Best Change Management Tools
Best change management tools are Change Compass, Freshservice, Gensuite, SysAid, and ChangeGear. Such change management software helps plan, execute, and monitor changes in various processes, systems, or services.
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List of 20 Best Change Management Tools
Emergents | 2024
Best Change Management Software
Cognician activates employee behavior change through scalable, personalized, data-driven digital experiences that achieve measurable change in 30 days or less. Learn more about Cognician
Explore various Cognician features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Cognician Features- Scoring
- Quizzes
- Onboarding
- Training management
- Employee Guides
- Training Companies
- Simulation
- Video Content
Cognician Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
One of the best cloud-based change management solution
Helix TCM is a fully featured Quality Management & Control Software designed to serve Agencies, Startups. Helix TCM provides end-to-end solutions designed for Windows. This online Quality Management & Control system offers Compliance Management, Audit Management, Defect Tracking, Complaint Management, Corrective and Preventive Actions (CAPA) at one place. Learn more about Helix TCM
Explore various Helix TCM features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Helix TCM Features- Audit Management
- Corrective and Preventive Actions (CAPA)
- Defect Tracking
- Compliance Management
- Complaint Management
Helix TCM Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by SolarWinds Worldwide LLC.
Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. Benefit from built-in knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, and more. Read Web Help Desk Reviews
Explore various Web Help Desk features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Web Help Desk Features- Contract Management
- Inbox Queue Management
- Ticket Management
- Service Level Management
- Customer DataBase
- Alerts/Escalation
- Known Issue Management
- Automated Routing
Web Help Desk Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
All-in-One Change Management Software
NetZoom is a fully featured Asset Management Software designed to serve Startups, Enterprises. NetZoom provides end-to-end solutions designed for Windows. This online Asset Management system offers Configuration Management, Inventory Management, Supplier Management at one place. Learn more about NetZoom
Explore various NetZoom features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all NetZoom Features- Inventory Management
- Configuration Management
- Supplier Management
Pricing
NetZoom
$ 700
user/year
NetZoom Pro
$ 950
user/year
NetZoom Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Award Winning Change Management Software
Alloy Navigator is a complete IT Service and Asset Management solution, based on ITIL and industry best practices, that offers an intuitive and easy-to-use approach to conducting Help Desk Ticketing, Software Licensing, Knowledge Management, Hardware and Software Auditing. Learn more about Alloy Navigator
Explore various Alloy Navigator features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Alloy Navigator Features- Known Issue Management
- Third Party Integration
- Service Level Agreement (SLA) Management
- Service Catalog Management
- Online Forums
- Inventory Management
- Customer DataBase
- Software Metrics
Pricing
One-time License, Subscription
$ 11
User/Month
Alloy Navigator Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by ServiceAide
ServiceAide is one of the best and powerful change management tools. It's changed to a foundation pre-approved and has an acknowledged and built up system to give a particular change necessity. It is critical that the change management process is consistent with quality and completeness and rejects invalid requests. Learn more about ServiceAide
Explore various ServiceAide features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
ServiceAide Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Best Change Management Software in India
SmartSolve is the fastest solution for compliance management. Understand the reporting dashboard throughout the global marketplace. It streamlines compliance with examination and determination work process automatically. Issues and adverse events are immediately raised to the correct workforce for examination. Learn more about SmartSolve
Explore various SmartSolve features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all SmartSolve Features- Prioritization
- Approval Workflow
- Supplier Quality Control
- Corrective Actions (CAPA)
- Change Planning
- Change Calendar
- Document Indexing
- Compliance Management
SmartSolve Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Best Change Management Tool
ManageEngine ServiceDesk Plus is a web-based, easy to use help desk and asset management software which integrates ticketing, asset tracking, purchasing, project management, contract management and knowledge base in one low-cost package. Read ManageEngine ServiceDesk Plus Reviews
Explore various ManageEngine ServiceDesk Plus features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- User Provisioning
- Email Integration
- Live Chat
- Service Catalog
- Macros
- Alerts/Escalation
- Mobile Notifications
- Service Desk (ITIL ITSM)
Pricing
Standard Edition
$ 8
Technician/Month
Professional Edition
$ 16
Technician/Month
Enterprise Edition
$ 49
Technician/Month
ManageEngine ServiceDesk Plus Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Best Change Management Software
ADOPT is a fully featured Change Management Software designed to serve Agencies, SMEs. ADOPT provides end-to-end solutions designed for Windows. This online Change Management system offers Training Management, Content Creation, In-App Training, User Onboarding, Self Service Tools at one place. Read AppLearn Adopt Reviews
Explore various AppLearn Adopt features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all AppLearn Adopt Features- Change Planning
- Content creation
- In-App Training
- Training management
- Self Service Tools
- User Onboarding
AppLearn Adopt Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Top Change Management Tool for Business
IssueTrak is optimized for IT service desk applications, with an intuitive interface, flexible business rules, and expert support to help you maximize productivity, efficiency, and accountability.IssueTrak streamlines your customer support operations, helping you confidently manage the people and processes that ensure customer satisfaction. Learn more about IssueTrak
