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Convoso
What is Convoso?
Convoso is the cloud-based solution for the call center management. Having robust and reliable tool for the contact platform. Accelerate the sales productivity by improving conversion time and deliver instant services.
Pricing
Convoso Starting Price
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Awards
Our Awards and Recognition
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Key Features of Convoso
Here are the powerful features that make Convoso stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
Call Center Software
Call Recording Software
Digital Voice Logging System
Call Tracking Software
Predictive Dialer Software
- Action Management
- Activity Tracking
- Agency Management
- Alerts / Escalation
- Analytics
- Application Integration
- Applications Management
- Appointment Management
- Archiving
- Assessments
- Audio / Video Conferencing
- Audit Management
- Auto Dealer
- Auto Dialer
- Auto-Dialing
- Automated Notices
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- Archiving
- Archiving & Retention
- Assessments
- Audio / Video Conferencing
- Auto-Dialing
- Call Center Management
- Call Logging
- Call Monitoring
- Call Parking
- Call Recording
- Call Routing
- Call Sharing
- Chat / Messaging
- Collaboration
- Contact Management
- Content Management
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- Dashboards & Analytics
- Multi-user capable
- Advanced Search
- Archiving & Retention
- Call Logs
- Call Monitoring
- Call Recording
- Call Results
- Call Sharing
- Centralized Monitoring
- Compliance management
- File Transfer
- Instant Retrieval
- On-Demand Recording
- Quality Management
- Recording Bookmarking
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- Analytics
- Analytics / ROI Tracking
- Archiving
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Sharing
- Call Tracking
- Caller ID
- Caller Identification
- Campaign Management
- Campaign Tracking
- Channel Attribution
- Channel Management
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- Insurance Tracking
- Skills & Competencies
- Task Management
- Work Hour Tracking
- AI / Machine Learning
- Analytics
- Auto Dialer
- Auto-Dialing
- By-Extension Reporting
- Call Center Management
- Call Duration
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
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Convoso Screenshots
Convoso Specifications
Get a closer look at the technical specifications and system requirements for Convoso. Find out if it's compatible with your operating system and other software.
Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
Desktop Platforms :
Language Support :
Business :
Available Support :
Convoso Categories on SoftwareSuggest :
Integrations :
- Jornaya
- Balto
- LeadsPedia
- ActiveProspect
- Boberdoo
- SalesForce
Company Details :
Convoso Comparisons
Compare Convoso with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Convoso Resources
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Convoso Customers
Convoso Videos
Overall Convoso Reviews
Thinking about using Convoso? Check out verified user reviews & ratings based on Convoso's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Convoso Pros and Cons
"Pros: The best implementation and support team I have ever worked with. They help you set up everything and are always there for you when you need help or if there are any issues. The software is incredibly powerful and customizable. Its features far exceed any other solution in the market for outbound call center software. The predictive dialer increased our contact rates and with their hyper-accurate voicemail detector, we saved a lot of time and money."
"List Management, Real time Dashboard, Dynamic Scripting, Answering Machine Detection, Compliance Support"
"How many robust features it had."
"Cons: The admin interface could be improved to be more visually pleasing but the customization of the software makes up for it."
"It requires a newer computer and strong internet."
"The UI while great, can be a bit confusing with where a lot of the features may be located. Other than that, it is a very easy product to use."
4 Convoso Reviews
Hear directly from customers who have used Convoso. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
JesseF.
Used the software for : 2+ years
Company Size :51-200 employee
The best call center software!
Convoso has the most incredible support team. I became close friends with everyone who supported me in the journey of using their software. I couldn’t recommend Convoso enough! In my opinion, it is the best outbound predictive dialer in the world by a massive margin. If you want to increase your profits and work with one of the best teams in the world, you should try Convoso.
Convoso Mobile App Experience
Convoso After Sales Service Rating
What do you like best about Convoso?
Pros: The best implementation and support team I have ever worked with. They help you set up everything and are always there for you when you need help or if there are any issues. The software is incredibly powerful and customizable. Its features far exceed any other solution in the market for outbound call center software. The predictive dialer increased our contact rates and with their hyper-accurate voicemail detector, we saved a lot of time and money.
