphical Mail Piece Designer
  • Heatmaps
  • Image Library
  • In-App Events Tracking
  • Incentive Management
  • Intelligent Mail Support
  • Intelligent Path Optimizer
  • Inventory control
  • IVR / Voice Recognition
  • Keyword Filtering
  • Keyword Research Tools
  • Keyword Tracking
  • Knowledge Management
  • Landing Pages
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Enrichment
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Listing Management
  • Live Chat
  • Localization
  • Location-Based Marketing
  • Mailing list management
  • Marketing Analytics
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Meeting Management
  • Mobile Ad Serving
  • Mobile Notifications
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Search Tracking
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Collection
  • Multi-Channel Publishing
  • Multi-Touch Attribution
  • Multi-User Collaboration
  • Multivariate Testing
  • Native Ad Serving
  • Newsletter / Email Ad Serving
  • Notification Scheduling
  • Online Store
  • Opportunity Management
  • Order Management
  • Package Tracking
  • Pageview Tracking
  • Partner Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Portfolio Management
  • Post Scheduling
  • Predictions
  • Predictive Analytics
  • Predictive Modeling
  • Presentation Management
  • Proactive Assistant
  • Product Management
  • Project Management
  • Project Tracking
  • Property Database
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Push Notifications
  • Real Time Editing
  • Recommendation Engine
  • Referral Management
  • Referral Source Tracking
  • Referral Tracking
  • Referrals / Affiliates
  • Reporting/Analytics
  • Reseller Management
  • Resource Management
  • Responsive
  • Retention Tracking
  • Revenue Management
  • Revenue Tracking
  • RFM Segmentation
  • Rich Media Ad Serving
  • ROI Tracking
  • Sales Forecasting
  • Sales Intelligence
  • Scoring
  • Search Marketing
  • Segmentation
  • Sentiment Analysis
  • SEO Management
  • Sherpa
  • Site Search Tracking
  • Skills Contests (Photo
  • Essay
  • Design
  • etc)
  • Smart Recommendations
  • Social Marketing
  • Social media management
  • Social Media Metrics
  • Social Media Monitoring
  • Social Media Retageting
  • Social Promotions
  • Source Tracking
  • Split Testing
  • Sponsorship Management
  • Statistical Relevance Analysis
  • Subscriber Management
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Sweepstakes
  • Target Account Identification
  • Task Management
  • Templates
  • Territory Management
  • Test Scheduling
  • Text Messaging
  • Time on Site Tracking
  • Time Tracking
  • Training Management
  • Trend Analysis
  • Uninstall Tracking
  • URL Builder
  • User Interaction Tracking
  • Video Ad Serving
  • Video Content
  • Visitor Identification
  • Visual Editor
  • Visual Notifications
  • Voting Management
  • Web Forms
  • Web Notifications
  • Website Analytics
  • Website Manager
  • Website Personalization
  • Website Visitor Tracking
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  • Application Integration
  • Applications Management
  • Business intelligence (BI)
  • CRM integration
  • Custom Fields
  • Email Integration
  • Email Templates
  • Forecasting
  • Invoices
  • Lead Distribution
  • Lead Generation
  • Lead Scoring
  • Multi-Currency
  • Online Activation
  • Opportunity Management
  • Pipeline Management
  • Purchase Orders
  • Ratings & Reviews
  • Real Time Comparisons
  • Receiving
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Web Forms
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  • Analytics
  • Batch Communications
  • Chat / Messaging
  • Churn Management
  • Communication Management
  • Community Management
  • Content Management
  • Content Syndication
  • Customer Engagement
  • Customer Experience
  • Customer Feedback
  • Customer Loyalty
  • Customer Satisfaction
  • Email Distribution
  • Event Marketing
  • Experience Management
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Interactive Content
  • Live chat system
  • Multi-Channel Communication
  • NPS
  • On-Demand Communications
  • Personalization
  • Print Management
  • Review Management
  • Survey
  • Template Management
  • Ticketing
  • Video Content
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  • Account profiling
  • Account-based marketing (ABM)
  • Company insights
  • Competitor Analysis
  • Contact enrichment
  • CRM integration
  • Customer Segmentation
  • Data Visualization
  • Email Tracking
  • Lead Generation
  • Market research
  • Mobile access and support
  • Sales alerts and notifications
  • Sales analytics and reporting
  • Sales campaign management
  • Sales coaching and training
  • Sales Collaboration
  • Sales dashboards
  • Sales document management
  • Sales engagement tracking
  • Sales Forecasting
  • Sales opportunity scoring
  • Sales performance tracking
  • Sales pipeline management
  • Sales prospecting
  • Sales revenue attribution
  • Sales team performance evaluation
  • Sales territory management
  • Sales workflow automation
  • Social Media Monitoring
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  • Analytics
  • Appointment Scheduling
  • Artificial Intelligence
  • Audience Segmentation
  • Calendar integration
  • Chatbot
  • Conversational Language
  • Conversion Optimization
  • Customer Success
  • Dashboard
  • Email Marketing
  • Human Handover
  • Lead Distribution
  • Lead Qualification
  • Live chat system
  • Live Customer Support
  • Mobile Messaging
  • Multi-Channel Communication
  • Notifications
  • Performance Analysis
  • Product Recommendations
  • Reporting
  • Scheduling
  • Segmentation
  • Sequencing
  • Social Media
  • Text Message
  • Voice Assistants
  • Website
Show More

Drift Pricing

Here are the pricing plans for Drift. Choose the plan that best fits your requirements and budget. Get Detailed Drift pricing as per your requirements.

