What is Dialpad?
Connect with your team anytime, let your business do the talking, do video calls without any interruptions, and pass-on the messages without any delay using the cloud telephony software Dialpad.
Dialpad Starting Price
$ 15/Per Month
Our Awards and Recognition
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Dialpad Screenshots
Key Features of Dialpad
Here are the powerful features that make Dialpad stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Call Center
- Contact Management
- Call Routing
- Call Recording
- Real Time Reporting
- Conferencing
- Call Center Management
- Call Monitoring
- Inbound Reporting
- IVR / Voice Recognition
- Outbound Reporting
- Predictive Dialer
- Voice & Data Integration
- Call Logging
- Virtual Call Center
- Video Call Recording
Dialpad Pricing
Here are the pricing plans for Dialpad. Choose the plan that best fits your requirements and budget. Get Detailed Dialpad pricing as per your requirements.
- Call, message, and meet
- Ai at every step
- Built for global scale
- One-click meetings
- Productivity powered by Ai
- Unlimited collaboration
- Ai-enabled sellers
- Advanced Ai coaching
- Native CRM integrations
Dialpad Specifications
Get a closer look at the technical specifications and system requirements for Dialpad. Find out if it's compatible with your operating system and other software.
Dialpad Comparisons
Compare Dialpad with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Dialpad Description
Here's the comprehensive description of Dialpad. Gain a brief understanding of its unique features and exceptional benefits.
Dialpad is a business phone system and cloud communication platform powered by artificial intelligence. It aims to improve organizational efficiency and connectivity. It consists of Dialpad Talk for calls, Dialpad Contact Center for contact center management, and Dialpad Sell for automated sales dialing.
Dialpad's main goals are to increase customer satisfaction, promote teamwork, and increase productivity by providing real-time access to AI-driven insights. It seamlessly combines audio, messaging, video, and meetings on a variety of internet-enabled devices. By utilizing modern cloud telephony technologies like WebRTC and Opus codec, Dialpad guarantees VoIP calls with unmatched quality.
Dialpad streamlines user experience within a single interface and includes robust data analytics in addition to basic business features like simultaneous ringing and live call transferring. Leading productivity tools like G Suite, Office 365, Salesforce, and Zendesk are also seamlessly integrated with Dialpad.
Well-known for its attention to software innovation, Dialpad upgrades its platform every two weeks. Lately, the company has focused on enhancing its Voice Intelligence (Vi) feature.
One of the most popular options for companies of all sizes, Dialpad's flexible software works well on PCs and mobile devices, allowing users to handle meetings and conversations from anywhere. With advanced features like flexible call forwarding between devices and AI-powered call functionality, Dialpad gives businesses the most communication agility available.
Dialpad Videos
Overall Dialpad Reviews
Thinking about using Dialpad? Check out verified user reviews & ratings based on Dialpad's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Dialpad Pros and Cons
"Dialpad has been praised for its user-friendly interface and seamless integration of communication tools like voice, video, and messaging. Its cloud-based platform, advanced AI features, and scalability are often highlighted as impressive aspects, pr"
"It is offering worldwide support for dialing and helped our community to connect more than 300 office buildings."
"its backed with AI that helps while configuring call center, accurate readings and has made auditing easy"
"As of my last knowledge update in January 2022, specific details about Dialpad's features and potential areas for improvement may have changed. However, common areas for improvement in communication platforms often include refining AI-driven features"
"I think more feature such as connectivity of social media application should be added to make social media posts."
"Dialpad is easy to use and has an understandable interface, i had no difficulty in using it"
3 Dialpad Reviews
Hear directly from customers who have used Dialpad. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Shahw.
Ceo
Used the software for : Less than 6 months (Weekly)
Company Size :1-10 employees
Verified By : 
Review about gym insight
Absolutely brilliant I always use this application it is really very well and I can said that it can give you much better results belong to others apps.
Dialpad After Sales Service Rating
What do you like best about Dialpad?
Dialpad has been praised for its user-friendly interface and seamless integration of communication tools like voice, video, and messaging. Its cloud-based platform, advanced AI features, and scalability are often highlighted as impressive aspects, pr
What do you dislike about Dialpad?
As of my last knowledge update in January 2022, specific details about Dialpad's features and potential areas for improvement may have changed. However, common areas for improvement in communication platforms often include refining AI-driven features
What features is Dialpad currently missing?
I am totally satisfied
What other products like Dialpad have you used or evaluated?
No product evaluated by me
Rohan
Senior security Analyst.
Used the software for : Less than 6 months (Daily)
Company Size :51-200 employees
Verified By : 
One of the best customer intelligence platform.
It has AI powered customer intelligence platform, which can engage with customer without the requirement of a resource which has really helped us to reduce our number of tickets raised by users. It changes the way of working as it has integrated inbox and we can receive or make call using any platform as it's platform independent and supports macos windows or android as well.
Dialpad After Sales Service Rating
What do you like best about Dialpad?
It is offering worldwide support for dialing and helped our community to connect more than 300 office buildings.
What do you dislike about Dialpad?
I think more feature such as connectivity of social media application should be added to make social media posts.
What features is Dialpad currently missing?
I think adding connectivity with social media platform can enhance the experience.
JaiyeolaE.
Digital marketer
Used the software for : Free trial (Daily)
Company Size :501-1000 employees
Verified By :
An amazing Tool that helped me a lot
Dialpad enabled my company to change and configure a call center, with accurate recording and management it has made call invoices auditing faster. It has an understandable interface and an affordable price.
Dialpad After Sales Service Rating
What do you like best about Dialpad?
its backed with AI that helps while configuring call center, accurate readings and has made auditing easy
What do you dislike about Dialpad?
Dialpad is easy to use and has an understandable interface, i had no difficulty in using it
What features is Dialpad currently missing?
Dialpad is complete had has great features that functions well
Alternatives of Dialpad
Explore alternative software options that can fulfill similar requirements as Dialpad. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Dialpad FAQs
How much does Dialpad cost?
The starting price of Dialpad is ₹ 1080/Per Month. It has different pricing plans:
- Ai Voice : ₹ 1080/Per Month
- Ai Meetings : ₹ 1080/Per Month
- Ai Contact Center : ₹ 5760/Per Month
- Ai Sales : ₹ 4320/Per Month
Dialpad also provides a free trial to users.
What are the top 5 features for Dialpad?
The top 5 features for Dialpad are:
- Call Center
- Contact Management
- Call Routing
- Call Recording
- Real Time Reporting
What type of customer support is available from Dialpad?
The available support which Dialpad provides is:
- Phone
- Live support
- Tickets
- Training