What do you dislike about Convoso?
Cons: The admin interface could be improved to be more visually pleasing but the customization of the software makes up for it.
Do you think Convoso delivers value for the money spent?
Yes
Are you satisfied with Convoso features?
Yes
Did implimentation of Convoso was easy?
Yes
What features is Convoso currently missing?
We were waiting for their new IVA product.
How Convoso is better/different from its competitors?
Convoso is the best outbound dialer!
Useful 0
HeatherG.
Used the software for : 2+ years
Company Size :51-200 employee
Contact Rates Increased 3x
We sought out a new system because of our contact rates and Convoso not only came through they increased our sales and efficiencies 3x. Worth every penny.
Convoso IOS App Experience
Convoso After Sales Service Rating
What do you like best about Convoso?
List Management, Real time Dashboard, Dynamic Scripting, Answering Machine Detection, Compliance Support
What do you dislike about Convoso?
It requires a newer computer and strong internet.
Do you think Convoso delivers value for the money spent?
Yes
Are you satisfied with Convoso features?
Yes
Did implimentation of Convoso was easy?
Yes
What features is Convoso currently missing?
No! Everything is there.
What other products like Convoso have you used or evaluated?
Ytel, Five9, Call Tools, Phone Burner, InContact, Ring Central, Geneysis, Fonality
How Convoso is better/different from its competitors?
Plan for shaken/stir, reporting is clean and dynamic, scripting is dynamic, automation and Omnichannel marketing, contact rates and answering machine detection are unparalleled.
Useful 0
CarterB.
Used the software for : 2+ years
Company Size :51-200 employee
An easy to use software that seems to do it all.
After switching to Convoso, our contact rate to our leads shot up exponentially and in turn we started making much more revenue in sales. The software has so many functions that sometimes it is hard to know what it all does. Thanks to an amazing CSM and support team, any question that I have is answered very quickly.
Convoso Mobile App Experience
Convoso After Sales Service Rating
What do you like best about Convoso?
How many robust features it had.
What do you dislike about Convoso?
The UI while great, can be a bit confusing with where a lot of the features may be located. Other than that, it is a very easy product to use.
Do you think Convoso delivers value for the money spent?
Yes
Are you satisfied with Convoso features?
Yes
Did implimentation of Convoso was easy?
Yes
What features is Convoso currently missing?
Not that I can think of
What other products like Convoso have you used or evaluated?
Phoneburner
How Convoso is better/different from its competitors?
They have so many more features to contact your leads and manage them in an easy way.
Useful 0
MIchaelK.
Used the software for : 2+ years
Company Size :51-200 employee
My Convoso Experience
Convoso is a predictive dialer with Realtime Agent & Profit analytics, Reputation Scoring, Caller ID and DID management and Artificial Intelligence. These cutting edge features are the forefront but not all of the feature to ensure your agents, campaign and lead sources are delivering profit.
Convoso IOS App Experience
Convoso After Sales Service Rating
What do you like best about Convoso?
Convoso ease of use and support are essential to any business when tackling larger and more aggressive goals.
What do you dislike about Convoso?
I don't have any emerging cons
Do you think Convoso delivers value for the money spent?
Yes
Are you satisfied with Convoso features?
Yes
Did implimentation of Convoso was easy?
Yes
What features is Convoso currently missing?
They continually develop so there features all always updated
What other products like Convoso have you used or evaluated?
I have used Voice Broadcast, Workflow Automation both which became essential to the value we deliver to our consumers
How Convoso is better/different from its competitors?
The support staff is second to none and the always on is such a welcome asset to any business who worries about maximum up time!
Useful 0
Alternatives of Convoso
Explore alternative software options that can fulfill similar requirements as Convoso. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Convoso FAQs
What apps do Convoso integrate with?
Convoso integrates with various apps:
- Jornaya
- Balto
- LeadsPedia
- ActiveProspect
- Boberdoo
- SalesForce
What are the top 5 features for Convoso?
The top 5 features for Convoso are:
- CRM integration
- Quality Management
- Call Routing
- Call Recording
- Real Time Monitoring
What type of customer support is available from Convoso?
The available support which Convoso provides is:
- Phone
- Live support
- Tickets
- Training
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