What is Act!?

Act! makes it easy for small businesses to grow, delivering proven CRM and powerful Marketing Automation. For over 30 years, Act! has been a pioneer in the small business software market and today offers the rich functionality, unparalleled flexibility & more.

Pricing

Act! Starting Price

$ 79/User/Month

Awards
Act! Award

Our Awards and Recognition

More Awards
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Act! Screenshots

Key Features of Act!

Here are the powerful features that make Act! stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Case Management
  • Contact Manager
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • Customer Management
  • Document Management
  • Email Integration
  • Email Templates
  • Inventory Management
  • Lead Generation
  • Marketing Automation
  • Product Database
  • Project Management
  • Sales Tracking
  • Opportunity Management
  • Lead Management
  • Customer DataBase
  • Performance Metrics
  • Document Storage
  • Dashboard
  • Key Performance Indicators
  • Call Center Management
  • A/B Testing
  • Activity Tracking
  • Lead Capture
  • Lead Scoring
  • Pipeline Management
  • Campaign Management
  • Lead Nurturing
  • Knowledge Base
  • Contract Management
  • Calendar Management
  • Web Forms
  • Campaign Analysis
  • Customizable Templates
  • Proposal Management
  • Team Management
  • Interaction Tracking
  • Landing Pages
  • Sales Pipeline Tracking
  • Sales Dashboards & Reports
  • Progress Tracking
  • Mobile Access
  • Contact History
  • Templates
  • Reporting & statistics
  • Email Marketing
  • Sales pipeline management
  • Drag & Drop
  • Marketing Reports
  • Shared Contacts
  • Appointment Reminders
  • Reporting/Analytics
  • Text Editor
  • Calendar/Reminder System
  • Marketing Automation Integration
  • Customer Profiles
  • GDPR Compliance
  • Search/Filter
  • Knowledge Library
  • Drip Campaigns
  • Mobile Optimized Emails
  • WYSIWYG Email Editor
  • Text Messaging
  • Customizable CTAs
  • Customer Surveys
  • Calendar Sync
  • Landing Pages/Web Forms
  • WYSIWYG Rich Text Editing
  • KPIs
Show More

Act! Pricing

Here are the pricing plans for Act!. Choose the plan that best fits your requirements and budget. Get Detailed Act! pricing as per your requirements.

Act! Growth Suite
$ 79
User/Month
  • Contact & Activity Management
  • Opportunity & Sales Tracking
  • Marketing Automation
  • Apps & Integrations
  • Business Insights
  • Deployment, Access & Payment Flexibility
  • Sales Pipeline Management
Act! CRM
$ 35
User/Month
  • Customer Management
  • Calendar & Activity tracking
  • Sales Process Automation
  • Opportunity Tracking
  • Sales Pipeline management
  • Unlimited Customization
  • Deployment, Access & Payment Flexibility
Act! 365
$ 10
User/Month
  • Customer Management
  • Email Marketing
  • Sales Acceleration
  • Connections to Apps
  • Embedded Inbox Experience

Act! Specifications

Get a closer look at the technical specifications and system requirements for Act!. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Mobile Platforms :
iOS
Language Support :
Dutch
English
French
German
Spanish
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Company Details :
Company Name : Act! LLC
Headquarter : Scottsdale
Website : Visit Website
Full Address : 8800 N. Gainey Center Drive, Suite 250 Scottsdale, AZ 85258

Act! Description

Here's the comprehensive description of Act!. Gain a brief understanding of its unique features and exceptional benefits.

Affordable and easy to use, Act! is the trusted solution to help individuals, small businesses, and sales teams organize prospect and customer details in one place, send emails, market products and services more effectively, and drive sales results.

Collaborate with your team to stay up-to-date on the latest contact and activity details, automate best practice sales processes, and send targeted email marketing campaigns – from in the office, or on the road.

  • Contact & Activity Management - Track customer information, manage calendars, and prioritize activities.
  • Opportunity & Sales Tracking - Convert leads, drive sales through the pipeline, and track productivity.
  • Marketing Automation - Segment contacts, create and send targeted email campaigns, and prioritize hot leads.
  • Sales pipeline management - Track products or services, status, days open, probability of close, documents, and more with every sales opportunity. 
  • Automation & Integration - Automate follow-up activities, trigger defined processes, and seamlessly integrate with business tools like Outlook® and Office.
  • Mobility - Access Contact, Opportunity, and Calendar details on-the-go.
  • Business Insights - Segment and target select customer groups, gain critical business insights, and guide strategic improvements.
  • Deployment, Access & Payment Flexibility - Act! offers unparalleled choice when it comes to tailoring a solution that fits with the unique ways you do business.
  • Administration & Security - Act! is designed to maximize flexibility and provide a variety of optons for customizing access and securing your data.

Act! is a versatile and comprehensive customer relationship management (CRM) tool that empowers businesses to effectively manage their sales processes and cultivate strong customer relationships. With its intuitive interface and extensive feature set, Act! provides users with the tools they need to organize contacts, track leads, and nurture prospects throughout the sales cycle. 

Its robust functionality includes customizable dashboards, task management, and email marketing integration, enabling users to streamline workflows and stay organized. Act! also offers powerful automation capabilities, allowing users to automate repetitive tasks and create personalized communication sequences to engage with leads and customers effectively.

Act!'s key strengths lies in its flexibility and scalability, making it suitable for businesses of all sizes and industries. Whether a small startup or a large enterprise, Act! can be tailored to meet the specific needs and workflows of any organization. 

