What is Crisp?
Crisp is a multi-channel customer support software that helps startups and SMB's to scale their customer relationship through a wide range of features in order to gather Sales, Marketing & Support within one unique dashboard.
Crisp Starting Price
$ 0/Forever
Our Awards and Recognition
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Key Features of Crisp
Here are the powerful features that make Crisp stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Event Logs
- Remote Access
- Active Directory management
- Asset Management
- Backup and Recovery
- Change Management
- Cloud management
- Configuration Management
- Data Encryption
- Database management
- Disaster recovery planning
- Endpoint protection
- Firewall management
- Help desk ticketing
- Incident Management
- IT Management
- A/B Testing
- Attribution Modeling
- Budgeting & Forecasting
- Campaign Management
- Campaign Tracking
- Channel Analytics
- Channel Attribution
- Channel Management
- Collaboration
- Contact Database
- Contact Discovery
- Contact Import/Export
- Content Management
- Conversion Tracking
- Dashboard
- Deal Registration
- 360 Degree Feedback
- Account Alerts
- Account Management
- Accounting Management
- Analytics
- Call Reporting
- Communication Management
- Complaint Monitoring
- Customer Engagement
- Customer Lifecycle Management
- Customer Management
- Customer Support
- Dashboard
- Feedback Collection
- Feedback widget
- Health Score
- 360 Degree Feedback
- Action Management
- Agent Productivity
- Alerts & Notifications
- Alerts / Escalation
- Alerts/Escalation
- Analytics
- Annotations
- Appointment Management
- Archiving
- Auto-tag tickets
- Automated Routing
- Batch Communications
- Billing & Invoicing
- Blogs
- Brand Management
- Additional Language
- Advanced Reporting
- AI Chatbots
- AI Customer Service
- AI Knowledge Base
- AI Tools
- API Integration
- Bot Building & Solutions
- Broadcast & Campaigns
- Channel Management
- Chatbot
- Chatbot Configuration
- ChatGPT Apps
- Conversation Flow Builder
- Conversational AI
- Conversational Support
Crisp Pricing
Here are the pricing plans for Crisp. Choose the plan that best fits your requirements and budget. Get Detailed Crisp pricing as per your requirements.
- Live Chat
- Mobile Apps
- Notifications
- 2 operators
- Triggers
- Canned Responses
- Team Inbox
- Live Chat
- 4 operators
- Live Translate
- Chatbots
- Knowledge Base
- Campaigns
- CRM
Crisp Specifications
Get a closer look at the technical specifications and system requirements for Crisp. Find out if it's compatible with your operating system and other software.
Crisp Comparisons
Compare Crisp with other similar options available in IT Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Crisp Description
Here's the comprehensive description of Crisp. Gain a brief understanding of its unique features and exceptional benefits.
Get feedback for your startups
As a young startup, getting feedback is one of the most important asset. Thanks to Crisp, you can freely (and for ever) integrate a live chat to your website to chat with your early adopter. This Live Chat comes with mobile apps so that you can respond anywhere and anytime with the most care you can.
Create a multi-channel customer support strategy
Through a shared inbox, you can easily build a multi-channel customer support strategy to help your business respond to each of your customers and make them feel unique. Thanks to many integrations, you can connect Facebook Messenger, Emails, Live Chat, Twitter, SMS and even Telegram or Line to your inbox so that all messages come in the same inbox. Quite Easy, right?
Furthermore, with a great support, comes great responsibility so you should be able to let your customers find their way through the question they have. A knowledge base is an inevitable way of doing a great service for your customers.
Send targeted emails and in-app messages
Regarding Marketing automation, Crisp has built different features that let you scale your marketing support. So thanks to a campaign feature, you're able to send in-app messages that reach your user through the Chatbox or via emails.
Drip marketing campaigns are also available so that you can set your onboarding on autopilot !
Get more sales with a chatbot
Through the chatbot, you're able to build incredible automation workflows that will delight your customers. All you have to do is to set your pipeline accordingly to your process so that you're salespeople just have to close the deals.
Overall Crisp Reviews
Thinking about using Crisp? Check out verified user reviews & ratings based on Crisp's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Crisp Pros and Cons
"Crisp has transformed our customer support, propelling it to a level above the competition. Our customers now know they can consistently rely on us for prompt and efficient resolution of any issues."
"Crisp has transformed our customer support, propelling it to a level above the competition. Our customers now know they can consistently rely on us for prompt and efficient resolution of any issues."
1 Crisp Reviews
Hear directly from customers who have used Crisp. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
OleksandrT.
Product Manager
Used the software for : Less than 6 months (Daily)
Company Size :11-50 employees
Verified By : 
Supercharging Customer Support for SaaS Startups
Crisp has transformed our customer support, propelling it to a level above the competition. Our customers now know they can consistently rely on us for prompt and efficient resolution of any issues.
Crisp Mobile App Experience
Crisp After Sales Service Rating
What do you like best about Crisp?
Crisp has transformed our customer support, propelling it to a level above the competition. Our customers now know they can consistently rely on us for prompt and efficient resolution of any issues.
What do you dislike about Crisp?
Crisp has transformed our customer support, propelling it to a level above the competition. Our customers now know they can consistently rely on us for prompt and efficient resolution of any issues.
What features is Crisp currently missing?
Ready-made integrations with many CRMs are missing.
What other products like Crisp have you used or evaluated?
Freshdesk, Zendesk, Tawk.io
Alternatives of Crisp
Explore alternative software options that can fulfill similar requirements as Crisp. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Crisp FAQs
How much does Crisp cost?
The starting price of Crisp is ₹ 0/Forever. It has different pricing plans:
- Basic : ₹ 0/Forever
- Pro : ₹ 1800/Per Month
- Unlimited : ₹ 6840/Per Month
Crisp also provides a free trial to users.
What are the top 5 features for Crisp?
The top 5 features for Crisp are:
- Email Integration
- Knowledge Management
- Customer DataBase
- Live chat system
- Document Storage
What type of customer support is available from Crisp?
The available support which Crisp provides is: