What is Comm100?
Comm100 Live Chat tool for Enterprise is an advanced version of Comm100 Live Chat that aims to help organizations deliver superior customer service with ease, by employing a bundle of features that are specifically designed for established teams. Comm100 Live Chat allows getting help from other agents a chat session.
Comm100 Starting Price
$ 31/Agent/Month
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Key Features of Comm100
Here are the powerful features that make Comm100 stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Audio / Video Conferencing
- Chat/Messaging
- Email Management
- Employee Directory
- Event Calendar
- File Sharing
- Agent Scheduling
- Alerts / Escalation
- Analytics
- Analytics/ROI Tracking
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audience Segmentation
- Auto Dialer
- Automatic Chat Translation
- Chat / Messaging
- Chatbot
- Code-free Development
- Contextual Guidance
- For Developers
- For Sales
- Intent Recognition
- Interactive Content
- Lead Distribution
- Lead Enrichment
- Lead Notifications
- Lead Nurturing
- Lead Scoring
- Multi-Channel Communication
- Multi-Language
- Omni-Channel
Comm100 Screenshots
Comm100 Pricing
Here are the pricing plans for Comm100. Choose the plan that best fits your requirements and budget. Get Detailed Comm100 pricing as per your requirements.
- Live Chat
- Configurable chat button and window
- Multi-language chat
- Real-time visitor and agent monitoring
- 24/7 live chat support
- Canned messages
- Pre-chat survey (no custom fields)
- Accept chats automatically
- Transfer chats to agents
- Team chat (agent-to-agent)
- Offline message form
- Set agent’s maximum simultaneous chats
- Basic reporting
- Auto proactive chat (invitation) - simple
- Push page
- Ban visitors
- Visitor rating
- 12 months data storage
- Everything in Live Chat Startup, plus:
- Audio-video chat
- Multiple campaigns
- Role management
- Custom fields
- Offline message report
- View reports by campaigns
- Pre-chat survey (with custom fields)
- Post-chat survey (with custom fields)
- 24 months data storage
Comm100 Specifications
Get a closer look at the technical specifications and system requirements for Comm100. Find out if it's compatible with your operating system and other software.
- Slack
- Zapier
- Shopify
- Wordpress
- Drupal
- Salesforce
- Zendesk
- GoToMeeting
- Dynamic 365
- Cisco
- SMS
- Telegram
- WhatsApp Business
- LINE
Comm100 Comparisons
Compare Comm100 with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Comm100 Description
Here's the comprehensive description of Comm100. Gain a brief understanding of its unique features and exceptional benefits.
The PCI compliant secure form allows requesting sensitive data like as credit card number from visitors through a chat window. No such data will be stored in database and agents can access the data during the chat session. Once chat session ends, both agents and visitors cannot get to the data. The form is designed as per PCI DSS compliance rules. If your business is PCI DSS compliant and you use our Secure Form to collect credit card holder data during the chats, you will stay compliant without additional audits or expenses.
To transfer an ongoing chat to another agent or department. If you choose a department as a destination, then all available agents in the said department will be notified of the transfer.
Comm100 Live Chat Desktop App supports all major operating systems, including Windows, Mac, Linux and so on. Installation requires only a few clicks. The auto update makes it easy for you to stay up-to-date with the latest version. Both audio and visual alerts are in place to ensure that no incoming chats or new messages will be missed.
Comm100 Customers
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Comm100 Videos
Overall Comm100 Reviews
Thinking about using Comm100? Check out verified user reviews & ratings based on Comm100's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
3 Comm100 Reviews
Hear directly from customers who have used Comm100. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Vimala
Used the software for : 2+ years
Company Size :51-200 employee
Great performance Software
Comm100 live chat software enabled my employees to start a real communication channel with all our customers and clients. Because every representative was able to track specific requests; answering and solving problems of the customers picked up speed. This platform offers a great KPI board that ensures that the team performance is improved. As a whole, this live chat tool is easy to use, highly responsive and one needn't have technical knowledge or background before using it. Adding, integrating and connecting it with other features, websites and applications is easy. Highly recommended live chat tool!
David
Used the software for : 2+ years
Company Size :51-200 employee
Best Customer Support Team
Comm100 has helped my customer support team provide superior services with ease and simplicity. By offering number of features specifically designed for established teams, Comm100 has proven to be the best live chat software yet! The firm is thoroughly impressed with the overall integration of the system, organization, and customization of ticket views. The voice call feature too is an impressive aspect of this live chat tool. The platform is easy to use. Support can be provided quickly and easily without losing out on quality of service. My team had deployed Comm100 about a year ago and since then it has enabled them to massively improve the support services efficiency. The customer support from the Comm100 team is remarkable. All the issues are addressed well on time and doubts, queries are cleared right away.
Alok
Used the software for : 2+ years
Company Size :51-200 employee
Awesome Service, User Friendly, Easy to setup & use
I have been using the Comm100 Live Chat & other apps for quite a some time without any hassles. They are very easy to setup & use. No hassles. Would recommend to anyone looking for a cost effective support system.
Alternatives of Comm100
Explore alternative software options that can fulfill similar requirements as Comm100. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Comm100 FAQs
How much does Comm100 cost?
The starting price of Comm100 is ₹ 2232/Agent/Month. It has different pricing plans:
- Live Chat Startup : ₹ 2232/Agent/Month
- Live Chat Plus : ₹ 3960/Agent/Month
Comm100 also provides a free trial to users.
What apps do Comm100 integrate with?
Comm100 integrates with various apps:
- Slack
- Zapier
- Shopify
- Wordpress
- Drupal
- Salesforce
- Zendesk
- GoToMeeting
- Dynamic 365
- Cisco
- SMS
- Telegram
- WhatsApp Business
- LINE
What are the top 5 features for Comm100?
The top 5 features for Comm100 are:
- Google Analytics
- Webmaster & Sitemap
- Social Media Integration
- Assignment Management
- Call Me Option
