Critique

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Features
User Reviews

What is Critique?

Critique is an online reputation management software crafted for different types of properties to manage all their online reviews. It lets users collect, track, monitor and respond to all the online reviews from one place.

Pricing

Critique Starting Price

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Key Features of Critique

Here are the powerful features that make Critique stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Billing & Invoicing
Built-in Accounting
Capacity Monitoring
Contact Management
Conversion Tracking
Customer Targeting
Email Marketing
Employee Management
Food Costing
Keyword Filtering
Marketing Automation
Response Management
Review Monitoring
360 Degree Feedback
A/B Testing
Action Management
Ad hoc Analysis
Ad Hoc Reports
Alerts/Notifications
Analytics
Archiving
Article Author Database
Asset Management
Audience Segmentation
Audience Targeting
Auto-Update Media Lists
Automated Publishing
Automated Response
Benchmarking
Brand Management
Brand Tracking
Budgeting & Forecasting
Business Insights
Call Recording
Call Routing
Caller Identification
Campaign Management
Change Management
Channel Analysis
Clippings Management
Collaboration
Communication Management
Communications Calendar
Competing Product Analysis
Competitive Analysis
Competitor Analysis
Complaint Monitoring
Compliance Management
Configurable Alerts
Consolidation / Roll-Up
Contact Management
Content Discovery
Content Management
Content Syndication
Conversion Tracking
CRM
Customer Engagement
Customer Experience Management
Customer Feedback
Customer Review Platform
Customer Segmentation
Customer Support
Dashboard
Data Extraction
Data Security
Data Visualization
Detailed Analytics
Digital Asset Management
Direct Mail Management
Distributed Call Recording
Email Distribution
Email Marketing
Event Management
Event Triggered Recording
Feedback Collection
Feedback management
Fulfillment Distribution
Gamification
Impact Scoring
Influencer Tracking
Investigation Management
Issue Tracking
IVR / Voice Recognition
Key Performance Indicators
Keyword Research Tools
Keyword Tracking
Knowledge Management
Lead Engagement
Localization
Machine Learning
Mapping
Market Analysis
Messaging
Multi-Channel Collection
Multi-Channel Publishing
Multi-Channel Social Integration
Multi-Store Management
Multi-User Collaboration
Negative Feedback Management
On-Site Feedback Form
Online Reputation Management
Opinion Monitoring
Performance Metrics
Post Scheduling
Pre-Approved Content Library
Predictive Analytics
Press Monitoring
Press Release Builder
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Publish Scheduling
Qualitative Analysis
Quantitative Analysis
Rank Tracking
Real Time NPS Tracking
Real-time Chat
Reporting/Analytics
Reputation Management
Response Management
Restaurant Inventory Management
Restaurant Management
Restaurant Marketing
Restaurant Reservations
Review Management
Review Monitoring
Review Notification
Review Request
Scorecarding
Sentiment Analysis
SEO Management
Social Listening
Social Media Integration
Social media management
Social Media Marketing
Social Media Metrics
Social Media Monitoring
Social Media Tagging
Social Sharing
Strategic Planning
Survey Management
Team Collaboration
Text Analysis
Text Mining
Ticket Management
Trend Analysis
Trend Tracking
Video Content
Website Monitoring
White Label

Critique Specifications

Get a closer look at the technical specifications and system requirements for Critique. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly, Yearly

Accessibility :

Customization

Desktop Platforms :

Web app

Language Support :

Afrikaans

Arabic

Bhutani

Burmese

Cambodian

Chinese

Dutch

English

German

Hindi

Japanese

Portuguese

Romanian

Russian

Spanish

Thai

Vietnamese

Business :

Freelancers

StartUps

SMBs

Agencies

Available Support :

Company Details :

Company Name : eZee Technosys Pvt. Ltd

Headquarter : Surat

Website : Visit Website

Full Address : eZee Technosys Pvt. Ltd. D-113, International Trade Center Majura Gate, Surat - Gujarat, 395002 India

Critique Description

Here's the comprehensive description of Critique. Gain a brief understanding of its unique features and exceptional benefits.

Critique, an online reputation management system by eZee manages all the reviews across the web and fortify the digital reputation of the properties.

Critique will bring the reviews from the travel websites like TripAdvisor, Booking.com, Trivago and many more to which the hotel is connected with under one roof. The users can track the sources of the reviews too, thereby can get an overview on sites bringing more or less reviews.

The system provides deep insights into the services which are preferred by the guests and which are not. The user can then work accordingly on the weak points. One can mail the reviews directly from the system itself. Additionally, sentiment analysis can be performed to gauge the guest’s behaviour.

The users will get notification for new review once a day. The system also lets the user translate the review in the desired language. Furthermore, the user can bifurcate the reviews as per the actions are taken on it. This will keep the reviews organized effectively.

A detailed graphical representation to inspect every parameter of your hotel in a form of graphical representation. This will help you to have distinct and detailed understandings of your hotel’s various parameters have improved or worsened according to reviews received.

Critique is hence a one-stop solution which encompasses several ways to expertly manage reviews for hoteliers.

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