What is CloudTalk?
CloudTalk is a fully featured Call Center Software designed to serve Agencies, SMEs. This online Call Center offers Queue Management, Call Recording, Contact Management, VoIP at one place.
CloudTalk Starting Price
$ 25/User/Month/Billed Annually
Our Awards and Recognition
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Key Features of CloudTalk
Here are the powerful features that make CloudTalk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- CRM integration
- SMS
- Training Management
- Call Center
- Mobile App
- Contact Management
- IVR and Dial Groups
- Call Routing
- API Integration
- Call Recording
- Call Logs
- Smart Call Tracking
- Toll Free Number
- Call Management
- Applications Management
- Real Time Monitoring
CloudTalk Pricing
Here are the pricing plans for CloudTalk. Choose the plan that best fits your requirements and budget. Get Detailed CloudTalk pricing as per your requirements.
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- 140+ International numbers
- Call Flow Designer
- and more advanced features
- All Starter features
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/ Text Messages
- All Essetial features
- Salesforce integration
- Power dialer
- Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
CloudTalk Specifications
Get a closer look at the technical specifications and system requirements for CloudTalk. Find out if it's compatible with your operating system and other software.
- Zapier
- Salesforce
- Zendesk
- HubSpot
- Intercom
- Zendesk Sell
- Pipedrive
- Gong
CloudTalk Comparisons
Compare CloudTalk with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
CloudTalk Description
Here's the comprehensive description of CloudTalk. Gain a brief understanding of its unique features and exceptional benefits.
CloudTalk is an intuitive cloud-based call center software that was designed especially for sales and support team working in small and medium-sized businesses to deliver clear, responsive, and high-quality customer support to their clients. It is an extremely flexible communication platform that can be tailored to suit any environment, business size, and even specific needs and requirements.
CloudTalk Videos
Overall CloudTalk Reviews
Thinking about using CloudTalk? Check out verified user reviews & ratings based on CloudTalk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
CloudTalk Pros and Cons
"Audio calls were connected without interruption. It was a good result for me."
"Well sold to us! The integration into our crm and recording feature."
"Easy to use and very user friendly, can start immediately. Sales and support team especially Chia has been very helpful and responsive."
"One of the cons for me is the high prices across countries. This disappointed me."
"Their terms and conditions are awful - really unfair on their customers. Their app is very weak."
"Talktime charges for Singapore seem to be on higher side compared to other dialer even with preferential pricing. Will be good if can download all the call logs at one go and to sort them according to length of call"
Alternatives of CloudTalk
Explore alternative software options that can fulfill similar requirements as CloudTalk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
CloudTalk FAQs
How much does CloudTalk cost?
The starting price of CloudTalk is $ 1800/User/Month/Billed Annually. It has different pricing plans:
- Starter : $ 1800/User/Month/Billed Annually
- Essential : $ 2160/User/Month/Billed Annually
- Expert : $ 3600/User/Month/Billed Annually
CloudTalk also provides a free trial to users.
What apps do CloudTalk integrate with?
CloudTalk integrates with various apps:
- Zapier
- Salesforce
- Zendesk
- HubSpot
- Intercom
- Zendesk Sell
- Pipedrive
- Gong
What are the top 5 features for CloudTalk?
The top 5 features for CloudTalk are:
- CRM integration
- SMS
- Training Management
- Call Center
- Mobile App