Free
$ 0
Per Month
  • Live Chat
  • Scheduled Hours
  • Email Fallback
  • Mobile Apps
  • Profiles
  • Slack Integration
Pricing
Starter
$ 50
User/Month/Billed Annually
  • Everything in Free
  • Inbound Playbooks
  • Live View
  • Saved Replies
  • Block Specific IPs
  • HubSpot, Segment Integrations
Pricing
Pro
$ 250
User/Month/Billed Annually
  • Everything in Starter
  • Bots
  • Outbound Playbooks
  • Salesforce Lead & Activity Push
  • Knowledgebase Integrations
  • Custom Branding
  • Jumpstart Onboarding (Included)
  • Ongoing Services (Add-on)
Pricing
Enterprise
$ 1000
User/Month/Billed Annually
  • Everything in Pro
  • Automated Meetings
  • Salesforce Lead Routing
  • Marketo Integration
  • Clearbit Reveal (Add-On)
  • Guaranteed SLA
  • Jumpstart Onboarding (Included)
  • Ongoing Services (Add-on)
Pricing

Drift Specifications

Get a closer look at the technical specifications and system requirements for Drift. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Customization
Mobile Support
Desktop Platforms :
Web app
Language Support :
Dutch
English
Polish
Swedish
Turkish
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Company Details :
Company Name : Drift.com, Inc
Headquarter : Boston
Website : Visit Website
Full Address : 3 Copley Place, 7th Floor Boston, Massachusetts USA

Drift Comparisons

Compare Drift with other similar options available in Marketing Automation Software. Explore the key differences to see why it's the top choice for businesses and individuals.

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Drift Customers

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Drift Videos

Overall Drift Reviews

Thinking about using Drift? Check out verified user reviews & ratings based on Drift's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.7/5

Based on 3 Reviews

Write a Review Or
Ask a question
Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 3.7

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Drift Pros and Cons

"Its customizable & intergace"

"Their User friendly Platform, always helpful customer support and easy to design playbooks."

"The endless possibilities for logic branching questions. Ability to add videos, and specify different playbooks per page on the website."

"No, in my view. They can work on customer support & user interface."

"Pricing can be in the more affordable range. Also, integrations should also include Zoho CRM."

"Does not connect to Facebook Messenger, and the price per user is a little high."

3 Drift Reviews

Hear directly from customers who have used Drift. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

ShravanT.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 05, 2021

Great experience in terms of features available

We are using drift since a long time and we are very happy with the way its customizable and adopting the changes. Its solving our chat problems and reducing human efforts.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Drift Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Drift After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Drift?

Its customizable & intergace

What do you dislike about Drift?

No, in my view. They can work on customer support & user interface.

Do you think Drift delivers value for the money spent?

Yes

Are you satisfied with Drift features?

Yes

Did implimentation of Drift was easy?

Yes

What features is Drift currently missing?

No

How Drift is better/different from its competitors?

Not used any other competitor

PiyushN.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

May 31, 2021

Drift Chat Tool- Next Gen AI

Drift is by far the best AI-Based Chat tool in the SaaS market. Good customer service, Varied feature and easy to use! Only Con is the pricing which is on the higher side. It surely helped me in increasing the number of leads and the overall user experience.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Drift Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Drift After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Drift?

Their User friendly Platform, always helpful customer support and easy to design playbooks.

What do you dislike about Drift?

Pricing can be in the more affordable range. Also, integrations should also include Zoho CRM.

Do you think Drift delivers value for the money spent?

Yes

Are you satisfied with Drift features?

Yes

Did implimentation of Drift was easy?

Yes

What features is Drift currently missing?

No.

What other products like Drift have you used or evaluated?

Olark, Intercom and Zohodesk

How Drift is better/different from its competitors?

Intuitive UI/UX, good AI tech application

AnthonyR.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 18, 2021

Great AI Chatbot for Wordpress Websites

We looked for weeks to find the best AI bot to build out a totally automatic customer support flow. After months of creating logic branching, it works!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Drift Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Drift After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Drift?

The endless possibilities for logic branching questions. Ability to add videos, and specify different playbooks per page on the website.

What do you dislike about Drift?

Does not connect to Facebook Messenger, and the price per user is a little high.

Do you think Drift delivers value for the money spent?

Yes

Are you satisfied with Drift features?

Yes

Did implimentation of Drift was easy?

Yes

What features is Drift currently missing?

Facebook Messenger Integration

What other products like Drift have you used or evaluated?

HubSpot, Messenger, Chaport

How Drift is better/different from its competitors?

It has more ability to learn and house a database of questions.

Alternatives of Drift

Explore alternative software options that can fulfill similar requirements as Drift. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Drift FAQs

How much does Drift cost?

The starting price of Drift is ₹ 0/Per Month. It has different pricing plans:

  1. Free : ₹ 0/Per Month
  2. Starter : ₹ 3600/User/Month/Billed Annually
  3. Pro : ₹ 18000/User/Month/Billed Annually
  4. Enterprise : ₹ 72000/User/Month/Billed Annually

Drift also provides a free trial to users.

What are the top 5 features for Drift?

The top 5 features for Drift are:

  • Email Integration
  • Marketing Analytics
  • Marketing Automation
  • Content Management System
  • Lead Management

What type of customer support is available from Drift?

The available support which Drift provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training
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