Aavaz

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What is Aavaz?

Aavaz Call Center software offers an affordable inbound, outbound and blended call center platform designed to be scalable. It includes a variety of functionality tailored to the individual requirements of marketing, sales and customer support departments.

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Key Features of Aavaz

Here are the powerful features that make Aavaz stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Cloud Telephony Software Call Recording Software Predictive Dialer Software Call Center Software VOIP Software

After Call Work
Analytical Reports
API Integration
Audio / Video Conferencing
Auto Dialer
Auto Rotate
Billing & Invoicing
Blind Transfer
Built-In CRM
By-Extension Reporting
Call Barging
Call Cascading
Call Center
Call Center Management
Call Conference
Call Control
Call Disposition and Notes
Call Duration
Call Hold
Call Hold Music
Call Logging
Call Logs
Call Monitoring
Call Mute
Call Queuing
Call Recording
Call Reminder
Call Routing
Call Volume
Caller ID
Caller Identification
Carrier Access Billing
Chat / Messaging
Complete Messaging Platform
Conferencing
Contact History
Contact Management
Contact Tags and Custom Fields
Contract Management
Country Blocking
CRM integration
Custom Sender ID
Customisable Welcome Greeting
Customizable Billing
Data import and Synchronization
Desktop Notifications
Email Notifications
Email Support
Employee Directory
Enhanced Caller ID
Fax Management
Flexible Rate Tables
Forward to Device
Forward to Phone
Global Connect
Historical Reporting
Holiday Mapping
Inbound Reporting
Incoming Call ID
Incoming SMS
Internal Call Transfer
International Numbers
IVR / Voice Recognition
IVR and Dial Groups
IVR System
Lead Management
Live Call Monitoring
Mobile Access
Mobile App
Mobile SMS
Multi Lingual IVR
Multiple Accessline
Multiple Extension
Multiple Scripts
Multiple Simultaneous Calls
Multiuser Login & Role-based access control
Onboarding Coach
Online Fax
Outbound Caller ID
Outbound Reporting
Outgoing Call Tracking
Outgoing SMS
Personalized Greetings
Phone Key Input
Phone Support
Post-Paid Systems
Power Dialer
Pre-Paid Systems
Predictive Dialer
Provisioning
Rating
Real Time Reporting
Remarketing
Reporting
Screen Pop-up
Self Service Portal
Service Order System
Session Summary Notes
Single Access Number
SIP Trunking
Skill Based Routing
Smart Call Tracking
Smart DID Routing
SMS
Speech Analytics
Stand Alone Dialer
Sticky Agent
Survey Management
Telemarketing Management
Text to Speech
Toll Free Number
Unattended Call Management
Unlimited Concurrent Calls
Virtual Call Center
Virtual Extensions
Voice & Data Integration
Voice Customization
Voice Mail
Voicemail Transcription
VoIP
Warm Transfer
Web to Lead
Webchat
Who Answered Log

Archiving
Archiving & Retention
Assessments
Audio / Video Conferencing
Auto-Dialing
Call Center Management
Call Logging
Call Monitoring
Call Parking
Call Recording
Call Routing
Call Sharing
Chat / Messaging
Collaboration
Contact Management
Content Management
Dashboard
Data Management
Distributed Call Recording
Email Recording
Employee Directory
Encryption
Event Triggered Recording
File Transfer
Gamification
Goal Setting / Tracking
Inbound Reporting
Instant Retrieval
IVR / Voice Recognition
Learning Plans
Meeting Management
Meeting Preparation Tools
Mobile Access
On-Demand Recording
Onboarding
Outbound Reporting
Performance Management
Performance Metrics
Recording Bookmarking
Ring Groups
Scheduled Recording
Screen Activity Recording
SIP Trunking
Telemarketing Management
Training Management
Unified Communications
Video Call Recording
Virtual Call Center
Virtual Extensions
Voice & Data Integration
Voice Quality Enhancement
VoIP
Web Conferencing

Insurance Tracking
Skills & Competencies
Task Management
Work Hour Tracking
AI / Machine Learning
Analytics
Auto Dialer
Auto-Dialing
By-Extension Reporting
Call Center Management
Call Duration
Call List Management
Call Logging
Call Management
Call Monitoring
Call Recording
Call Reporting
Call Results
Call Routing
Call Scripting
Call Transfer
Call Volume
Callback Scheduling
Caller Identification
Campaign Management
Campaign Specific Caller ID
Channel Management
Construction Risk Management
Contact Management
Contractor Management
CRM
Customer DataBase
Customer Engagement
Dashboard
Data Management
FCC Compliance
FTC Compliance
Inbound Call Center
Inbound Reporting
IVR / Voice Recognition
Lead Capture
Lead Distribution
Lead Management
Lead Scoring
Outbound Call Center
Outbound Reporting
Performance Management
Performance Metrics
Power Dialer
Predictive Dialer
Prequalification
Preview Dialer
Progressive Dialer
Surveys
Telemarketing Management
Unattended Call Management
Voice & Data Integration
VoIP
Who Answered Log

