Best Customer Experience Management Software for eCommerce Businesses

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List of 30 Best Customer Experience Management Software in eCommerce Industry

Showing 1 - 30 of 43 products
#1

Olark is a customer experience management software for eCommerce industry. This customer experience management platform can be used by Startups, Enterprises, SMEs, Freelancer. It provides main features like Agent Scheduling, Assignment Management, Call Me Option and more. Read Olark Reviews

Starting Price: $17 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Easyness..." - Naveen Pabreja

#2

Freshdesk is a Cloud Based customer experience management platform suitable for Startups, Enterprises, SMEs, Freelancer in eCommerce industry. Key features include Email Integration, Customer DataBase, Online Activation and more. Read Freshdesk Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"I liked the Developer support and API documentation..." - Jemin

#3

Salesforce is a customer experience management tool that is available on Web App, Windows, MacOs platforms. This eCommerce industry software also provides mobile support on IOS, Android platforms. Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API
Free Trial

Recent Review

"Salesforce application has helped me in managing and..." - Vishal Agarwal

#4

This customer experience management software includes various functions like Customer Management, Customer Support, Document Management for eCommerce industry. Simply CRM provides Monthly payment methods. Read Simply CRM Reviews

Starting Price: $25 Per Month

Mobile App
API
Free Trial

Recent Review

"I tried Zoho, HubSpot, Insightly and Pipedrive! I..." - Abel Sorensen

#5

Zoho CRM is a software that serves all businesses in eCommerce industry. You can purchase this customer experience management software via Monthly, Yearly payment options with free trial available. Read Zoho CRM Reviews

Starting Price: $11 User/Month, Billed Annually

Mobile App
API
Free Trial

Recent Review

"The user interface and the annual plans are..." - Yibadi

#6

LiveAgent is a Cloud Based customer experience management platform that is suitable for eCommerce industry. This solution has a broad range of features including CRM, CRM integration, Email Integration and more. Read LiveAgent Reviews

Starting Price: $9 Agent/Month

Mobile App
API
Free Trial

Recent Review

"That is so easy to use. Everyone in..." - Jozef

#7

This Cloud Based customer experience management tool is designed specifically for the eCommerce industry. It provides fundamental modules like Audit Trail, Case Management, Task Management and more. Read Zendesk Reviews

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"zendesk is very client friendly web side every..." - Mostafa Dakam

#8

ProProfs Help Desk is a customer experience management platform that is suitable for Startups, SMEs, Enterprises in eCommerce industry. This software supports English language and provides customization. Read ProProfs Help Desk Reviews

Starting Price: $30 Per Month

Mobile App
API
Free Trial

Recent Review

"I love how easy it is to integrate..." - Digital Mukul

#9

WorkHub Tasks is a customer experience management software for eCommerce industry. This customer experience management platform is for Freelancer, Startups, SMEs, Agencies, Enterprises and can be deployed on Cloud Based. Key features include Customer Management, Help Desk, Task Management and more. Read WorkHub Tasks Reviews

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"Compared to similar tools, WorkHub Tasks boasts superior..." - Nouman Saleem

#10

Kapture CX is a Cloud Based customer experience management platform suitable for Startups, SMEs, Enterprises in eCommerce industry. Key features include Customer Support, Knowledge Management, On-Demand (SaaS) and more. Read Kapture CX Reviews

Starting Price: $21 User/Month/Billed Annually

Mobile App
API

Recent Review

"Custom workflows..." - Sunil Kumar

#11

Trail Pharma CRM is a customer experience management software for eCommerce industry. This customer experience management platform can be used by Startups, SMEs, Agencies, Enterprises. It provides main features like CRM, CRM & Sales Dashboards, CRM & Sales Reports and more. Read Trail Pharma CRM Reviews

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"All in one ..." - V Yuvaraj

#12

Vtiger CRM is a customer experience management tool that is available on Web App, Windows, MacOs platforms. This eCommerce industry software also provides mobile support on IOS, Android platforms. Read Vtiger CRM Reviews

Starting Price: $12 User/Month

Mobile App
API
Free Trial

Recent Review

"- Cloud based, access from anywhere - Easy and..." - Sophia Anah

#13

This customer experience management software includes various functions like Case Management, CRM Analytics, Developer API for eCommerce industry. Ipiphany provides Monthly, Yearly payment methods. Learn more about Ipiphany

Starting Price: Available on Request

Mobile App
API
#14

Pointel Survey360 is a software that serves all businesses in eCommerce industry. You can purchase this customer experience management software via Onetime(Perpetual license) payment options with free trial available. Learn more about Pointel Survey360

Starting Price: Available on Request

Mobile App
API
Free Trial
#15

LitmusWorld for CX is a Cloud Based customer experience management platform that is suitable for eCommerce industry. This solution has a broad range of features including Campaigns, CRM, Customer Management and more. Learn more about LitmusWorld for CX

