In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zendesk versus UVdesk. To get better insight, here’s how users have rated these products. Zendesk is rated 4.5 while UVdesk is rated 4.6.
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Compare pricing of Zendesk vs UVdesk with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, UVdesk comes in 4 packages: Basic, Pro, Enterprise, Open Source.
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and UVdesk for better insights.
Zendesk and UVdesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Below is the comparison of the starting price and payment method of Zendesk and UVdesk. You can purchase Zendesk with Agent/Month payment plans. Whereas, UVdesk provides User/Month payment plans. Zendesk provides a free trial whereas, UVdesk does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
SAAS
Compare between Zendesk and UVdesk based on their key features and functionalities to pick the right one for your business.
Audit Trail
Case Management
Task Management
Appointment Management
API Integration
Customer DataBase
Performance Metrics
Social Media Integration
Self Service Portal
Assignment Management
Asset Management
Cloud Computing
Customer Support
Email Integration
Email Templates
Knowledge Management
Mass Email
On-Demand (SaaS)
Social CRM
Lead Management
Asset Management
Knowledge Management
Project Management
Self Service Portal
Access Controls
Knowledge Base
Contract Management
Incident Management
Ticket Management
Problem Management
Compare how Zendesk stacks up against UVdesk in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Zendesk and UVdesk in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 40 reviews while UVdesk has 5 reviews
web side is coustomer friendly
Pros
zendesk is very client friendly web side every step is very simple and easy to used for normal person
Cons
if you decrease the cost then more or more client come for visit the zendesk web side
Best Helpdesk
Pros
User Friendly Interface and their support team is very good
Cons
URL Settings
Good
Pros
Product is easy to use. Convenient and simple to understand, even for a fresher.
Cons
Canned response feature, Escalation feature can be improved as of now.
Deployment is a crucial factor to consider while buying Help Desk Software. Zendesk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. UVdesk is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Zendesk with UVdesk. Zendesk offers Email, Phone, Live Support, Training and Tickets to its customers, while UVdesk provides Email, Phone, Live Support and Tickets.
phone
live support
tickets
training
phone
live support
tickets
phone
live support
tickets
training
Zendesk and UVdesk are supported in the following languages.
Chinese
Danish
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
Arabic
Danish
English
French
German
Italian
Spanish
Turkish
Chinese
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Spanish
Swedish
The target customer base of Zendesk vs UVdesk is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMBs
Enterprises
Startups
Enterprises
SMBs
Freelancer
Startups
Enterprises
SMBs
Freelancer
Find out which tools Zendesk and UVdesk integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!
Trello
Mailchimp Activity
Shopify
Salesforce
Klaus
Proactive Campaigns
Tymeshift
TeamViewer
Unbabel
Narvar
(Not Provided by Vendor)
(Not Provided by Vendor)
To gain a better understanding of how these Zendesk and UVdesk work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Zendesk and UVdesk and learn how they operate. Explore the company name, its location, and more!
