What is Custify?
Custify’s Customer Success Platform engineered for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Customer Success Managers always reach out proactively and efficiently.
Custify Starting Price
$ 899/Up to 3 Seats / Users
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Custify Screenshots
Key Features of Custify
Here are the powerful features that make Custify stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- 360 Degree Feedback
- Account Alerts
- Account Management
- Accounting Management
- Analytics
- Call Reporting
- Communication Management
- Complaint Monitoring
- Customer Engagement
- Customer Lifecycle Management
- Customer Management
- Customer Support
- Dashboard
- Feedback Collection
- Feedback widget
- Health Score
- Action planning and follow-up workflows
- Alert and notification system
- Automated report generation and distribution
- Automated survey distribution
- Benchmarking and comparative analysis
- Closed-loop feedback management
- Collaboration and sharing features
- Customer Experience Management
- Customer feedback collection
- Customer journey mapping and analysis
- Customer loyalty and retention tracking
- Customer Satisfaction
- Customer satisfaction metrics tracking
- Customer satisfaction score calculation
- Customer Segmentation
- Customer sentiment analysis
Custify Pricing
Here are the pricing plans for Custify. Choose the plan that best fits your requirements and budget. Get Detailed Custify pricing as per your requirements.
- Tracking of health scores / KPIs
- Customer 360° profiles
- Customer outreach directly from Custify
- Customer segmentation
- Automation / Playbooks
- Actionable task management
- Custom integrations
- Concierge onboarding
Custify Specifications
Get a closer look at the technical specifications and system requirements for Custify. Find out if it's compatible with your operating system and other software.
- GMail
- Slack
- Hubspot
- Zapier
- ChargeBee
- Segment
- Zoho CRM
- Zendesk Support
- Salesforce
- Intercom
- Pipedrive
- Freshdesk
- Stripe
- Recurly
- Close CRM
Custify Comparisons
Compare Custify with other similar options available in Customer Success Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Custify Description
Here's the comprehensive description of Custify. Gain a brief understanding of its unique features and exceptional benefits.
Custify offers a Customer Success Platform and is primarily designed for B2B SaaS businesses. It enables the Customer Success Managers to help reducing churn and increase customer lifetime value of their accounts.
Custify also gathers data from various systems like CRM, support or billing and also is able to collect in-product usage insights automatically. All this is then presented along with all relevant customer success KPIs and client interactions in an easy to understand dashboard.
Whenever a customer got stuck during the onboarding process, had a expired trial or dropped in usage, Custify will know and proactively inform the Customer Success Managers. For workflows that are information driven and repetative, the sophisticated automation engine can take care of. The features include, among others:
- Customer 360 view: All customer data from your systems like CRM, support, billing, etc. in one single place without spreadsheet maintenance.
- Growth: enabling you to automatically identify renewal, growth, and upsell opportunities.
- Tasks and Alerts: Get notifications when a customer is at risk to renew, stuck in onboarding, and is about to churn or when the opportunities emerge.
- Customer Health: Identify at-risk customers and minimize unwanted churn. Keep track of your KPIs and determine health scores.
- Automation: Design playbooks and automate low-touch Customer Success workflows and concentrate on white-glove tasks.
- Customer Lifecycle: Perceive product adoption and increase customer satisfaction while onboarding, ensure contract renewals, and turn customers into advocates.
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Custify FAQs
How much does Custify cost?
The starting price of Custify is ₹ 64728/Up to 3 Seats / Users. It has different pricing plans:
- Standard : ₹ 64728/Up to 3 Seats / Users
The details of Custify’s free trial have not been shared by the vendor.
What apps do Custify integrate with?
Custify integrates with various apps:
- GMail
- Slack
- Hubspot
- Zapier
- ChargeBee
- Segment
- Zoho CRM
- Zendesk Support
- Salesforce
- Intercom
- Pipedrive
- Freshdesk
- Stripe
- Recurly
- Close CRM
What are the top 5 features for Custify?
The top 5 features for Custify are:
- Customer Management
- Customer Support
- Survey Management
- Onboarding
- 360 Degree Feedback
