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Cozy Vision IVR

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What is Cozy Vision IVR?

Cozy Vision Interactive Voice Response (IVR) system helps you in automating inbound calls that are repetitive in nature. According to many sources, 50% of inbound calls are repetitive in nature, and do not require an agent's participation. Some of such calls include account information retrieval, flight information, pricing, record updates, new password or pin generation, and transaction processing.

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Cozy Vision IVR Starting Price

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Key Features of Cozy Vision IVR

Here are the powerful features that make Cozy Vision IVR stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Call Tracking Software Cloud Telephony Software IVR Software Hosted IVR Solutions Cloud IVR Solutions

Analytics
Analytics / ROI Tracking
Archiving
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Sharing
Call Tracking
Caller ID
Caller Identification
Campaign Management
Campaign Tracking
Channel Attribution
Channel Management
Communication Management
Contact Database
Contact Management
Conversational AI
Conversion Tracking
CRM
Cross-Channel Attribution
Customer Journey Mapping
Dashboard
Distributed Call Recording
Email Marketing
Employee Directory
Event Triggered Actions
Event Triggered Recording
File Transfer
For Developers
Form Builder
Goal Tracking
Inbound Reporting
Instant Retrieval
Intent Recognition
IVR / Voice Recognition
Keyword Tracking
Lead Capture
Lead Distribution
Lead Enrichment
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Scoring
Lead Segmentation
Mobile Access
Multi-Campaign
Multi-Touch Attribution
Omni-Channel
On-Demand Recording
Outbound Reporting
Pageview Tracking
Performance Metrics
Predictive Analytics
Recording Bookmarking
Referral Source Tracking
Ring Groups
ROI Tracking
Scheduled Recording
Screen Activity Recording
Sentiment Analysis
SIP Trunking
Speech Recognition
Time on Site Tracking
User Interaction Tracking
Virtual Call Center
Visitor Identification
VoIP
Website Analytics

After Call Work
Analytical Reports
API Integration
Audio / Video Conferencing
Auto Dialer
Auto Rotate
Billing & Invoicing
Blind Transfer
Built-In CRM
By-Extension Reporting
Call Barging
Call Cascading
Call Center
Call Center Management
Call Conference
Call Control
Call Disposition and Notes
Call Duration
Call Hold
Call Hold Music
Call Logging
Call Logs
Call Monitoring
Call Mute
Call Queuing
Call Recording
Call Reminder
Call Routing
Call Volume
Caller ID
Caller Identification
Carrier Access Billing
Chat / Messaging
Complete Messaging Platform
Conferencing
Contact History
Contact Management
Contact Tags and Custom Fields
Contract Management
Country Blocking
CRM integration
Custom Sender ID
Customisable Welcome Greeting
Customizable Billing
Data import and Synchronization
Desktop Notifications
Email Notifications
Email Support
Employee Directory
Enhanced Caller ID
Fax Management
Flexible Rate Tables
Forward to Device
Forward to Phone
Global Connect
Historical Reporting
Holiday Mapping
Inbound Reporting
Incoming Call ID
Incoming SMS
Internal Call Transfer
International Numbers
IVR / Voice Recognition
IVR and Dial Groups
IVR System
Lead Management
Live Call Monitoring
Mobile Access
Mobile App
Mobile SMS
Multi Lingual IVR
Multiple Accessline
Multiple Extension
Multiple Scripts
Multiple Simultaneous Calls
Multiuser Login & Role-based access control
Onboarding Coach
Online Fax
Outbound Caller ID
Outbound Reporting
Outgoing Call Tracking
Outgoing SMS
Personalized Greetings
Phone Key Input
Phone Support
Post-Paid Systems
Power Dialer
Pre-Paid Systems
Predictive Dialer
Provisioning
Rating
Real Time Reporting
Remarketing
Reporting
Screen Pop-up
Self Service Portal
Service Order System
Session Summary Notes
Single Access Number
SIP Trunking
Skill Based Routing
Smart Call Tracking
Smart DID Routing
SMS
Speech Analytics
Stand Alone Dialer
Sticky Agent
Survey Management
Telemarketing Management
Text to Speech
Toll Free Number
Unattended Call Management
Unlimited Concurrent Calls
Virtual Call Center
Virtual Extensions
Voice & Data Integration
Voice Customization
Voice Mail
Voicemail Transcription
VoIP
Warm Transfer
Web to Lead
Webchat
Who Answered Log

Call analytics
Call Authentication and Verification
Call Dispositioning
Call Escalation
Call forwarding
Call Logging
Call Metrics and Reporting
Call Monitoring
Call Queuing
Call Recording
Call Routing
Call screening
Call Transfer
Call whispering
Caller Identification
CRM integration
DTMF (Dual-Tone Multi-Frequency) Input Support
IVR Scripting
Language Selection
Menu Options
Multi-Level Prompts
Outbound Call Support
Personalized Greetings
Speech-to-Text Conversion
Survey and Feedback Collection
Text-to-Speech Conversion
Time-Based Routing
Virtual Assistant Integration
Voice Recognition
Voicemail integration

Automatic Call Distribution
Call analytics
Call analytics and reporting
Call Center Scripting
Call disposition codes
Call forwarding
Call Quality Monitoring
Call Queuing
Call Recording
Call Routing
Call Screening and Filtering
Call Transfer to Live Agents
Call Transfers
Call Whisper and Barge-In
Caller ID recognition
Customizable IVR Menus
Do-Not-Call Compliance
Integration with CRM systems
Interactive Voice Response
Multi-language support
Music on Hold
Outbound IVR Campaigns
Real-Time Call Monitoring
Speech Synthesis
Time-of-Day Routing
Virtual Receptionist
Voice Prompts and Announcements
Voice Recognition
Voicemail integration
Web-based Management Interface

Automatic Call Distribution
Call analytics
Call analytics and reporting
Call Center Scripting
Call disposition codes
Call forwarding
Call Quality Monitoring
Call Queuing
Call Recording
Call Routing
Call Screening and Filtering
Call Transfer to Live Agents
Call Transfers
Call Whisper and Barge-In
Caller ID recognition
Customizable IVR Menus
Do-Not-Call Compliance
Integration with CRM systems
Interactive Voice Response
Multi-language support
Music on Hold
Outbound IVR Campaigns
Real-Time Call Monitoring
Speech Synthesis
Time-of-Day Routing
Virtual Receptionist
Voice Prompts and Announcements
Voice Recognition
Voicemail integration
Web-based Management Interface

Cozy Vision IVR Specifications

Get a closer look at the technical specifications and system requirements for Cozy Vision IVR. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Accessibility :

Mobile Support

Desktop Platforms :

Web app

Language Support :

English

Business :

StartUps

SMBs

Agencies

Enterprises

Available Support :

Phone

Cozy Vision IVR Categories on SoftwareSuggest :

Cloud Telephony Software IVR Software Hosted IVR Solutions Cloud IVR Solutions

Company Details :

Company Name : Cozy Vision Technologies Pvt Lmt

Headquarter : Delhi

Website : Visit Website

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