Action Management
Activity Tracking
Agency Management
Alerts / Escalation
Analytics
Application Integration
Applications Management
Appointment Management
Archiving
Assessments
Audio / Video Conferencing
Audit Management
Auto Dealer
Auto Dialer
Auto-Dialing
Automated Notices
Automatic Call Distribution
Automatic Call Distribution (ACD)
Automotive CRM
Badge Management
Billing for Data
Billing for Voice
Blended Call Center
Budgeting & Forecasting
Bulk SMS
Call Center
Call Center Infrastructure (CCI)
Call Center Management
Call List Management
Call Logging
Call Management
Call Monitoring
Call Parking
Call Recording
Call Reporting
Call Results
Call Routing
Call Scripting
Call Sharing
Call Transfer
Callback Scheduling
Caller Identification
Campaign Management
Campaign Specific Caller ID
Chargeback Tracking
Chat / Messaging
Client Management
Cloud Communication Platform
Code-free Development
Collaboration
Collaboration Tools
Communication Management
Competitor Analysis
Complaint Management
Compliance Management
Computer Telephony
Conferencing
Contact Center as a Service (CCaaS)
Contact Center Quality Assurance
Contact Management
Content Management
Contest Management
Contextual Guidance
Contract Negotiation
Contractor Management
Conversion Tracking
Correlation Analysis
CRM
CRM integration
Cultural Alignment
Custom Survey URLs
Customer Communications Management
Customer Engagement
Customer Experience
Customer Segmentation
Customer Service
Dashboard
Data Analysis
Data Analysis Tools
Data Management
Digital Transformation
Distributed Call Recording
Document Management
eCards
Email Management
Email Marketing
Employee Alignment
Employee Awards
Employee Directory
Employee Guides
Employee Lifecycle Management
Encryption
Escalation Management
Event Triggered Recording
Fax Management
FCC Compliance
Feedback Management
File Transfer
Fixed Line Compatibility
For Call Centers
For Developers
For Education
For Onboarding
For Sales
FTC Compliance
Goal Management
Goal Setting / Tracking
Goals
Goals / Quota Management
Health & Wellness Programs
In-House Collections
Inbound Call Center
Inbound Reporting
Instant Retrieval
Interactive Voice Response
Internal Cost Allocation
IVR
IVR / Voice Recognition
Key Performance Indicators
Keyword Tracking
Knowledge Base
Knowledge Management
Labor Projection
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Scoring
Lead Segmentation
Leaderboards / Activity Tracking
Live Chat
Live chat system
Manager-to-Peer Recognition
Manual Dialer
Meeting Management
Mobile Access
Mobile Line Compatibility
Mobile Survey
Multi-Campaign
Multi-Channel Collection
Multiple Scripts
Nominations
Offline Response Collection
Omni-Channel
On-Demand Recording
Onboarding
Opportunity Management
Outbound Call Center
Outbound Reporting
Payment Plans
Peer-to-Peer Recognition
Performance Appraisal
Performance Management
Performance Metrics
Phone Key Input
Pipeline Management
Power Dialer
Predictive Dialer
Premise-Based Call Center
Preview Dialer
Progressive Dialer
Prospecting Tools
Quality Management
Question Branching
Question Library
Queue Management
Queue Manager
Real Time Monitoring
Real Time Reporting
Real-time Chat
Recording Bookmarking
Recruiting Management
Reporting/Analytics
Rewards Catalog
Rewards Management
Rewards Points
Rewards Program
Ring Groups
Sales Trend Analysis
Scheduled Recording
Scheduling
Screen Activity Recording
Self Service Portal
Sentiment Analysis
SIP Trunking
Site Intercept Survey
Skills Tracking
Skip Logic
Social Media Integration
Social Recognition
Source Tracking
Speech Recognition
Statistical Analysis
Supports Audio / Images / Video
Survey Management
Surveys
Surveys & Feedback
Telemarketing Management
Telephony
Text Analysis
Text to Speech
Time & Attendance
Training Management
Transaction management
Trend / Problem Indicators
Trend Analysis
Unified Communications
Usage Reporting
Variable Workforce
Video Call Recording
Virtual Assistant
Virtual Call Center
Virtual Extensions
Virtual Phone Number
Voice & Data Integration
Voice Customization
Voice Mail
Voice Quality Enhancement
VoIP
Workflow Management
Workforce Management
Workforce Optimization (WFO)

ACD Queues
Announcements
Audio / Video Conferencing
Auto Attendants
Auto Dialer
Business Hour Rules
Calendar Management
Call Blocking
Call Center
Call Center Management
Call Logging
Call Monitoring
Call Parking
Call Recording
Call Routing
Chat / Messaging
Contact Management
Dial-by-Name Directory
Employee Directory
Encryption
Fax Management
HD Voice Quality
Inbound Reporting
International Dialing
IVR / Voice Recognition
Mobile Access
Multi-User Collaboration
Multiple Scripts
Music on Hold
Outbound Reporting
Phone Key Input
Predictive Dialer
Ring Groups
SIP Trunking
Telemarketing Management
Unified Communications
User-Friendly Admin Portal
Virtual Call Center
Virtual Extensions
Voice & Data Integration
Voice Customization
Voice Mail
Voice Quality Enhancement
Voicemail-to-Email
VoIP
Web Conferencing

Aavaz Specifications

Get a closer look at the technical specifications and system requirements for Aavaz. Find out if it's compatible with your operating system and other software.

Deployment :

Any

Subscription Plan :

Both

Accessibility :

API

Customization

Mobile Support

Mobile Platforms :

Android

Aavaz App

Language Support :

English

Hindi

Available Support :

Aavaz Categories on SoftwareSuggest :

Call Recording Software Predictive Dialer Software Call Center Software VOIP Software Automatic Call Distribution Software Outbound Call Center Software

Company Details :

Company Name : Tekege Solutions Pvt. Ltd.

Headquarter : New Delhi

Website : Visit Website

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