Explore various IssueTrak features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all IssueTrak Features- Automated Routing
- Email Integration
- Surveys & Feedback
- Service Level Management
- Live chat system
- Ticket Management
- Self Service Portal
- Knowledge Base
Pricing
TEAM
$ 19
User/ Month
SUPPORT ESSENTIALS
$ 49
Agent/Month
SUPPORT ULTIMATE
$ 59
Agent/Month
IssueTrak Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Solution to boost your IT team’s performance
Vitalize your IT service management practices with a robust ServiceNow ITSM solution to enhance the performance of your IT team, minimize IT expenses, and improve IT and business service availability. Read ServiceNow ITSM Reviews
Explore various ServiceNow ITSM features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all ServiceNow ITSM Features- Change Management
- Asset Tracking
- Knowledge Management
- Problem Management
- IT Asset Management
- Release & Deployment Management
- Ticket Management
- Incident Management
ServiceNow ITSM Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Help to Manage Changes in Organization
SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance. Read SysAid Reviews
Explore various SysAid features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all SysAid Features- CMDB
- Troubleshooting Reports
- Service Level Agreement (SLA) Management
- Real Time Monitoring
- Change Management
- Service Catalog Management
- Multi-Channel Communication
- Problem Management
SysAid Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Effectively manage the configuration changes in your organization
Pointel Configuration Management Solution (CMS) captures changes within your contact center and provides you complete control over your Genesys configuration environment. It includes a detailed Genesys audit, import/export, snapshot/restore, and alerting capabilities. Read Pointel CMS Reviews
Explore various Pointel CMS features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Pointel CMS Features- Change Planning
- Change Calendar
- Audit Trail
- Self Service Tools
- User Onboarding
Pointel CMS Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Asset Management & ITSM Solution
Canfigure is a modular asset management solution with integrated workflow that can be used to support almost any business process. Not limited to any industry, Canfigure can be used for IT service management, change management and engineering tool management. Read Canfigure Reviews
Explore various Canfigure features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Canfigure Features- Check-in / Check-out
- Job Management
- Maintenance Tracking
- Equipment Management
- Preventive Maintenance Scheduling
- User Onboarding
- Relationship Mapping
- Data Visualization
Pricing
ITSM Small Business
$ 2500
Annual Subscription 5 Users
Canfigure Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by OMNITRACKER
OMNITRACKER is an IT service change management software. It helps to make a smooth process either is proper planning, efficiency, visualization and control, good communication with users and reduce the operational price. This change management system give high performance and quality. Learn more about OMNITRACKER
Explore various OMNITRACKER features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
OMNITRACKER Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Remain Software
Remain Software is the leading company change management software. This change management system supports multi-platforms like windows, Linux, macros project task, communication and enterprise management systems. Trusted by lots of users to acquire the talent. Learn more about Remain Software
Explore various Remain Software features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Remain Software Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by nOps.io
nOps is a change management tools for introducing new resources. This change management software helps to make strong cloud CMDB, real-time alerts message and document of the infrastructure. Safe and affordable for everyone. Learn more about nOps
Explore various nOps features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Pricing
Starter
$ 149
Per Month
nOps Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by SunView Software
ChangeGear is the latest change management system that provides best it solutions. It is modern, simple to use for users to develop the site and increase traffic on that. Trusted by lots of users to acquire the talent. Learn more about ChangeGear
Explore various ChangeGear features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Pricing
ChangeGear Change Manager
$ 41
User/Month
ChangeGear Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Giva, Inc
Giva eKnowledgeManager is a current knowledge base software that helps you prepare accurate reporting for high-quality decision making, without taking the help of coding or consultants. It is a user-friendly software with an intuitive interface and can be used for any size of business. Learn more about Giva eKnowledgeManager
Explore various Giva eKnowledgeManager features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Discussion Boards
- Self-Learning
- Document Management
- Self Service Portal
- Guided Problem Solving
- Data Management
- Cataloging / Categorization
- Collaboration
Pricing
Team
$ 24
Per Month
Business
$ 39
Per Month
Professional
$ 69
Per Month
Giva eKnowledgeManager Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by AssurX, Inc.
AssurX is a change management system for managing evaluation, planning, implementation, and documentation. Serves the way of functionalities i.e robotize organization process, streamline, control of companies groups, plants and countries, visibility and fast performer. Learn more about AssurX Change
Explore various AssurX Change features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all AssurX Change Features- FDA Compliance
- Environmental Compliance
- Version Control
- Archiving & Retention
- Controls Testing
- Risk Alerts
AssurX Change Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
What is Change Management Software?
Change management software, as the name suggests, is a system that helps you monitor and optimize the process of managing changes. The change management process can be about managing changes in projects, codes, documents, requirements, or operations. This procedure is also referred to as configuration management.