Additionally, Act! provides users with detailed insights and analytics through its reporting tools, enabling businesses to track performance metrics, identify trends, and make data-driven decisions to optimize their sales strategies. Overall, Act! is a valuable tool for businesses looking to enhance their sales processes, improve efficiency, and drive revenue growth by fostering meaningful and long-lasting relationships with their customers.

Act! Videos

Overall Act! Reviews

Thinking about using Act!? Check out verified user reviews & ratings based on Act!'s features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 3 Reviews

Write a Review Or
Ask a question
Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 85%

Likelihood to recommend

Out of 100%

Act! Pros and Cons

"Potential Customer interactions have been a very effective tool for gaining customers, satisfying and retaining customers. It has versatile marketing automations."

"Act-on software is extremely easy to use and starts providing working data quickly. ActOn has a quality product and a friendly UI and amazing support when the occasional question comes up"

""Customer First is a great software and blessing to me as a freelancer It is very easy to manipulate through to give you the best responding to customer needs in a timely manner is imperative. And The main asset provided is the email integration, Very quick and easy to use, where customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. There is a section to Rapid resolution of bugs and other customer issue is the name of the game with software development. That's why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. CustomerFirst. Gives anyone the ability to be successful in whatever businesses you may be doing. You will definitely love CustomerFirst. I suggest and recommender to companies that are supporting internally developed software. To Purchasing the software and begin your positive business customer service journey today"

"Customer service was not very professional. Their late return suspended the business process, I was not satisfied with it."

"Sometimes switching between databases causes the software to crash its issue ."

"As with all technology, there are a few drawbacks, I think some of the functions have the potential to be more users friendly; Inserting a database could be easer to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date feeling. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here. ""

3 Act! Reviews

Hear directly from customers who have used Act!. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

islam.P.

Manager

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

Verified By : linkedin

5.0

Sep 25, 2023

Review for Act

I generally find ACT! basic but easy to use. You find there what you need - particularly the database management.I have pioneered the purchase of ACT! in my company. Back then, It offers a perpetual license per user which is great as you don't subject yourself to a monthly or annual subscription. I love the fact that ACT! marketing can be customised and very rare that it falls under the promotions tab of the email recipient.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Act! After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Act!?

Potential Customer interactions have been a very effective tool for gaining customers, satisfying and retaining customers. It has versatile marketing automations.

What do you dislike about Act!?

Customer service was not very professional. Their late return suspended the business process, I was not satisfied with it.

What features is Act! currently missing?

I dnt' miss any features

What other products like Act! have you used or evaluated?

I have tested other CRMs. ACT! has always ranked top of the list for me. ACT!'s annual updates have always improved the product. Customer support has improved year by year too.

MA.

Co

Used the software for : 1-2 years (Daily)

Company Size :201-500 employees

Verified By : google

5.0

Mar 20, 2023

The Key Role of Acts in My Business

Act Software empowers small and medium-sized businesses to market better, generate more sales, and create customers for life. That's why I love the act.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Act! After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Act!?

Act-on software is extremely easy to use and starts providing working data quickly. ActOn has a quality product and a friendly UI and amazing support when the occasional question comes up

What do you dislike about Act!?

Sometimes switching between databases causes the software to crash its issue .

What features is Act! currently missing?

Future miss no Improvement needed

What other products like Act! have you used or evaluated?

Not used

syeds.

Safety officer

Used the software for : Free trial (Daily)

Company Size :501-1000 employees

5.0

Dec 12, 2022

Review of software suggest

Customer First is a great software and a blessing to me as a freelancer. It is straightforward to manipulate through to give you the best response to customer needs promptly is imperative. And The main asset provided is the email integration, which is Very quick and easy to use, where customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to see trends and address needs promptly easily. There is a section for Rapid resolution of bugs, and other customer issues, which is the game's name with software development. That's why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. CustomerFirst. It allows anyone to be successful in whatever business they may be doing. You will love CustomerFirst. I suggest and recommend to companies that are supporting internally developed software. Purchase the software and begin your positive business customer service journey today.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Act! After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Act!?

"Customer First is a great software and blessing to me as a freelancer It is very easy to manipulate through to give you the best responding to customer needs in a timely manner is imperative. And The main asset provided is the email integration, Very quick and easy to use, where customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. There is a section to Rapid resolution of bugs and other customer issue is the name of the game with software development. That's why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. CustomerFirst. Gives anyone the ability to be successful in whatever businesses you may be doing. You will definitely love CustomerFirst. I suggest and recommender to companies that are supporting internally developed software. To Purchasing the software and begin your positive business customer service journey today

What do you dislike about Act!?

As with all technology, there are a few drawbacks, I think some of the functions have the potential to be more users friendly; Inserting a database could be easer to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date feeling. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here. "

What features is Act! currently missing?

No it's great

Alternatives of Act!

Explore alternative software options that can fulfill similar requirements as Act!. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Act! FAQs

How much does Act! cost?

The starting price of Act! is ₹ 5688/User/Month. It has different pricing plans:

  1. Act! Growth Suite : ₹ 5688/User/Month
  2. Act! CRM : ₹ 2520/User/Month
  3. Act! 365 : ₹ 720/User/Month

Act! also provides a free trial to users.

What are the top 5 features for Act!?

The top 5 features for Act! are:

  • Case Management
  • Contact Manager
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • Customer Management

What type of customer support is available from Act!?

The available support which Act! provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training