Starting Price: $0 Projects/Month

Mobile App
API
#16

This Cloud Based customer experience management tool is designed specifically for the eCommerce industry. It provides fundamental modules like Campaigns, Survey Management, Onboarding and more. Learn more about Netcore Product Experience

Starting Price: Available on Request

API
#17

Jebbit is a customer experience management platform that is suitable for Freelancer, Startups, SMEs, Agencies, Enterprises in eCommerce industry. This software supports English, Spanish language and provides customization. Learn more about Jebbit

Starting Price: Available on Request

Mobile App
API
Free Trial
#18

Umber Ghar is a customer experience management software for eCommerce industry. This customer experience management platform is for SMEs, Agencies, Enterprises and can be deployed on Cloud Based. Key features include Dashboard, Campaign Management, Client / Property Matching and more. Read Umber Ghar Reviews

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"It's a very innovative software which has eliminated..." - Anirudh Natuu

#19

aichatbot is a Cloud Based customer experience management platform suitable for Freelancer, Startups, SMEs, Agencies, Enterprises in eCommerce industry. Key features include API Integration, Data Security, Channel Management and more. Learn more about aichatbot

Starting Price: Available on Request

Mobile App
Free Trial
#20

WebMaxy Analyzer is a customer experience management software for eCommerce industry. This customer experience management platform can be used by Freelancer, Startups, SMEs, Agencies, Enterprises. It provides main features like Survey Management, Feedback Management, Surveys & Feedback and more. Read WebMaxy Analyzer Reviews

Starting Price: $33 Per Month

Mobile App
API
Free Trial

Recent Review

"Easy to integrate, user-friendly interface, reasonable price, decent..." - Nick Contado

#21

WixAnswers.com is a customer experience management tool that is available on Web App platforms. This eCommerce industry software doesn’t provide mobile support. Read WixAnswers.com Reviews

Starting Price: $24 Per Month

Free Trial

Recent Review

"User-friendly interface: Wix Answers has an intuitive and..." - syed ali

#22

This customer experience management software includes various functions like Campaigns, Customer Management, Marketing Analytics for eCommerce industry. Lifesight provides Yearly payment methods. Learn more about Lifesight

Starting Price: Available on Request

API
#23

Yotpo is a software that serves all businesses in eCommerce industry. You can purchase this customer experience management software via Monthly, Yearly payment options with free trial available. Read Yotpo Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"They send emails to customers acking for reviews...." - Brittany Ell

#24

SendUsReviews is a Cloud Based customer experience management platform that is suitable for eCommerce industry. This solution has a broad range of features including Survey Management, Customer Review Platform, Review Monitoring and more. Learn more about SendUsReviews

Starting Price: $99 Per Month

#25

This None customer experience management tool is designed specifically for the eCommerce industry. It provides fundamental modules like Offline Access, Survey Management, Self Service Portal and more. Read CViewSurvey Reviews

Starting Price: Available on Request

Recent Review

"Cviewsurvey helps a non-technical user or common man..." - Shubham Kumar

#26

Knowmax is a customer experience management platform that is suitable for Startups, SMEs, Agencies, Enterprises in eCommerce industry. This software supports Arabic, English, French, Spanish language and provides customization. Learn more about Knowmax

Starting Price: Available on Request

Mobile App
API
Free Trial
#27

CEO Culture Dashboard is a customer experience management software for eCommerce industry. This customer experience management platform is for Freelancer, Startups, SMEs, Agencies, Enterprises and can be deployed on Cloud Based. Key features include Survey Management, 360 Degree Feedback, Feedback Management and more. Read CEO Culture Dashboard Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"It benefits, I enjoyed how versatile the benefits..." - Smartphoneworlds

#28

Zenloop is a Cloud Based customer experience management platform suitable for Startups, SMEs, Enterprises in eCommerce industry. Key features include Survey Management, 360 Degree Feedback, Feedback Management and more. Learn more about Zenloop

Starting Price: Available on Request

Mobile App
API
#29

LeadSquared is a customer experience management software for eCommerce industry. This customer experience management platform can be used by Startups, SMEs, Enterprises. It provides main features like Capture Leads from Twitter/Facebooks, CRM & Sales Dashboards, CRM & Sales Reports and more. Read LeadSquared Reviews

Starting Price: $17 User/Month/Billed Annually

Mobile App
API
Free Trial

Recent Review

"Its advanced search filter options..." - Imran Faruquei

#30

SurveySensum is a customer experience management tool that is available on Windows, MacOs platforms. This eCommerce industry software doesn’t provide mobile support. Learn more about SurveySensum

Starting Price: Available on Request

Mobile App

Last Updated: January 02, 2024