Benefits of Using Change Management Software
Changes can occur in any part or department of an organization. The main reason to use change management software is to ensure you handle all the change requests using standard methods and procedures. Here's why you should use change management software.
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Reduced chances of project failure
Change management software reduces the chances that your project will fail when you implement change. When you make changes too quickly, projects are likely to fail. Change management tools allow you to carefully plan a change, thereby reducing the risk of failure.
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Elimination of confusion
Changing can lead to confusion among team members. A change management system lets you outline the change and its implementation at each stage. This leads to the vivid implementation of change and eliminates any confusion.
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Faster change
By using change management solutions, you can reduce the time required for you to implement change. It allows you to set a change management schedule and determine the outlines of the project. Whether the change is at the company level or the project level, change management tools ensure that you implement change quickly and efficiently.
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Reduced expenses
Change can be expensive, and making mistakes while implementing a change can be even more expensive. When you use change management software, you can create a project budget, along with a cost estimate for each stage of the project. Then, you can apply change management methodologies to manage your budget for the change being implemented.
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Increased communication between team members
Change management tools facilitate communication among team members. As discussed, implementing a change can be confusing. However, confusion can increase if there's no communication among team members. Change management software encourages team members to collaborate and work together, which improves change management efficiency.
Typical Features of Change Management Software
A change management system can simplify the process of managing change within an organization. These tools entail reporting, analytics, and communication features to ensure you can implement change smoothly.
Let's take a look at some typical features of a change management platform.
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Capture opportunities:
These tools include built-in features that allow you to submit ideas for improvement. You can submit these ideas by sending an email or via a mobile app. In addition to sending text messages, you can also send documents and images to better demonstrate the suggested change.
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Implementation workflow:
Change management solutions support your process of implementation by making sure nothing is overlooked. These tools provide task management and dependency workflows to help you streamline project administration.
In addition, your managers and supervisors will be able to assign ownership, set proximity levels, and schedule projects.
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Visual management:
The visual management feature of change management software allows you to communicate the status of projects to your team members. It offers various visualization tools that will enable you to set up charts, graphs, and performance measurements.
Some common visualization tools all change management software providers are:
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Huddle boards
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Bowling charts
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Kanban boards
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Control charts
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Bar charts
-
Goal charts
-
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Reporting:
Change management systems offer robust reporting features that focus on the data entry aspects of the change. The reporting features allow you to get in-depth information regarding the progress of your change projects, along with forecasts and ROI targets.
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Cross-functional collaboration:
Change management tools offer collaboration capabilities that make it easy to work and solve problems together. It provides a consolidated location for storing files and updates. Hence, cross-functional teams can easily work together on a project without running into discrepancies.
Factors to Consider While Purchasing Change Management Software
A change management methodology is critical to seamlessly manage change processes in an organization. However, each organization is different, and so are its change process requirements. So, consider the following factors when looking for a change management system.
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Determine what you want to improve
Most changes occur to improve a product, outcome, or process. Before deploying a change management system, make sure to identify your focus, and clarify your goals. Address factors like the resources and individuals required to facilitate the process.
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Talk to the stakeholders
For you, deploying change management software would be a step towards improving the change processes, increasing efficiency, etc. But for stakeholders, it would be nothing but an additional expense.
So, make sure your stakeholders understand the application of a change management system and how it will directly influence the ROI of the organization.
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Plan for the change
Implementing a change management solution often requires changes on a structural and organizational level. But most people don't like change. It is essential to prepare all the teams and employees in your organization to embrace the new methodology of implementing change processes.
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Keep an eye on the budget
Change management solutions can be expensive. If you're a small business owner, managing expenses should be your primary concern. So, make sure you don't go overboard with features and end up overspending. Instead, look for a tool that provides all the basic functionality at a competitive price tag.
In Which Industries are Change Management Software Used?
The change management market is expected to grow from USD 1.80 billion in 2024 to USD 2.67 billion by 2028. A few years back, change management was a concept used only in IT and development companies.
Thanks to the recent developments in technology, industries like BFSI and Healthcare are readily adopting change management methodologies as well. Here are the top industries that use change management software.
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Banking, Financial Services, and Insurance (BFSI)
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IT and Telecom
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Government
-
Healthcare
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Manufacturing
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Others
Upcoming Trends
A large number of organizations are embracing change management methodologies. From the government to manufacturing, the concept of change management is gaining traction. The change management software industry will grow, and the following future trends could be seen.
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Increased awareness and support:
Until recently, the exact value of change management was unclear to most organizations. This might change as more organizations are recognizing the need for change management.
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Integration with project management:
Change management is emerging as a crucial element of change management. And it would be no surprise if future project management systems come with change management capabilities.
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Greater need for training:
Since change management is a new concept for most organizations, they don't have the workforce to operate change management systems. In future years, change management training will emerge as a critical aspect of L&D in every organization.
By Industries